Westmont Living

Everyone is very friendly and responsive. I thought my mom would spend all her time in her room. My hope was within a few months she might go to one meal a week or one activity a week. Prior to moving in she had been sitting in her home not wanting to socialize or even leave the house for a few minutes. The first day she went to a meal. The first week to a painting class. She has been there for 3 months and goes to 2 meals a day and 1-3 activities a week (painting class, bingo, crafts.) She is walking better and moving faster. She fought going but finally decided too. She has added years to her life!!

We placed my mother in Westmont Memory Care. They had a bouquet of balloons outside her apartment and welcomed us with enthusiasm. As a family we did an activity and sat outside on the patio and talked to the other residents. Slowly we left. We were given the Med-Tech phone number to call so we could get updates on how she was adjusting. For the next few days she was kept busy and in less than a week she was 70% acclimated to where family (her husband) could visit.

Admin did not follow through on some important issues. Care givers were great, but understandably over worked.

The looks of the property looks nice inside and out. Much of the staff are very nice. I really enjoy the exercise classes and the arts and crafts. Dining can improve need more staff in the kitchen and on the floor to serve the food. The wait is much too long to have your order taken and for food to arrive.

Independent Living accommodation...good. cleanliness and friendliness...good. We are having problems with assisted living charges

The place is new which is a plus. Staff are friendly and I think are over worked. I think it is hard to get staffing for retirement communities so they see a bit short staffed. we appreciate the flexibility of independent living but with some services and no buy-in. Also nice to know additional help is available if needed.

Overall, it's been a good experience with the staff being prepared and responsive. We liked how small it was, how homey and personal it was and the cost was significantly less than other places

I like my fellow residents and I like the exercise program. The apartments are very nice. They are short staffed and sometimes we have to wait 1 1/2 hours to get our dinner. The WIFI and cable are terrible. From what I've learned from people who have lived here for a long time, things are going downhill.

Everyone here at Westmont is great. Super friendly and helpful. Our move in was flawless due to the professionalism of the staff. We would recommend this senior living facility to anyone looking for a place to spend their golden years.

So use this a beautiful place and they all try hard to make things work very good for the most part. For one I feel safe here. I usually walk around the community during the morning and afternoons. In addition, the fitness is always available for us to use.

Good! Food is excellent! I would recommend to others.

If a friend asked about my experience I would say that overall, it has been mostly positive. I would like the communication to flow more smoothly between myself and my mom's caregivers. As her mental decline continues, we rely heavily on the people who are with her daily to help support her in any way possible, and to the level that we would do ourselves. I would recommend this place to others, but I would also greatly encourage them to make sure they communicate what they feel there elder family member needs, and that they follow up and expect responses in a timely manner. The staff has been amazing so communication is truly my only concern.

I am an independent living resident. That means I have a sense of guiding my own ship with help from others. Staff is generally kind, informative, and try to individualize one.There are voluntary activities and transportation provided for shopping, medical care, post office etc. The staff is willing to listen and work out any problems. Bottom line, this has been a good decision for me…

It felt right and it was close to my home to be able to attend to my mom. it's a sweet and caring community!

I wanted to take a moment t share out experience during our recent visit to tour Westmont at San Miguel Ranch. Overall, we were impressed with the knowledge and assistance provided we appreciated your friendly approach throughout out tour. The facility itself was exceptionally clean, and we were particularly pleased with the maintenance and tidiness of the facilities. However, we did notice that some of the carpets appeared quite dark, dingy looking, which may benefit additional cleaning and lighting to brighten up the space. During our visit, we had the opportunity to have a late lunch in the dining room from an additional menu option offered to the residents. It is worth noting that some of the staff member, including whom we assumed to be the Chef, seemed slightly annoyed during our interaction. As my mom is a picky eater, I needs without causing any inconvenience to the staff. I wanted share these observations as constructions as constructive feedback, and I hope it may contribute to further improving the already positive aspects of the facility. Thank you once again for your assistance. We value the time you took to guide us through the facility since mom was already a little hesitant about going in the first place and we are looking forward to the possibility of visiting Westmont in the future.

Overall, This is a really nice facility with helpful and friendly staff. The staff take seriously the needs and concerns of the residents.

We feel that the staff here is top notch! The management is interactive and that is why I feel this community works so well! I do feel they could use a little more staff!

love campus, everybody is very nice

They do a good job here, everyone is really kind. The food is good. They take good care of me here and I'm really thankful for that!