Alta Senior Living

My mother has been there for almost a year. She likes her apt. with her own furniture and says it's comfy. The apts are much nicer than others in the vicinity and larger. She enjoys the movies every day and other events, especially bingo and art class. I think it's like a cruise on land! The other day she asked me, "Can I stay here forever?"

So far, our experience has been good. We did have some issues with billing in the beginning, which was fairly costly to me. It is a nice, high end place, which is what I wanted. The only issue is there is a lot of turnover in the staff, which means the same people we moved in with are no longer there. The new management really seems to be in charge of things and have done a good job with keeping the residents safe during the Covid-19 pandemic. They are good about communicating with us about my husband's care and let me know if there are any issues. The food is a little underwhelming. They do try to encourage my husband to participate in the activities.

After looking at more than 12 places all around the area The village at Heritage Park wins hands down. It is the best value for a luxury living facility. The main points for me were the backyard for my garden; my own garage; My own laundry room and the happy hour all of this for very competitive prices

We needed a place to put my sister, with memory issues, for a short time. They were very cooperative and were able to give us a private room for Respite. My sister is comfortable, clean and her room is clean.

They just had a staff turnover of administrators. The aides are the same. Most of them are good and caring some are ok. The head lpn on the memory care side lacks compassion and is rude to some, not everyone I noticed. I just hope she's doing her job well.

Wonderful place for my parents. So happy we made this decision. They love it here! Staff is wonderful and the other residents have been very kind in helping mom and dad to get acclimated to the community.

The Legacy staff has been very supportive and helpful to my mom moving into her new space. The environment is clean and well kept. There are many social events to keep everyone engaged and make them feel like a family. The food selections are great my mom especially likes the soups , ice cream that is home made and dessert. I really appreciate how everyone works together for the over all good of everyone.

With 13 months stay so far our experience is good except for her adjustment to the new environment. I picked this community because of a referral from A Place for Mom.

I have only had a few meals there with my loved one and I wasn't that impressed with the food. It may still be too soon to judge. It is very nicely situated in a green area and has paths for [name removed] to walk both outside and in. She's in a one bedroom with a modest walk-in closet many of the other places didn't have that perhaps most important of all they were willing to take her in assisted-living versus insisting on immediate memory care. So far the staff has been extremely kind and helpful and understanding.

What our family likes the most about The Village at Heritage Park is just having piece of mind that they can call for assistance at any time. Very friendly staff that checks in on the multiple times per day. We would absolutely recommend this community to other families based on the experience we have had so far.

Everything is going very well at Western Slope Memory Care. The staff team is friendly. The activity levels are high and the meals are great. The monthly schedule events upcoming are really handy, but it would be nice if it was available online.

My loved one was previously a resident at Legacy at Highwoods Preserve and the overall experience was good. The staff response is good. The care services are good. The housekeeping is minimal. The nurse is caring. I would recommend Legacy at Highwoods Preserve to others.

The staff turnover interrupts the quality of good care. The private pay is expensive so we have very high expectations. The administrator always listens and is always willing to work and make improvements.

When it comes to the activities I wish they had more variety but they have plenty to do. I love the staff at The Village at Heritage Park. They are so caring, friendly and communicative. I love how it is so easy to get the information I need regarding my Dad and they are quick to respond and react to my concerns. They have been beyond amazing in regards to giving my Dad his medications and following through with his care plan. The other residents are amazing too. The residents reach out to me and give me updates on my Dad. It is a real family like environment in regards to how the residents look after one another. My Dad has made a lot of good friends and reports that he really likes The Village. I would highly recommend The Village. Tina in Marketing was amazing to work with and made my Dad's move in to The Village seamless. She has also made a point to check in on my Dad to see how he is doing. So many amazing staff!!!!

The Village at Heritage Park was a great place for her--very caring staff--but her brain cancer was terminal, and she spent the last month of her life on hospice care within the same room, which was made to accommodate her rapid state. The staff, care, food and activities were top-notch. While we were clients, the way payment worked was always somewhat convoluted. There were irrelevant charges that were mistakenly left on future bills. They've recently switched out certain staff, so this is not likely an issue anymore.

Staff were friendly and willing to work with us to provide care that was needed. Generally, it was working together. Generally communications were good. When not, bringing it to attention of the site manager got things worked out. We would recommend them.

I will recommend this place .I chose this place because of the location its close to her hospital and doctors.

The only reason we gave the activities a 3 is because we wish they had more of a variety to offer the residents but the still have plenty to do. I love the staff at The Village at Heritage Park. They are so caring, friendly and communicative. I love how it is so easy to get the information I need regarding my Dad and they are quick to respond and react to my concerns. They have been beyond amazing in regards to giving my Dad his medications and following through with his care plan. The other residents are amazing too. The residents reach out to me and give me updates on my Dad. It is a real family like environment in regards to how the residents look after one another. My Dad has made a lot of good friends and reports that he really likes The Village. I would highly recommend The Village. [name removed] in Marketing was amazing to work with and made my Dad's move in to The Village seamless. She has also made a point to check in on my Dad to see how he is doing. So many amazing staff!!!!

We chose Legacy of Highwoods Preserve mostly due to the facilities proximity to me. So far we have had excellent care, staff are friendly, there is a nurse on premise, great activities, and it is very clean. On the meals, there are very little fresh fruits served. I would recommend Legacy to other families.

The activities are AMAZING! Housekeeping is well staffed and keeps things clean. They work with families. Staff is very kind, respectful, and interactive with the residents in a positive and encouraging way. I like that it is a locked facility. The new management is very caring and has been hiring good caregivers. The only suggestion I have for improvement would be maintenance, which seems to be improving. I know it's a busy area. I would recommend this facility to family and friends.