Westmont Living

Westmont Town Court is a very nice community. My mom is slowly settling into her new home. Everybody is very friendly and nice. They provide my mom with good care. The food is good, I've eaten there myself. They have well-balanced meals for the residents. My mom has let me know that they do run out of food choices sometimes .My mom enjoys the activities that they provide, she loves to swim and participates in the exercise classes. I wanted to especially thank [Removed], my advisor from A Place For Mom for all of her help and providing us with information and options.

Overall, I am happy with the care my father is recovering at Westmont. They could use a little fine tuning, but the care is strong. The food is excellent and the facility is always kept very clean. We are happy with our choice.

My friend almost went with this community but it was more expensive. She really liked one of the rooms, it had a beautiful view that she loved. The staff was very friendly and it was a good experience to tour.

So far my dad seems to be doing well at Westmont. He has gotten to know several residents and has started to get involved in some of the discussion groups. He likes the food and the open dining option. We have had good interactions with the staff. The community is clean and well maintained. I would recommend this community.

The experience is going great. My mother-in-law is living in a clean community and she is eating good food. The employees are attentive and it has been easy for me to speak with them if I need. Overall I am happy with the care that is provided.

Staff are supportive, attentive, and patient with the residents.

I recently had the pleasure of touring the facility and I must say, it was an incredibly informative experience. From the moment I arrived, I was greeted with such a warm and friendly atmosphere that instantly made me feel welcome. The tour girl was knowledgeable and passionate about the community, providing insights into the area's of mixed culture, and future developments. It was great to learn about the various amenities available, like the beautiful courtyard , local shops, and community events that bring residents together. What truly stood out to me was the sense of community spirit. People seemed genuinely happy to live there, and it was clear this is a place that values connection and engagement among its residents.

-Staff has been great. Small hiccup on pricing and how the deposits work but people couldn't be nicer -activities are good. Westmont isn't overbearing on how they get a new tenant situated so that's worked very well with my mom, who was still driving when she got there so was transitioning from being fully independent -meals have been fine and my mom is eating much better than she was on her own -room is good. I like the alcove shape of her studio better than some of the square rooms they have.

Apartment size is great. Staff is great. Food/dining is good. Activities are good. We are very happy with our experience. My mom is fitting in well and the staff are great to her.

Facility is clean. Nice courtyard. Most of the caregivers are very kind and attentive. The activities director is amazing. The nurse practitioners have changed 3 times in the year that my mom has been there and that has been frustrating. And communication is a bit difficult. We are hoping the new director of caregivers will be more proactive in organized and consistent communication.

Staff has been helpful although there's a big turnover rate. They have lots of activities and a wide variety of activities. The food in the restaurant is plentiful and geared towards a wide variety of dietary needs and restrictions. The room is a studio, with a big window, mini kitchen including a refrigerator and plenty of storage space. The bathroom is a good size as well as the closet. All in all, it's a good deal.

Overall cleanliness is excellent. However, charges for housekeeping I don't really understand as the housekeeping is so inconsistent on an individual level. Also, the quality of it varies particularly on the weekends, but since this is a problem with all facilities, I would say they do better than most the med techs are very good. The food is excellent. I am disappointed in the outside living spaces. They are poorly furnished, and under used given the incredible outdoor environment of coastal California, I think the residence would thrive if they got outdoors, more often, including my own husband.

Note a lot of these are not at the top as Westmont of SB is still going thru newbie pains, but the staff are doing best they can to update and correct things as quickly as they can and are open to listening to residents, but I believe sometimes their hands are tied by corporate level sadly. Westmont of Santa Barbara has a charming atmosphere, and the people are most welcoming, both staff and residents. You'll often be greeted with a smile.

Tour with [name removed]. Very informative. Cost of unit a little to pricey. Clean community, friendly staff.

There is a nice sense of community here and yes, I would recommend Westmont of Carmel Valley to other families based on the experience so far.

The med techs are not very responsive to questions. I don't like the location.

Facility is very clean and modern Staff is friendly and helpful.

Food is a major complaint.... lack of staff causes long waits for ordering, food is often cold & not the best tasting. Another thing that I was displeased with is that I thought a price increase would be annual on the anniversary of move in... we got a large rate increase in January (5 months after they moved in) and the rate increase was different for each client, not a standard % increase.

The staff are friendly at Westmont. Westmont is owned by a Canadian corporation and is only one property in a large portfolio. As such, they care about one thing, the bottom line, profits! This makes it difficult at Westmont because the resident to staff ratio is too low resulting in slow response times. They are overworked and underpaid. And turnover is high. All that to say they do the best they can.

The price is fantastic and the tenants are all so wonderful and friendly. The Med Techs are awesome and very attentive… The caregivers are precious, but the person in charge of the caretakers & med techs is aloof and hard to get in touch with and is not as organized as the girl who was there before. The food is good, but they've changed cooks and the way my dad says it is "everything taste the same". But it's still good. The facility is absolutely stunning! Everything about the facility is awesome but they don't do enough for religious people especially Catholics. They have a Catholic church service, but their bus driver is not there a lot of times, and if you are unable to walk you cannot get to church, which is quite important for Catholics. That's been disappointing the last few months.