12 Oaks Senior Living

I have worked here since [date removed]. This community is the best assisted living that I have ever worked at in the past 8 years. All of the staff have been very welcoming. I appreciate all they do for me:)

We just moved in a couple of months ago and we love it. The care staff here have been so kind and welcoming. We enjoy the exercise classes and the hymn music activities. We know a couple of people here and have made some really nice new friends.

Emerson is a great place with great staff. They have welcomed my Dad with open arms and has become very comfortable with his surroundings.

The staff were caring and kind. The food was good and they delivered my husband's meals as he was in his bed all day. They also checked to see if he needed anything special to eat. There were plenty of activities going on, but he was unable to participate. The social director came in several times to ask if she could get him anything like games or cards, etc. A very caring community of people, both staff and residents.

I've already referred and they have moved loved ones in.. People and staff are family and are wonderful

I was very impressed with this property. There were a lot on activities and amenities for the residents. [name removed] was extremely helpful the entire time. We ultimately did not move to the property because of my mother's need for assisted living vs independent. But I would certainly recommend.

I came to see the place and loved it one month later I moved in. I’ve been here 6 weeks and still loving everything about this place. Food is even decent. The people are so friendly and nice. I think I found my home.

Anything that our family member needs they take care of if they're not sure they contact us. They might take great care to make sure the residents are happy healthy, and safe. They always keep the family informed. They always let us know if there's something that our family member needs or we need to do. They're very calm. They're very polite. They're always in a great mood and always willing to help you in anyway they can.

The people who work there are exceptionally friendly, and the surrounding are clean and elegant. It is also well laid-out.

What stood out to me is the wonderful staff, excellent food, great services, beautiful facility and it's in a perfect location.

They have apartments available within the main building. Mom is on the 2nd floor. There is an elevator. Mom's apartment has a kitchenette, living room, a separate nice size bedroom with an on suite bathroom. Some of the residents have studio apartments. The dining room is very nice with a bistro. Each resident has a mailbox. The staff prepares special activities & events for every holiday and other activities every day. There is a nice theater room. There is a separate exercise room. The beauty shop is just a few doors away from mom's apartment. Medical staff is wonderful. A doctor comes once a month & the PA comes once a week. But they are always available in after hours & weekends. I can call after hours and speak to someone in case it's needed. Someone comes once a week & cleans the apartment, changes the sheets & does her wash. They are very caring & helpful to the residents & to family members. My mom doesn't have a pet but they do allow pets to live there. Residents I have spoken to really love living there. A negative is the parking lot. There's very few parking spaces & it floods in some of the spaces making it muddy & slippery.

The layout of the facility seems to be secure and still allowing the residents to go outside in a backyard garden environment. The staff has always been accommodating when something has been needed or changes with our mother has needed to happen. There could be a bit more a variety of activities for the residents instead of the same thing every week. The person who operates the hair salon has always done a nice job on all of the residents that we have encountered. From the moment we toured the facility we have always felt it is clean and welcoming. Never have felt like it is a smelly environment.

The general friendliness from everyone on the staff. And they worked very quickly to help our family get my dad moved in. The facility looks very clean and we feel good about the care he receives!

The things I like best about the community are the availability of activities and external trips. I also like that they give people a choice to interact or not interact, but they do encourage people to interact as much as possible. There's a sense of camaraderie amongst the residence and they do keep an eye on each other. The food they serve is also a compliment. My mom is a very picky eater, and she has told me several times that the food is good and the staff in the cafeteria are wonderful and she really loves the cleaning staff and all of the support staff that she interacts with on a daily basis.

It's a small facility and they treat you like family! Would definitely recommend. If you think you might want to move in, get on the waiting list.

While checking out potential care facilities I had read a couple negative reviews about WoodCreek Bend Memory Care, but I decided to check them out anyway since the reviews were from 2023 and 2024. I am SO glad I did. When I had the tour and spoke with [name removed], I learned that the reviews were from under the old leadership which was no longer there. The new Exec Director [name removed] and his new Director of Resident Care [name removed], each brought in their own, trusted, excellent people. They also started new training programs for the staff to really understand how it felt to walk in the shoes of their residents. We decided to move my mom in and while decorating we placed a video camera in her room. This has given me beautiful glimpses of such a caring team of caregivers. I have been honestly blown away at the incredible kindness that the entire team has given my mom. Everyone speaks to her with respect, kindness, and gives wonderful answers to her many questions. Excellent staff and leadership!

Very caring staff. Food was good. Very clean. I recommend.

We are very happy with Mackenzie Court and my mom says she loves it!! There was a little bit of an adjustment period With her getting used to it and not knowing anyone, but she will not be leaving. She is very happy there and we really like all the staff. She really likes the meals and the caretakers and directors.

he employees are very caring and helpful. I would recommend to others.

Very friendly residents!! Felt very much at home. Wasn't there for very long, but if I could, I would definitely make "Royal Estate" my home!!