American House

Due to the pandemic the transportation and activities have been I have already recommended the community to friends. The staff has gone above and beyond in communication with the family.

I really didn't like the way the property was managed in terms of the regimented management style. The property itself was nice, but there was no energy. Not well suited for my parents.

There were a few changes with management during the time my loved one was there. The direct caretakers were wonderful. The food was the absolute worst.

The community needs more staff to help with the residence and I would recommend this community if your loved one was truly independent and did need care services.

We chose this community at the time because of the affordability, the location, and references from people we knew who had their loved ones in this facility. The room sizes here were appropriate for one person. What I did not like wasa the change of management during the short time that we were here. The last management was not personable or good with communication. Overall, I would not recommend the facility.

My loved one moved in 8 days before lockdown for covid-19 so my view is not thorough as we have not experienced much. It's been pretty confusing as for getting things done with maintenance things. Her home sold and they were helpful with all the paperwork, that's basically the only experience we had. So right now, I'm pretty neutral in my opinion of things.

We chose American House because the location and we were in a hurry and they availability. The room sizes here are adequate for her needs. I have heard from her that the food is good. The best part about the community would be the hospice staff members, they have been amazing. I would want others to know that they were not as informative as they could have been initially, we did not really get a whole lot of direction for a new experience.

I have lived in this community for about three years. There are many good things.

Our first impression of Atria Sarasota was good, the place looked really nice, the rooms were also nice. and everyone was very friendly. Initially the food was great, but as time moved on our loved ones found some things they didn't really care for, but overall they are satisfied with it. We would recommend this community

A person would need to be fairly active. If the individual would need any care then this community wouldn't be the place for that individual. Elmcroft will take care of dispensing scheduled medicine during the day. If the individual would need any type of overnight care, they really don't have any assistance for the individual.

I do understand everything changed with COVID but communication is poor. Even after they say they will do something and have capabilities of doing so... they just don’t do it.

I feel my mom was safe there, it was clean and people genuinely cared about her. My mom did not like the food. The room sizes and layout of the community were great. They did offer outdoor space but did not look like it was used often.

I am not able to visit due to the Virus. I see my dad on Facetime once a week, he looks very thin. He has fallen. It is hard to know what is going on. It seems they are very short-staffed. I am frustrated.

The food is really horrible, there have been four chefs since June. They staff is very kind, The residents are friendly. They have lovely apartments. They have lots of outdoor space for residents to use.

Assisted help is limited and seems short handed on weekends. Disappointed but will adjust as this is our only option at this time.

Nice and clean, friendly staff but did not have AC in rooms and had very small refrigerator low to the ground (not easy for older folks) and not much storage space in studio room.

The facility is nice but needs upgrading. Keaton, our tour guide was excellent. Knowledgeable and forthright.

Need more help!

My Dad only stayed a few days there as he needs constant care and he’s now in Memory Care at Elmcroft. For what we saw it was a good place but too quick to rate.

We found Beach House to be very clean and the environment to be very inviting. The family found the administrative staff to be very friendly and helpful. Unfortunately, my father (who was a resident) found the CNAs and nursing staff to be less than satisfactory from a support and timeliness perspective.