Viva Senior Living

Layout a bit confusing,heavy traffic flow on Stenton Ave and inside with hsekping/food carts. Clean-staff speaks with residents thru out travels**

Very Sweet! I liked the "small" feeling of home atmosphere. The Director was so nice and helpful.

Started at $2,500 for private. Unfortunately, will not work with our budget.

Very impressive! The rooms seem a little bit bigger than most and the whole feel of the place is warmer and friendlier. The location is great too.

beautiful and clean...not sure it's a fit for Mom

I visited this locale and found it to be very impressive. However I am still undecided but when the time comes it is a place i would consider closely.

rooms very nice; Mom not impressed with place

Very nice place but not what Dad needs If Mom was alone this might fit her needs but Dad is still in great shape and needs a little more independence then they provide

Not yet ready to make a move but this is high on our list

Good price for services. Facility was single hallway, which i thought was a little dark and confining. Rooms were huge.

All of the working class staff care about their jobs and genuinely care about my mother. I do not believe that the executive director has much of an education though she lied to me a couple of times- but luckily I do not have to deal with them much. They just hired a brand new RN and she seems quite nice and the caregiver I have going in has had all good things to say so far. We are overall pleased with expeinrece so far.

You need to be cognitive of where your loved one is in terms of memory care. One of our biggest issues was my loved one was bored. They had lots of activities, but nothing he was interested in. So he mostly sat around watching TV. The people were very nice, caring, and very upbeat w him; I know they tried. But, again, our biggest issue circled around him feeling bored - which resulted in him calling home a lot.

This community has some positives as it is not too big. All the staff seem very nice and my sister is able to get around but needs a walker. She is able to manage but a lot of the other residents need more care. Depending on what you loved one needs this may or may not be the right place. This is a nice looking facility and the staff are friendly they just need more staff. They also need better management.

The community is very open, friendly, and welcoming it is not depressing in the least. It is very clean but just with the time we are in with covid some of our expectation's are not being met and sometimes they have trouble keeping up communication with families.

They seem friendly and helpful during sign-up. Then when you call to check on your loved one or ask questions; they end up screen the call. Then I have to leave a message and the community doesn't call me back. I have even called the management and asked if I am calling too much. Since I can't get answers to my questions. They were supposed to send me login information about what your loved one was participating in on a website. This login information took almost 4 months to get to me. The community is offering theme weeks to keep the residents entertained.

They are one of the most affordable in the area. As long as your loved one doesn't have any behavioral problems with memory care, then I would recommend your loved one to go there. The room was shared and small.

my uncle was only there for 10 days before he fell and broke a hip and got a subdural hematoma he then went into Nursing home The entire cost for this move was exponential Wish we had moved him into nursing facility from the beginning

Overall, a good and safe place for my mother. She is in the Memory Care unit. We do have an issue with the meals not being diabetic-friendly, are pretty high in carbs, with no good selections for diabetics. Mom cannot choose to avoid the high carbs, just eats what she is given. So we had problems with soaring blood sugars, requiring hospitalization. There were some other minor issues which caused concern, but they were resolved immediately when I brought them up. The staff is very attentive, patient and caring. The activities are varied and interesting. Last winter there was a case of the flu, and the staff cleaned constantly and managed to prevent anyone else from being infected. All areas are very clean and decorated pleasantly. My mother is as happy and content as she can possibly be, given the ravages of dementia on her functionality.

Our parents moved to The Birches two years ago when they were too ill to move home on their own. The director was caring and helped us through Mom's passing two months later. Dad moved from a one bedroom suite to a Deluxe suite and both suites have a kitchenette which is a big plus. Not all personal care facilities offer this setting. The kitchenette makes it feel like an apartment not just a room. The staff at The Birches felt like family and friends from the start! Senior Physical Therapy Services on site was wonderful and helped Dad rehabilitate. Having a hair salon on site, and transport to Grand View Hospital are all big pluses . We felt the need to use CBD Oil to aid Dad with sleep issues and the administration at The Birches were progressive enough to research and approve CBD oil use! Our family is so appreciative for their good care !! [Name removed]

We took a tour at The Terrace at Chestnut Hill and really liked it. If it had been located more centrally between my siblings and me, we may have chose this place for my loved one. The people were great, and I liked that they seemed to have reasonable price and payment options available.