WoodBine Senior Living

Due to mom’s health she was only there for a couple months. But while she was there everyone was very kind and helpful. The facility is really nice and even though it has a large population, it felt very cozy. The staff helped mom with all her needs as she declined with such compassion. Dementia and aging parents isn’t easy and there is always challenges, we are grateful we had Spring Village to help is along this journey.

Friendly staff. Move in process was very easy. They need to pay better attention to cleaning the rooms. They clean each bathroom, but need to be asked to clean weekly. My mom enjoys the food, so no problems there.

We have a family member in this community, small, charming and everyone knows your name! Staff is very approachable and will always lend a hand. Clean and fresh smelling. Love the special attention given to residents when neede

My mother is a resident of Spring Village. My family and I are very happy with the facility.

My family member is doing very well. She is as happy as she can be, and they are doing a great job caring for her. We are much happier with her here then we were at [community name removed]. She is making friends and is much more involved.

Caring staff, sometimes confused communications. All in all I feel that my loved one is well taken care of. This location has 2 floors, assisted living is on the first floor. The director was very accommodating as our needs changed. They have had some inconsistency with caregivers.

I have had a great stay at Spring Village at Stratford. the staff went out of their way to make sure I felt comfortable. severs did a great job, the other duties they did were to take care of the patients. food was tasty.

Spring Village is an excellent place. We chose this facility because out of more affordable for the care, it is a smaller place with only about 35 beds, and the memory care unit is brand new. I feel like I got more bang for the buck here than some others we looked into. I like that it is smaller because everyone knows everyone. I do feel like had some issues with the beginning with my wife's care and medication, but things are getting all worked out and everyone seems to be on the same page now. The staff have been accommodating. I would absolutely recommend them to others looking.

I think that Spring Village is a nice community. My loved one requires a more advanced level of care and could likely benefit from more care services. Spring Village currently has some issues with staffing retention, and my loved ones level of mobility requires a bit more attention. Overall, I do think this community is a nice place.

Bathrooms and rooms are clean. Food is very good.

Friendly staff, clean great nurses.

Some of things at Spring Village were a 5 and others were a 3. The facility itself was absolutely a 5, the administrative staff and day to day staff were very accommodating and helpful to our family. That all gets a 5. The only reason we gave a 3 was at times they were short staffed, so when our loved one would call for assistance sometimes it woudl take them a good long while to come. However, we did really like the facility.

The facility itself is smaller, there are not a lot of big outside areas for residents. She is not a big fan of the food, they are more like cafeteria meals. The front desk staff we have interacted with have been very nice. For the money, I think it is a good choice. They have been on top of the covid situation and are keeping the residents safe. I would recommend to others looking.

There seems to be a shortage in staff and this has been a struggle. Overall, the staff has been very good to work with. The quality of the food is okay, the dining is still in the resident's rooms. There is one meal in the cafeteria and one in the resident's room. The community has a full sheet of activities available for the residents to choose from. The value is very good. [name removed]has been exceptional.

We chose Spring Village because of the location for family, the value for the money, as well as the availability. They room size here is great for my dad. They do memos that they send to families from time to time but they havee always been excellent in regards to timeliness of their response. One of the things I was extremely happy with was the level of physical and occupational therapy my dad got. He came in here not able to walk and he is now independent and can walk with cane. I would recommend to others looking.

The community seems to be well run and communication is very good. The staff seems to be well trained and knowledgeable., and I comfortable with this facility. I would definitely recommend this community to others

We chose Spring Village at Danbury because we just felt that she would be more comfortable here. The staff members here have been very friendly and helpful. My mom is in a suite and it is good sized. From her room, she has a beautiful view of greenery. My mother has a window so we are able to go see her through window visits and drop things off for her. She is not the biggest fan of the food here, so we have been bringing her food. Overall, my mom is very comfortable here and they take great care of her.

They started my mom in a wheelchair and they shouldn't have yet. She doesn't walk anymore. Due to staff conveniences they made her go into a wheelchair to go to and from activies. She has gone down hill since this time. They have let us seen her via a window screen due to COVID. In the last month, two of the last four Friday nights they weren't prepared to bring her down to visit. This has been disappointing and having driven over an hour, it was disheartening. Since the virus no one on the second floor never answers after the hours the phone when I try calling. I have complained to the nurse, and they haven't done much about it. I have seen a change in behavior with the staff since my mom has gone down hill. I feel that in this medical field they should be more prepared. The receptionist goes above and beyond and helps us out very much. She will go out of her way to check on my mom, and my mom lights up when she sees [name removed]. They have activities; however my mom won't participate any of them. As long as someone is going for an assisted facility it is a great facility. If they have any issue that is out of the norm, I'm not sure how I would recommend. I would think that if they had an Alzheimer's floor they would know more about the progression and taking care of my mom.

Very impressive with management eager to please. Facility still under construction so unable to tour all areas. Does not have a Medicaid capability so would wind up in nursing home if we run out of money.

Clean, not to big, engaging with residents