AgingCare 2

I only used them for about 3 weeks and I was not very pleased with the caregivers that we got with the exception of one. I feel like they were not properly trained or not suited well for the care that my dad was needed at the time. The one caregiver that we did like was great with him. Overall due to our experience I would not recommend to others looking.

Home care services [Name removed] says she can help with dad's needs

Homewatch was helpful in providing care for my elderly father who was coming out of the hospital. He lives in a memory care facility so he has 24 hour care. We wanted done “extra” care for him for a few weeks while he was recovering. There were some times when Homewatch staff were scheduled to be there and then just didn’t show up. The staff that did provide the care seemed friendly and fairly knowledgeable. I would say the biggest problem was staff not showing up at all or not showing up on time. But since dad is in a 24 hour facility, it was alright. Maybe they are more reliable if a person is in their own home. I could usually get in touch with someone when I neeoto and that was very nice.

The first caregiver that came out to the house was on time. She was proactive and outgoing. The second girl they sent out was almost two hours late and was not as outgoing. The third caregiver was also almost two hours late. When we called they tried to explain why she was late, however we decided to not have them come that day. We then cancelled the service due to this and mom was also going to move out of state. The owner was nice and I am not sure if we would use this service again.

We used Options For Senior America for a week. We had a good experience with the caregiver they sent to my home.

Our interview with this home care agency with very well.

My experience with this home care was fairly decent. The care givers were good, but there were times when I had to remind them of things to do. The agency owners were kind and friendly. It was a decent experience.

I interviewed with them, but when they came out it was just one person. It felt a little stand offish, and just a little less comfortable. It didn't feel like the best fit for me.

Mom has been using the agency a little over a month and I'm not too sure how I feel about the agency. Mom complains that Cantina (the caregiver) doesn't do anything. She was hired to serve not only as a companion but to help with the tidiness of the place as well. Since I haven't been there to experience it for myself I will be going down there to reevaluate. I'm hoping that things aren't as bad as they seem.

Overall, they tried to be responsive to our needs, but there were too many different caregivers assigned and not enough notice regarding who would be coming and when. New caregivers were introduced at 10 pm. This was too late at night for people with dementia. Most of the caregivers were good, but there were a couple who did not provide adequate care.

Working with Preferred Care at Home wasn't a complete disaster. One of the caregivers was great. She did her job efficiently and I really hated to see her go. Her replacement on the other hand just sat there and talked on her phone the majority of her shift and I did not appreciate that at all. The case managers were good. They were very proactive with solving any issues we had. I did appreciate that but would not recommend them.

I'm not really sure what to rate them at this point. The caregiver has done some cleaning but isn't as helpful as she could be. One day she read a book the whole time she was there. She has been more of a companion although my mother in law isn't the easiest person to get along with. Overall she did okay but I feel she could do better.

They have done a pretty fair job. They are what they say they are. The caregivers haven't been as consistent as we would have liked, but some of the hours we needed have been difficult to accommodate for, some weekends and evening shifts. They have been pretty reliable though, and we haven't had any problems with people being late, or not being able to get a replacement if someone calls out.

My loved ones don’t really have much to do with the activities, but there are activities. They were very helpful in an emergency situation. It’s a little problem trying to get the same person to work on the weekend. There was only one incident where the caregiver couldn’t make it, but the agency fixed it when they could. Again, they were very helpful in an emergency situation.

Being in a different location than my loved one, this feedback is based on the feedback she has given me. She really likes the lady that comes in and takes care of her! They have very similar beliefs and backgrounds. Her caregiver has experience in the ailment of my loved one, so she can really relate to her needs! There was a bit of an issue in the beginning, but then we got a caregiver that we love!

Waaay too expensive! More than $100-$150 MORE per day than the one licensed, fully insured and tax/labor law abiding service that I've found on my own, and talked with! Perhaps there are too many levels of commissions involved? Very disappointed in 'A Place For Mom,' if their recommendations are all so unaffordable!

We were very pleased that we found somone but it turns out she's a school teacher so she'll be leaving and we weren't told that before. We didn't like either of the first two people they sent out but Stacy was fabulous!

once monthly cleaning & housekeeping only

When out caregiver quit to move on to a better opportunity, we didn't find out about it until a few days later - from the caregiver, who stopped by to check up on my mom. Since we had scheduled a caregiver for the next day, I called the office to ask about the situation and was told they had another person they were going to send. I was surprised and asked why, after going to all the trouble to introduce us to our first caregiver and verifying that the personalities were a good fit, they were planning on sending someone new without an introduction or even a notification. They didn't have an answer for that, so perhaps it is SOP in the industry, however I was unhappy with it and we decided to put off having a new caretaker until there was a greater need for Mom, and probably after researching a different company.

We are having a bit of a struggle with this home care service. A few of the caregivers that we have worked with have been let go , and there were several times that the caregiver was late to the house. I have even have to leave work in order to care for my loved one when the caregiver could not make it. Overall, we are not too pleased with this home care service.