Viva Senior Living

One of many tours, I can say take your time and do research before finding what works best for your loved ones.

The every day staff is really good, my wife has raved about that. As far as medical care, follow up appointments and things like that, it is taking a little bit of a hit there. There are so many people that wait times are a lot longer than we would like. Overall we have been pleased and would recommend Commonwealth to others looking.

I would let others know that they do not have a dietician - so it is the families responsibility to support any dietary needs beyond the basics.

I would tell others that my loved one is happy and well cared-for. Communication when there are concerns has been a positive experience for the most part. The staff is caring and positive when interacting with residents.

Residents' apartments are larger than in other assisted living places in the area. They are able to prepare themselves meals in their apartments when they prefer. The staff is helpful and kind. While there are many activities offered, few appeal to my father, who is younger than most other residents and able to be more active.

We liked the feeling of the community and the staff were wonderful. It was a little out of our price range, and we weren't crazy about the rooms available.

I didn't see any residents or staff come in to welcome my loved one into the community after the first day. I feel this might have contributed to my loved one not enjoying the community. I feel that it might be beneficial for the community to have a welcome committee for the first week to make the adjustment easier on the new residents. The staff and residents were very friendly when meeting them. The food was really good.

Don't take anything unless you don't mind if it gets lost. Things tend to disappear. They don't have enough staff. I don't think the activities are that great. They say they take the residents to participate, but very rarely do I see my loved one participating. I think that ties back to understaffing. I think it's overpriced. You pay because it's pretty, but they don't do a whole lot for the money. It's not a terrible place. It's probably better than a lot of them. It's just overpriced.

Our families experience has been pretty good so far with The Birches, what really stood out to us initially was the friendliness of the staff. When we ask our loved one about the meals she can't really remember but from what we have seem the meals and dining service seems to be just fine. They do have a lot of different activities for the residents, and we really like that our loved one has a little kitchenette in her apartment. Based on our experience we would recommend this community to other families.

Our family had an in person tour and it was a good tour experience but the apartment we wanted for our loved one did not have a kitchenette in them

Anyone in a similar situation looking for assisted living, Park Terrace should be on your short list. We looked at a few places and I think we did the best we could when choosing this community. They do have some deficiencies, but they are mostly quite good. Every place will have some failings. Overall I would still recommend others to add Park Terrace to their short list of communities.

The staff is very good to the people who live there. The facility is clean. They are constantly doing activities - bingo, pedal bikes outside, they had horse wagon rides one day. They load them up in the bus and take them around town for a ride. They have movie days. They celebrate the holidays. They're constantly doing something. Overall I think it's a good choice.

My mother seems to like The Birches.

They need to have someone there at night time to answer the phones, there is no way to get in touch with anybody with any questions or concerns we may have after 5PM.

The staff really care about our mother, they really have that genuine care. They are very good about communicating to us and supporting different care plans. We really have nothing bad to say about The Birches community. She is rally enjoying the meals and dining service, and is loving all the different activities that are offered throughout the week. She is really able to expand her friend circle and be around people with the same similarities.

I really don't have any complaints, they are very attentive to her, it is clean, and the location is great. I do think they are short staffed though and there is not much going on activities wise in the memory care side. I think they could use improvement on that so residents are not just sitting or wandering around. Other than that I think it is a great facility and they do the best they can. I would recommend Traditions of Lansdale to others looking.

Commonwealth Senior Living is very clean, we always saw house keeping cleaning and picking up after our loved one. The care services that came from the aids and the new director were amazing. They were always so nice, kind and caring to our loved one and family. The new director is really starting to get the activities going again, and she really encouraged our loved one to get out and be social. Where some things fell short was the head nurse and certain services. We expected certain services to happen that were important to us, and they did not. So we were not very impressed with that. Also the head nurse just had a really hard time keeping up communication with us, it was always difficult to set up meetings and get the nurse involved.

I had a good tour with Franklin Manor. All of my tours with the facilities I looked at were similar, it just came down to the location for us.

I am very satisfied with this community. My mother is very content and has adapted really well. She seems to enjoy it here for sure. There are some days that they do not have activities but 5 out of the 7 days they have it. They are short staff due to covid.