12 Oaks Senior Living

First, we’ll talk about the help here. Mother loves her caregivers and be administrative Staff is wonderful and easy to work with. They take great care to keep residents AND their families feel comfortable and safe. They regularly have great get togethers with games prizes and good food to encourage family members to spend casual time with their loved one! Can’t say enough about the staff the right hand ALWAYS knows what the left is doing and it makes for happy staff and residents

I would rate it a 5. We are there roughly every other day. The meals we have seen look good. I am thankful for the staff. They care lovingly for the residents. I understand that many of the residents think they should be cared for by family at home. However, sometimes that is not possible for a variety of reasons. The staff are vigilant and caring. No laundry has been lost. Bluebonnet Court is clean and has no offensive odors, not urine or pinesol or bleach. The residents are comfortable with visiting with us. Staff will ley us know concerns they have about our resident and I appreciate that.

Woodcreek Bend is a medium sized facility, large enough to attract qualified staff and small enough for very personalized care. Our family member moved in right after the facility transitioned to 100% memory care in [date removed]. There were some distractions with staff turnover during the first 18 months but those issues seem to have been resolved. The staff interaction with residents is overall very compassionate and caring. Facility is well maintained and also equipped with a generator. Our journey concluded last week. Knowing three years ago what I know now, Woodcreek Bend was the right decision.

My Dad had a VERY hard year, in and out of the hospital since [date removed]. Knowing the possibility of not going back home I had already reached out to many assistant living place. Lucas Court was there for me in support before my father was even discharged from the hospital, nursing home, and skill rehab multiple times in all atmosphere. Once he finally got to Lucas court I felt a relief of pressure lifted knowing he is safe.

Neither myself or my Mom have any complaints at this time- staff is knowledgeable/ courteous, the place is spotless and there is no urine smell , Moms room is always tidy/ clean. At this point I have to give The Reuion Court high marks- hope this helps ( you guys were great in helping with the search- truly appreciated).

I toured Broadmoor Court in June when we needed to find an assisted living apartment for my mom quickly. As soon as I walked in the door I was struck by how much it seemed like a home! It was clean, nicely furnished, and everyone I encountered during that tour was very friendly. I observed staff interacting with and caring for residents on a very personal level, treating them like family members. We were very fortunate there was an opening when we needed it. Although my mother wasn’t excited to be there, she has settled in and loves the staff and her fellow residents. I learned very quickly I can reach out to various staff members and receive a response very quickly. There are a wide variety of activities for residents to participate in as they like. We were encouraged to decorate my mother’s apartment in a way that would be homey and personal to make her feel comfortable. Her room is cleaned and laundry done weekly!! I highly recommend Broadmore Court for your senior family members.

I recently went on a tour at this community with my family member looking for a place for her dad. When we walked in the door I was amazed at how nice and clean it looked and smelled. We were welcomed by the very friendly sales lady that stayed with us and answered all our questions and gave us many things to look into and resources my family needed. As we walked this community, we could tell that they LOVE their residents here for sure. Many residents stopped us and asked if we were going to move in or if they were going to get a new neighbor. They all wanted us to know how much they loved living here. I just wanted to share our experience we had as we came and toured this little community of love:)

Everyone is accommodating and fully capable of handling an elder with dementia. They helped me in every way.

The reason why [name removed] was able to afford The Springs is because they are all inclusive and offer semi-private rooms. Everyone from the director to the hands on staff were more than helpful in the process. It was smooth going once all was approved for her entry. They have called when they needed supplies and let me know of issues involving a UTI. No complaints from my end!! Grateful they offered [name removed] a place to be. With the memory care being on the same campus, I hope she won't have to move again.

What we like the most about the community is that the residents are friendly, staff is kind, good value

My interaction with Sharon and Dusty was always pleasant. My mom seems very adjusted there too. I would absolutely recommend Mercer Terrace to others, it's peaceful and serene.

I was very impressed with the staff. They are all very kind and caring folks. I think they have all worked there for some time so I don't think they have frequent turnover of their staff. I appreciated how well they cared for my cousin while he was there.

Great clean big place with caring staff and friendly patients . [name removed] is a trusting intelligent kind director with activities and games daily.

Staff is very helpful. Activities are varied so something for everyone. Food is good and varied also. I would recommend this community to others.

The wonderful people at Lucas Court have taken great care of my Dad. He suffers from Parkinson’s and dementia and has lost the use of his legs. They take great care in meeting all of his needs and keeping him engaged. They plan great family functions that we all enjoy! I highly recommend them for anyone’s loved one!

All interactions with executive director[name removed] and sales rep [name removed] have been professional, friendly and caring. While there in facility, all staff appear to be kind, caring and respectful of residents. Was told by several residents that the food is very good (it looks and smells delicious).

I like it here so much that I just signed a new one year lease. I am friends with a lot of people, and there are different daily activities.

I have lived at Broadmoor Court for 3 years now. I love it here. The team is very sweet to me. I have made many friends and some who have already passed on. I look forward to the new people who move in because I get new friends. I appreciate all the staff here.

About 2 months ago I went with my lady to visit her grandmother who was dying. She was in hospice care there. I had never been in an Assisted Living Community before. The warm welcome we received was amazing. I watched the staff come in and out tending to her grandmother like she was a queen. I could tell they loved her very much and that she was important. They were so sweet to my lady and her family too. They offered food and drinks and snacks to everyone. It meant so much to her family and we appreciated it. All of the management came in and out often to just check on us as well. She went peaceful later that day. Thank you to this wonderful community. I would recommend this community to everyone.

What a wonderful homey place that treats their residents like family. The staff is so caring and the management has been here so long that they operate like a well oiled machine. This community allows beautiful people to age with dignity and I would trust them with any of my loved ones.