Willow Ridge Senior Living, LLC

My loved one has only been here a short time, but so far our experience with Brookdale Brighton has been a positive one. The facility is clean and well kept, the staff seems friendly, and they've got a good variety of activities. It seems to be a nice place, overall.

Things are going okay at Atria Penfield. So far, I do not have any problems or complaints with the facility or the staff. I have had a pretty good experience with the place so far.

I visit there regularly for the past 10 years I love the staff there they are always helpful when it comes to the care of the residents they know what they're doing the Residents seem happy and healthy the food looks to be home made and the residents eat well Ive ate lunch plenty of times and had a great experience I'm reading some of the reviews on here and it's shameful to see that some people would say anything if their not happy I've had a wonderful experience with visiting and volunteering here with the residents at Amerisist of Manassas.

Life changing

They have done a lot well. They are very attentive, because it is a small facility. Their routine has been incredibly beneficial to my loved one, as well as the care she is receiving. The thing they can definitely improve on is their food; the menus are very odd and I am not sure about the nutritional value. The building itself is a little older too, but they are updating it.

We just had to take my mom out of the Atria /south Setauket because basically she got kicked out because they could not take care of all of her needs, so that was a little bit disappointing for the family.

My father was a resident in the Orange facility for 1 month and then was able to be moved to Amerisist of Culpeper which is much closer to family. The staff at Orange were very friendly and supportive of my father's needs. Tanika the resident manager frequently checked in with my father to make sure the asssisstance he needed was providied and also check on is physical and mental health were staying on track. She noted the same things I did regarding days when he was slightly confused and just not him self. The facility did not hesitate to call me with concerns or questions. I felt comfortable with my father being there.

I am really pleased with Brookdale Brighton. It is a very clean facility. In fact they were cleaning the carpets and upholstery when I was visiting recently. She is getting a really good value right now by signing by July 31st. There are a lot activities there. Unfortunately she does not really participate in them. Everything was a positive experience here. When she has any type of problem it gets resolved very quickly. The staff are wonderful. They are always willing, able, and happy to see you.

The only thing I have noticed at Amerisist of Manassas is they really need to be better about cleaning moms room. The last time I was there I had to clean her bathroom for her. The staff does take really good care of mom there. They are very attentive to her needs. They are always giving me updates. I appreciate that this is a small facility so mom doesn't get lost in the mix. Overall I am quite pleased here.

Overall we're pleased with how things have gone with Brookdale Brighton. They keep the place looking clean and well kept at all times, and the people here are very friendly. My loved one has said they also do a great job with the food, which is nice to hear! Really the only thing I'd like to see them improve on is to be slightly more cooperative and coordinated with their in-house care service, otherwise I've got no complaints!

It was nice, and they had great entertainment. They had music groups and trips to museums, people coming in, magicians. Though it did get to be very expensive.

I am happy with them. There are a couple of things I am not real happy about. The staff is great, but they could do more in terms of activities. Most of it is boring, they do the same things all the time. The one thing that really bothers me is that they don't have walk in showers, I think any place that has a population that is mostly over eighty should have walk in showers. They charge a non refundable 2000 community fee. They were able to work with me to make this a more affordable choice.

I am very pleased with the decision to have my father move into Atria. The food is very good and the workers are very helpful. I think my father is happy there.

We really loved the place a lot in general. Our only issue was that towards the end my father fell out of his bed and had to be taken to the hospital. After taken there we went back a short while later to his room to gather his belongings and found that [removed]. The room had been cleaned and there were people coming in and out of there, and someone in the process took the [removed] and walked away with it. That was disappointing and I think they could have handled the situation better when we raised it to their attention. Other than that it is a very nice place. The home is beautiful.

We recently moved my mother-in-law to her new "apartment". Everyone there was very welcoming. The management team matched her up with another woman that recently moved there and they have become good friends. There was only 1 concern that we had with Crimson Ridge....it was a challenge to straighten out her meds and to make sure we had ample time to order her OTC items Once this was taken care of, it has been smooth sailing and Mom has adjusted nicely.

Seems to be a very nice place, Mom seems to have liked the tour and is looking forward to move in.

Mom has lived here for about 4 years. The place is nice, the people are great. Everyone is friendly and helpful. The problem is the cost. They have raised the room cost 30 percent in the last 3 years. The room cost has risen over $1000 per month !! They have made it unaffordable to live here, and honestly the room, care and amenities are not a $1000 a month better than 3 years ago. We're now looking at other options and facilities.

Smaller facility that may offer more personalized service to its residents. Very nice rooms and amenities.

There wasn't anything I really didn't like about it. We were very happy. We really liked the friendliness, the attention she got, the place was very, very clean. The aides were great, the nurses were great. My mother was not there for very long and did not participate in activities. It was very easy to my house and very easy to get to. There really wasn't anything they could improve on.

Facility was nice. Tour went well. Received packet of information. Would have liked to see an activity to determine interaction between staff and patients. May need more staff. Individual room looked fine. Following up with family to figure out a decision. Mom still at home receiving in-home care.