12 Oaks Senior Living

My family has been very pleased with this facility and the care they’ve provided for my Mom. The staff is very friendly, helpful, and available when you need them. They offer a lot for a very reasonable price and it is overall a really good value. The facility offers a lot of different activities for the residents and there seems to be several things going on at once. There’s always something for someone to do. They have entertainment programs, school children will come by to sing for the residents, there are exercise classes, and they’ll even take them to concerts (like the orchestra). They have special events for the holidays as well as arts and crafts. There’s really quite a variety. My Mom always says good things about the food and, from what I’ve tried, it tastes okay. There are a lot of options to choose from so it isn’t the same thing every day. This has been a very nice facility and we’re pleased.

This place is doing very well with caring for my Mother-in-law. She seems to like it and is quite happy. The food can be a hit or miss; sometimes things are really good and sometimes it can be left out a little too long. It’s never been horrible, but it’s a cafeteria type environment. They do have a variety of things that you can choose from, though. The facility will take trips to various shopping locations and they’ll have groups come in during the holidays (like choirs and girl scouts) to entertain and visit. There’s a decent variety to keep everyone entertained. Overall, it’s a decent facility and she seems to be happy.

Wonderful community, great staff – they go out of their way to accommodate the residents and make them feel at home. Many little personal touches. Also very accommodating to relatives. Always willing to bend an ear and take the time to talk and answer questions.

We went on the tour here and the people were really nice and seemed caring. It was nice and clean. They had lots of daily activities. It was just not modern or up to date. They answered all of my questions. We are just looking around right now.

[Removed] have an excellent tour of the facility, answered all of our questions and made my mother feel at ease and welcome.

This area is a very nice place. The staff and nurses are very courteous to us. Anything that we ask for they are there to help us. My parents are in the assisted living section and they seem to be making friends fine. Everyone there is very welcoming and friendly. The food is good as well. My mother was having problems at first because she has a condition that causes her to react negatively to spicy food. After the wait staff noticed the cook team came out and talked to her. After she explained that she thought the food was too spicy for her the cook team was very well accommodating and made sure that it wouldn’t happen again. It was very nice of them. Their menus in their dining area changes daily and you pre order before you sit down and wait for your meal. All in all I would recommend this community to other families and the facility.

The staff here is very personable and they care about their tenants. My mother is always checked on frequently in her unit. The size of her unit is wonderful, it has a good size living area, with the kitchen in the middle, a walk in closet, and other good features. There is also lot of activities offered: games, bingo, Yahtzee, there are exercise activities like a walking club, and there always five to ten things offered happening every day. There is also a hair salon on site.

A truly wonderful place. Everyone goes that special distance to make things comfortable.

My mom has lived in this community for almost a year. We couldn’t have picked a better place. Management and staff are great and we know she is safe and well taken care of. It gives us great place of mind.

We chose Lucas Place based on recommendations from friends and acquaintances, and so far, it has been a really positive experience for my parents in law. The staff has been so helpful in getting both of my parents settled in to the community. They are very caring, they’re great at keeping us updated on things, and they really are just a godsend to us. Every time I’ve been there during a mealtime, the food always looks good and fresh. They follow a universal diet there, so they serve foods that are suitable for anyone on any type of diet. They also have a full schedule of activities there as well with at least one or two things happening each day. I also appreciate how clean the community is. I’ve never seen a thing out of place when I’ve been there. I would absolutely recommend Lucas Place to others. They are fantastic.

The service is good here, very friendly,very helpful. They are very accommodating The caregivers go above and beyond to help.They keep it clean. The management is very professional. It is nicely landscaped. They have 3 different themed courtyards we enjoy. I would recommend this community. Which I did and my mother and mother-in-law stay here and its wonderful

The staff that works there actually cares about the residents. They like to bend over backwards to accommodate them. Everyone is easy to communicate with and very knowledgeable with their practice. The staff and the residents are very friendly and welcoming. The property is very clean. They take out laundry and trash once a week. They give them assigned days for laundry so everyone’s laundry is not done at the same time. They know what days their laundry is going to be done each week which I think is important because it alleviates the effect of change. The food options for dinner are really good and the lunches are okay, they usually serve sandwiches. Initially my client wanted to be in Port Arthur, unfortunately due to the hurricane and flood they were closed. So we picked Lucas Place because it was a sister company and if he decided that he wanted to relocate back to Port Arthur then he could. For the money that we are paying, yes it is a lot, but for the fact that he can’t live by himself and he is getting the care that he needs it has worked out well for us. I would recommend Lucas place.

We had my friend in here for 3 weeks for respite care. And they were wonderful and the caregivers were friendly and helpful. He said the food was good and plenty of it. He had someone come in and help with his meds and food to help him. He enjoyed doing the activities there he was an ex preacher so he even talked at devotional time. I would recommend this highly.

We toured this community and we both loved it. The grounds were beautiful all the people looked happy. They had a resident council which is great. It was well managed and they answered all my questions. They had happy hour with a bar which we thought was awesome! They did lots for the family's like barbecues, Easter egg hunts and other fun stuff. Unfortunately it wasn't in our budget and had to choose another community.

I'm glad we found this community for my loved one the price range was right for him. It's actually saving his life, he's eating again and making friends. The staff here are so helpful they get everyone up and dressed they really care here. The food here is amazing smells like a Luby's when you walk in. There are lots of activities he can join in on. They have beautiful grounds with a gazebo. They have great transportation options here they take him to his doctor's appointments and to the store its great. I would recommend this community to my friend and family.

A great place to live.

[The] community is great. Employees are very friendly. We love it here.

A great, clean community, with fantastic staff. They really care.

[removed] is a good dependable man. He has a good interest in his work and in this facility. If you ask him for help, you will get it.

My Mom loved living here. The grounds were nice to walk around, the apt was spacious, and the staff was friendly. Jessica in the front desk concierge and she is the best! If it is within her powers she will get it done. She keeps things running smoothly. The services are a great value.