Wesley Enhanced Living

My sister started her experience with Stapeley in Independent Living several years ago. She has severe arthritis and memory challenges and it was clear she needed to make changes in her lifestyle though she was resistant to any changes initially. We looked at other facilities but none fit her better than Stapeley. From the start my sister simply 'liked the place and the people'. A big part of our choice this was Julie, the sales coordinator who assisted with the entire process in a personalized, professional and friendly manner, she really listened to our needs and concerns. Recently, my sister fell and we decided she needed to move to Assisted Living, again, Julie was there every step of the way and helped make it as seamless a process as possible. In addition, the place is clean and cheerful, the food is good and the staff is welcoming. I recently spent 4 days onsite visiting my sister, eating lunches and dinners, talking to the staff and participating in interesting and interactive activities. My family and I remain happy with our choice and are confident she is receiving good care, the best part is my sister is happy as well.

My ratings are based on comparison with our lifestyle before entering Wesley Enhanced Loving (WEL). The biggest change was demographics: about 80% of the residents are women, and of those, about 60% or more use walkers. Note that we reside in an independent living apartment. The culinary team tries hard and offers a large and varied menu. However, the quality is inconsistent, and I would describe it as a step above institutional food (like school cafeterias). Because of the demographics, the activities are skewed toward women. Also, many activities are limited in attendance, requiring signups which leads to disappointments If one did not get to the sign up book early enough. One other thought: the campus is kept I excellent condition with seasonal plantings and attractive trees.

It's great for Independent Living but they're very inflexible and unwilling to accommodate residents as their needs increase and capacities diminish. They're also weirdly obsessed with the appearance of their lobby TV area such that they will wake any residents who fall asleep in front of the TV and don't allow them to have drinks or snacks there.

[names removed] very helpful in bring in new people for care at the facility. They gave a very good tour of the facility, and introducing staff to you. Set up activities on a regular basis to keep residents busy.

Its a warm and welcoming community with great food and nice apartments, but also some difficulty living up to the many expectations that we had going into. But overall it's a nice place to live.

We've been very pleased. It's a great facility and a wonderful community. And we feel very good about having our loved one there.

Is an open light welcoming community with very good array of wrap around services. I would just recommend that the residents read the residents handbook as their is a lot of information to absorb and take in, they do an orientation but their is a lot of information in the book that is needed.

Our adult sons (both of whom live out of state), my husband, and I were fortunate that we were "matched" via [removed] with Wesley Enhanced Living at Stapeley. The level of care that my husband needed made it no longer financially sustainable for us to remain in our previous home; the Director of Marketing and Sales at WEL at Stapeley was able to provide sufficient incentives and discounts for us that a move here became doable. He worked tirelessly ensuring that there would be as few stresses as possible in our two-part transition, first my husband to Personal Care (the assisted living wing of the community), then me to an Independent Living apartment 8 days later. Once we were moved in, he demonstrated concern beyond his job description - everything from finding me a shower curtain on the first day (It had not been on our radar screen to bring one since the shower in our former residence had sliding doors.) to troubleshooting setting up the voicemail on my new phone.

Generally it's good. My apartment is comfortable. The services are good, and the staff is good. They serve dinner only, and it would be nice if they provided breakfast and lunch as well. Also, the activities don't really interest me. They have mainly card games and bingo.

There are really good activities here even though at times our loved one does not take advantage. There are different dining rooms here, and there is one dining room that is supposed to serve very delicious food, and something similar to a 5 course meal. However our loved one always decides to go to the other dining room where the meals are just okay. If they just went to the other dining room we are sure the meals would be much better.

We chose Wesley Enhanced Living because it was referred to dad by some of his former classmates who had good experiences here. It is a light and airy atmosphere, everyone seems very happy and upbeat. They have different levels of care, independent and assisted living. His apartment size is perfect for him and what he needs. The facility does accept medicaid as well. I would absolutely recommend to others looking.

The staff was very friendly, helpful and accommodating. The community was clean and neat and they did a good job taking care of my loved one.

We chose Wesley Enhanced Living because of the value of the money as well as the convenient location. The staff were so friendly on the tour and that has carried through to this day. The apartment sizes are very good. I think they really pay close attention to the residents and their needs. I would recommend to others looking.

We chose Wesley Enhanced Living because my sister really liked the director, he gave us a lot of good information and really explained the process thoroughly. I have only been in the facility a couple of times myself but the administrative have been very good with keeping in contact with my sister and were very accommodating through the process of getting her in here.

Great place for my parents

I would tell others to definitely take a tour. I was looking forward to my loved one living here. Everyone was very friendly, including anyone we saw in the community. Patrick and his team made things so easy to bring my loved one into assisted living.

The community answers any questions via email very quickly. They are also quick to address any issue that there may be in person. The staff is friendly and very nice. I would recommend this community to others.

Our experience is en-light of covid - We think they are doing a terrific job keeping the community clean. They renovated the mean lobby and a few other small areas and it really has made a difference. It feels almost hotel like and it is fabulous. The meals at first when our loved one moved in were fabulous, but once they had to lock down the meals were awful. However, they are allowed to eat in the dining room again and the meals are getting much better. They are doing minimal activities which we are very thankful for. They are taking the residents on bus rides, and for the holidays they are giving them little gift bags.

We do a weekly zoom call with our loved one and the staff members that helps her set that up is wonderful. As far as we can tell since we aren't able to go in and see our loved one, she seems to be receiving okay care. We did have a little issue when it came to communication. She is on a number of medication and they do a care conference every 50 days, and we asked for an explanation of all the medication she was on. It took us awhile for them to finally send back a list explaining everything but that has now been resolved. We also have noticed that when our loved one falls whether it is minor or major they call us right away every single time. They also send out weekly emails to the families regarding all updates with covid whether that covers outbreaks in the community, if it was a resident or staff members. They also are keeping us informed with the first round of vaccine schedules.