Wesley Enhanced Living

The food on the whole is very good. I have a one bedroom apartment and it may be as much a result of my simply bringing too much, not having lived in a one bedroom apartment in many years. There are no wooden studs to you could anchor art on the walls or standing shelves. So unless maintenance finds a way to connect the metal studs you're limited to standing shelves. They not particularly eager to solve problems for you. The residents have been friendly and for the most part the message is, give it time, you'll adjust. Many have said it's not perfect but it's better than the alternatives. I would wary of being promised too much. Sales people do that. I would advise seeing something that important to you in writing.

Very nice place! Staff and residents are all very nice and helpful. A lovely place for my parents to live in independent. However, our choice to move there was based on the CCRC, lifelong living, type of principle where if one or both of them needed Personal Care they could stay there, same building, same people, etc. The biggest issue, is that the PC there does not assist at all. Not with transfers, walking, toileting, etc. Basically meds only and the occasional assistance, I would recommend it, if you're aware from the beginning that it may not be long term

Nice location overall, staff is difficult

Our family had an in person tour with Wesley Enhanced Living and the admission staff member that we met with, we really liked. We do understand it is a challenge to upgrade an old or historic building but the community just seemed worn down, dark and old.

The overall layout of the community is fine it makes sense, but they are redoing it now and with pandemic we have not been able to see what it looks.

Although [Name removed] was absolutely wonderful and helpful, this establishment is not quite what we are looking for. In addition, the drive to get there was a little too far.

entrance fee is too high

The staff here did a nice job on our tour they showed us all around and answered all our questions. We just did not feel that this community was a good fit for my mom.

This community was ok. Actually toured Hatboro. Room was spacious. While sitting waiting for my tour, staff came to desk to complain about paychecks. They seemed pretty negative which made me question whether or not they would care for mom very well.

Since [Removed] took over the facility, everything has gone downhill especially the level of care in assisted living and Nursing! Staff to patient ratio is horrible.Very few activities and classes as promised. Charges for everything and monthly invoices are confusing and inaccurate. No one seems to know anything and blames everything on corporate. Buyer beware

They are now doing business as WEL after a change in management. My Mom was briefly a resident before she passed away. Therein lies a tale and a cautionary one at that Most of these types of communities require a buy in before entry an WEL is no different. My Mom had modest means and we had to sell her home for her to qualify for a modest studio. It was satisfactory and clean and the staff was responsive and caring. No problems there. Quite the contrary. But Mom was only in her studio for about a week when she fell and had to be moved to the hospital unit. She was there for a while, happily and well cared for. But she contracted pneumonia, probably after a stay in rehab somewhere else. It never quite cleared up and, much to everyone's chagrin, she took sick and died. All told, she was at WEL for a month or so I want to make it clear she was well cared for. But when you do a buy in, you agree that the unused portion of the buy in, which amortized the rent, will be returned after the apartment was rerented. In Mom's case, that was approximately six months ago [removed]. Yes, it's perfectly legal, I suppose, but it is outrageous given the time she spent there. Her family deserves better The moral is to be very careful dealing with this company. If they owe you part of an estate, they have little incentive to return it. And they are good at stalling. If you can find a less restrictive entrance covenant, do so. Or just hope your loved one spends their resources. Because, otherwise, you will wonder how these people can take an interest free loan on snap estate with virtually no regulation. I have heard similar stories on investigation, and the new management would make me even more wary of dealing with them. Be careful And consult a lawyer specializing in contracts before signing anything

Definitely did not like the location/area otherwise a nice place!

Our loved one lived in Independent living so they didn't need the care services this community offered. Some activities they had were exercise classes, and entertainment groups. The food was just average, the rooms were on the smaller size but efficient and nice. We thought this was going to more of an active community, but the residents didn't really engage with one another. This community did get hit pretty hard with COVID. Be sure to question the practice and protocol with how they are handling this pandemic. The staff was very friendly. We would recommend that the families ask to speak with the residents before making any decisions.

Look elsewhere. My mothers apartment was robbed recently and many valuable items were stolen. Doesn't appear that too many people on site care about this incident. I am sure there are other places that are more secure and safer.

My Uncle was transferred to the skilled care here from the hospital and he did very well, but when he was transferred over to the personal care side he had a difficult time adjusting. We knew that he was only going to be here for a respite stay as an interim while we found a permanent community for him to move too. The staff did work well with him the month he was here.

My mother started as independent living and got moved to the personal care floor. The staff is very good -- there are just not enough of them. So my mom is not getting the right level of care which means we need to do much more for her. We are looking at other options, but she paid a lot of money to get in there and at this point we feel stuck. WEL, hire more aids and stop trying to pretend you have the right amount of staff.

I found this community very depressing and did not like the feel of this community. I knew this was not the place for my loved one. The tour guide was also a little forceful and I was stating my loved ones needs and they were trying to force something else just to make it work. I did not even get a chance to see independent living.

We didn’t like Wesley Enhanced Living Main Line. It was far too big for our taste. They have a tram car that would take you to the different parts of the facility. It was just a really large community, with a lot of walking. I didn't like the fact that their dining options weren’t as good as other places we looked at. They have limited breakfast and lunch. And it seemed like for the size of the facility, the dining area was kind of small.

My father was discharged from their rehab facility unable to climb stairs. My parents live in a split-level house. They led my mother to believe my father was in much better condition than he is. It's all about the Medicare reimbursement with them.

[Name removed] was all over the place. It was too big and an active construction site. She also acted like she knew our finances when that was never discussed and just assumed that it was too much. Not interested in this place at all.