AgeWell Solvere

I was told many times that something would happen, but that wasn't communicated to the right people and so it didn't. The yard is beautiful, activities are great, staff is very friendly and food is very good. The only downside is a lack of communication between care admin's and their respective staff. Potential residents should ask for specifics for what their own personal care plan will look like and then hold them to it!!

It was a blow for us when my husband had to resign being pastor of a church in New Mexico & we had to return to this area to move into assisted living due to his health. I also needed a respite from being his caregiver. Our daughter visited over half the facilities around here & we decided on Rockbridge Oaks. It was a great decision. The staff are friendly & welcoming. The facilities are very nice. One big plus is the meals. They have an anytime menu from 7:00am - 7:00 pm with specials for the 3 main meals which is very nice, but what makes it special is what they do for me. I have a gluten intolerance & they make accommodations for me. I bring in gluten-free bread, pasta, etc. and when I want a sandwich or the special contains something I can't eat, they substitute mine with the gluten- free alternative. When we had Beef Stroganoff the chef substituted my pasta & fixed a special gravy for me. It was delicious. This is just 1 example of how they make us feel at home.

It’s a clean facility first of all. Staff is friendly. The med techs are all very nice. There is as much interaction as needed. It’s good for residents that want to be preoccupied as they have many activities but also good for those that prefer to be left to their own devices. I have had no major issues. As with all things, however, one must be as involved as they can be to make sure things are running smoothly. Personally, I liked to be informed of what is going on with my loved one. Overall, I am content with this facility and the professionalism I have encountered.

Loved the community overall .. activities and food are good no care needs , but I think we can do more activities. We have a committee that helps as well as a resident president. The views are great and the staff are extremely friendly and we have a say in what goes on

my sister has lived here for a few months in assisted living and she is very happy. no place is perfect but this community is friendly, clean and inviting. the new management is great. I would recommend this community to anyone!

Nice clean facility, more expensive than originally led to believe, staff friendly, meals were better initially but choices have been eliminated since mom moved in, care is about average as some staff cuts have been initiated. We have not really been using activities, but they do have an on site beauty salon we use weekly. Pets are allowed. Despite some of the downsides, I am still glad we chose this facility over others we looked at, as it is more like an apartment than a facility, like a place to live and less like a typical "nursing home" feel.

the new management here truly made a difference. the community is friendly, quaint and beautiful. the sales team comprise of warm-hearted women who truly care about your loved one. I would recommend this community

Communications of changes from management such as change in pharmacy providers or of management team to families is not timely or consistent. They do try to follow up on care requests or dining issues. Staff is very familiar with residents and their needs.

I've only been contacted by the facility one time when my mother fell but I know she's fallen several times while living there. I feel the staff could be more communicative, even if over text, about her current health issues. Otherwise, the facility is great and my mom is settling in well

Felt good with my Uncle being there! Front desk staff were always great. Only downfall was short staffed often. Not the workers fault.

Yes I would recommend it. My mom had a hard time adjusting as the people were cliquey but she now has one good friend there, plays Bingo, cards and paints. She doesn't love the food but it's good enough.

[name removed] health declined quickly. She was unable to there very long. They were not able to start therapy and wound care as quickly as stated. Care staff seemed frustrated with her level of care but we paid for their highest level. Lovely place for more independent residents. Facilities wheelchair van transport and driver exceptional. Food service excellent. A beautiful facility

I would definitely recommend. We've had a very good experience.

There are times when some residents get out of control and they could use additional help to assist the residents that are left unintended. Over all I haven’t any issues with them. They’ are sweet caring people. I visit my husband often and I see that the residents have pretty much no contact with their families.

We did so much research trying to find a good fit for our parents. Tuscan Gardens. has exceeded our expectations, the staff, food atmosphere are exceptional. Upbeat energetic. The staff truly care for residents.

Great facility and responsive to needs. Homey.

I would tell them they have lots of activities and parties that families are invited to. I'd tell them the food is good and that my parents are receiving adequate care. I would tell them I think they have trouble with staff turn over and trouble staffing in general. Even though there are problems I would still recommend Foxridge Chenal over an other places we visited and based on things I've heard from others about assisted living communities in the area.

My mom was only there for about 3-4 months. She wasn't happy being there and wanted to be with family so my brother bought a house so she could live with him. Her daily needs were met such as meds and food but nobody encouraged or assisted her to shower and there were a few occasions where she ran out of clean clothes because her laundry wasn't being done per their laundry schedule and I had to call and ask if they could do it. The facility was very nice and well kept but she just didn't really fit in or relate to the other residents so we thought it was silly to pay nearly 5K a month for her to be unhappy/uncomfortable. Her time there was uneventful and I don't have anything bad to say except she just didn't care for it too much.

The staff at Legacy Ridge were ALWAYS. available to talk with me about my father or to put him on the phone with me so we could talk. The staff adapted to the needs of my father as he progressed through his dementia. The activities director made sure patients were present for morning activities.

Caregivers are awesome in the Memory Care Unit. The community was recommended to me by a friend.