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Turnaround Solutions has 43 locations that offer independent living, assisted living, and memory care lifestyle options, including a Best of Senior Living Award winner, with 1,169 reviews and an average review rating of 4.3 out of 5. As a subsidiary of Turnaround Solutions, Arrow Senior Living brings unique expertise to caring for your loved one. Social interaction is among the top priorities for Turnaround Solutions, whether it’s live entertainment, groups outings, or vehicles available to get them where they want to go around town. Plus, the communities offer pet-friendly senior apartments and pet care options for four-legged family members.

8.7

Review Score

1,169 reviews
43 communities
2 senior living award communities
Starting from $X,XXX/mo

Turnaround Solutions community listings

Showing 43 communities
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Hudson Grande Senior Living

5400 Darrow Road, Hudson, OH 44236

Starting at$X,XXX+ monthly
18
18 Photos available
9.5
Review Score
41 reviews
Provides: Assisted Living, Memory Care

Caring for Hudson area seniors since 2013, Hudson Grande Senior Living, formerly known as The Gables of Hudson, is locally owned and professionally managed by Arrow Senior Living.Before Hudson Grande Senior Living opened, locals knew the location as Lil Joe’s Pub and Waters Banquet and Event...

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The Boulevard of St. Charles Senior Living

3330 Ehlmann Rd, Saint Charles, MO 63301

Starting at$X,XXX+ monthly
12
12 Photos available
9.6
Review Score
58 reviews

My mother was in the Boulevard of St Charles for a little over a year from the spring of [date removed] to the summer of [date removed], I visited her almost every evening. She was initially in the Memory...

Provides: Assisted Living, Memory Care, Independent Living

The Boulevard Senior Living of St. Charles has been serving the seniors of St. Charles since September of 2017. Located in between interstate 70W and 370W, The Boulevard is minutes from restaurants, malls, grocery stores, and The Streets of St. Charles.The Boulevard offers a full continuum of...

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Vitalia Senior Residences of Strongsville

21452 Royalton Road, Strongsville, OH 44149

Starting at$X,XXX+ monthly
12
12 Photos available
9.3
Review Score
14 reviews

My mom loves to the size of her one bedroom apt. The staff work hard to get to know my mom and always use her name when greeting. The food is delicious and I have eaten with my mom several times. There are...

Provides: Assisted Living, Memory Care, Independent Living

Castlewood Senior Living

1538 N Old Castle Rd, Nixa, MO 65714

Starting at$X,XXX+ monthly
15
15 Photos available
9.3
Review Score
22 reviews
Provides: Assisted Living, Memory Care, Independent Living

Castlewood is located in beautiful Nixa Missouri. With a quiet country setting we provide all of the comforts of home, with a convenient location. Just a 30-minute drive will send you back in time right in the heart of Branson Mo. Enjoy all of the attractions it has to offer including shopping,...

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The Township Senior Living

4150 W Republic Rd, Battlefield, MO 65619

Starting at$X,XXX+ monthly
12
12 Photos available
9.3
Review Score
20 reviews

Township Assisted Living took great care of our brother. They provided caring, compassionate care for Rick and we will be eternally grateful. We would highly recommend them to other families in a similar...

Provides: Assisted Living, Memory Care, Independent Living

The Burlington Creek Senior Living

6311 N Cosby Ave, Kansas City, MO 64151

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
9.3
Review Score
42 reviews

They were fantastic. It is well-suited for the age of the majority of residents. Our apartment was a one bedroom and too small for us. The meals were great, but the Activities seemed geared to assisted...

Provides: Assisted Living, Memory Care

Vitalia Senior Residences of Stow

4291 Allen Rd, Stow, OH 44224

Starting at$X,XXX+ monthly
13
13 Photos available
9.2
Review Score
25 reviews

What I like the most about Vitalia Senior Residences is the friendly staff and the fellow inmates. I would certainly recommend this community to other families based on the experience.

Provides: Assisted Living, Memory Care, Independent Living

Vitalia Senior Residences at Stow is Summit County's premier continuum of care community featuring Independent, Assisted Living, Memory Care, and Villas. At Vitalia at Stow, we understand that no matter the person's age, an active and engage lifestyle is critical for health and well-being. That...

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Trevi Vibrant Senior Living

11230 Trevi Village Boulevard, Charlotte, NC 28262

Starting at$X,XXX+ monthly
6
6 Photos available
9.2
Review Score
5 reviews

We love it!!! The facility is beautiful and the staff are fantastic! The residents are also very welcoming and friendly. They provide 3 meals a day and the food is delicious! If you send anyone here for a...

Provides: Independent Living

Trevi Vibrant Senior Living is a brand new, all-inclusive independent living community located in Northeast Charlotte. Amenities include exercise and fitness facilities, a Pickleball court, library, and beautiful chapel. Flowing from the amenity spaces are two outdoor courtyards that provide...

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Vitalia Active Adult Community North Olmsted

29801 Lorain Rd, North Olmsted, OH 44070

Starting at$X,XXX+ monthly
2
2 Photos available
9.2
Review Score
13 reviews

I really love the cleanliness and the friendliness of the servers. The staff could be a little more efficient and they could have longer hours for the front desk. Other than that it's pretty much a perfect...

Provides: Assisted Living, Memory Care, Independent Living

The Princeton Senior Living

1701 SE Oldham Pkwy, Lee's Summit, MO 64081

Starting at$X,XXX+ monthly
14
14 Photos available
9.2
Review Score
34 reviews

Care staff wonderful, administrative personnel are not as communicative as they should be. Beautiful facility. I would recommend.

Provides: Assisted Living, Memory Care, Independent Living

The Princeton Senior Living is Lee’s Summit’s premier senior living community. Spend your days enjoying great company and staying active – instead of doing household chores. Try brand new things, enjoy your favorite hobbies, and welcome friends and neighbors excited to share your passion for...

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The Parkway Senior Living

550 NE Napoleon Dr, Blue Springs, MO 64014

Starting at$X,XXX+ monthly
15
15 Photos available
9.1
Review Score
64 reviews

The food is often cold. The staff at memory care genuinely care about the residents. The room size is adequate and in Memory Care, I don't think amenities is the right word. But for [name removed] dollars a...

Provides: Assisted Living, Memory Care, Independent Living

Opened in 2015 - The Parkway Senior Living Community is the first continuing care community in the Blue Springs, Missouri area. The Parkway is designed for the convenience and satisfaction of residents. All services and amenities are provided with attentiveness and professionalism to ensure...

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Vitalia Active Adult Community at Solon

6050 Kruse Dr, Solon, OH 44139

Starting at$X,XXX+ monthly
22
22 Photos available
9.0
Review Score
16 reviews

Vitalia has relieved me of all of life's problems which one should not have to worry about after a certain age Cooking,cleaning, yard work, house repairs,etc. It is a beautiful facility,well cared for, lots...

Provides: Assisted Living, Memory Care, Independent Living

VITALIA® Active Adult Community in Solon, Ohio focuses on dignity, respect, and quality of life. We strive to be a place that seniors can call their home for life. Our apartments were crafted and meticulously designed with seniors in mind. Whether a resident of our independent living, assisted...

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The Madison Senior Living

14001 Madison Ave., Kansas City, MO 64145

Starting at$X,XXX+ monthly
9
9 Photos available
8.9
Review Score
26 reviews
Provides: Assisted Living, Memory Care, Independent Living

Find the place where you truly belong with people who welcome you like family.The Madison is an exciting community filled with people who know how to live it up. To-do lists consist of seeing shows and socializing – not fixing the plumbing or mopping the floors. You get to spend your days trying...

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The Plaza at Wildwood Senior Living

251 Plaza Dr, Wildwood, MO 63040

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
8.8
Review Score
35 reviews

I am disappointed in the price increase after the recent take over. No increase in services provided and less communication to families. Many key staff members have left.

Provides: Assisted Living, Memory Care

Imagine having everything you need within feet of your front door. Nestled in Wildwood, Missouri, Anthology of Wildwood is surrounded by park-like splendor with easy access to the city’s best shopping options. Leading health care providers, including Mercy Hospital St. Louis and Missouri Baptist...

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Rock Creek Senior Living

3602 NW 5th Street, Ankeny, IA 50023

Starting at$X,XXX+ monthly
13
13 Photos available
8.8
Review Score
28 reviews

The list of activities looks good but we haven't went to any and mom's doesn't want to go. So can't really rate it except that there is a lot going on.Value for cost is good, although not familiar with other...

Provides: Assisted Living, Memory Care

Journey Senior Living of Ankeny is an Assisted Living and Memory Care community serving Ankeny, Iowa and surrounding communities. We provide the ideal solution for seniors who value their independence but may require some assistance with activities of daily living.Opened November 2016. Journey...

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The Kentridge Senior Living

5241 Sunnybrook Road, Kent, OH 44240

Starting at$X,XXX+ monthly
11
11 Photos available
8.8
Review Score
25 reviews

Honestly, I can answer pretty quickly. I would rate a 5 for all of those. My father has only been there for a couple of months. But, so far everything has exceeded expectations. We would absolutely recommend...

Provides: Assisted Living, Memory Care

As author Mary Pipher says, "We believe the search for the right place is the search for the right people." Since 2005, KentRidge Senior Living has built a reputation for superior service and care for residents and their families that has made us into the premier choice for assisted living in...

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CedarStone Senior Living

4715 Algonquin Dr, Cedar Falls, IA 50613

Starting at$X,XXX+ monthly
12
12 Photos available
8.8
Review Score
11 reviews

Mom is so comfortable in her apartment. She is very relaxed there and has been sleeping well at night. She was hesitant to leave her friends and move two hrs away, but is making new friends all the time. ...

Provides: Assisted Living, Memory Care

Offering Assisted Living and Memory Care, CedarStone Senior Living, immerses residents in breathtaking beauty, uncompromising quality and complete comfort. It’s a change we think you’ll find refreshingly unexpected.

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Vitalia Active Adult Community at Mentor

8180 Mentor Hills Dr, Mentor, OH 44060

Starting at$X,XXX+ monthly
1
1 Photos available
8.6
Review Score
5 reviews

Food is excellent, support staff is helpful and friendly, medical staff is timely, responsive and competent, activities/entertainment are wonderful, but overall staff turnover and their attention to detail...

Provides: Assisted Living, Memory Care, Independent Living

The Boulevard Senior Living of St. Peters

500 Bluffstone Circle, St. Peters, MO 63304

Starting at$X,XXX+ monthly
15
15 Photos available
8.5
Review Score
7 reviews

It is a beautiful facility. Everything is brand new, and the staff is friendly. Their rooms look clean and the food looks good.

Provides: Assisted Living, Memory Care, Independent Living

Welcome to The Boulevard Senior Living of St. Peters, now open in St. Peters, MO! Featuring senior independent living, assisted living and memory care with a classic, homey, and senior-friendly design. Amazing things happen when worries consist of which events to attend or what to order for...

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The Fremont Senior Living

1520 E Bates, Springfield, MO 65804

Starting at$X,XXX+ monthly
8
8 Photos available
8.5
Review Score
52 reviews

The caregivers provided excellent care for my dad and were genuinely concerned about his well-being. The food was delicious and the ability to order from a menu was a plus for my dad. The environment was...

Provides: Assisted Living, Memory Care, Independent Living

The Fremont Senior Living is a Continuum of Care community offering Independent Apartments and Patio Homes, Assisted Living Level Two Suites, and a Memory Care Cottage. The Fremont is a locally owned and operated community that has been providing the highest level of customer service and care to...

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The Summit at Chenal Valley

16100 Chenal Valley Dr, Little Rock, AR 72223

Starting at$X,XXX+ monthly
3
3 Photos available
8.5
Review Score
7 reviews

We chose The Summit at Chenal Valley because it was the newest of the facilities. Assisted living opened two weeks before my parents moved in. It is a good facility but you have to stay on management to...

Provides: Assisted Living, Memory Care, Independent Living

Experience a carefree lifestyle in our classic, homey design, tailored to meet the needs and preferences of active seniors. Embrace worry-free days, filled with engaging events, delightful meals, and a strong sense of belonging. Our top-quality services and comprehensive amenities ensure your...

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Vitalia Rockside

6100 Lombardo Center, Seven Hills, OH 44131

Starting at$X,XXX+ monthly
10
10 Photos available
8.5
Review Score
21 reviews

From first walking into Vitalia we were pleasantly impressed by the look of the facility. Beautifully decorated and very clean!! The staff was very polite and knowledgeable! My sister has been living...

Provides: Assisted Living, Memory Care, Independent Living

Vitalia Senior Residences at Rockside is an Independent Living, Assisted Living and Memory Care community in Seven Hills, Ohio. A life of leisure is what awaits you at VITALIA Active Adult Community® at Rockside. We have villas and apartments available that will meet the needs of whatever your...

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Vitalia Senior Residences Westlake

26695 Center Ridge Rd, Westlake, OH 44145

Starting at$X,XXX+ monthly
11
11 Photos available
8.5
Review Score
22 reviews

It gets more pricey by the amount of "issues" the resident has. Memory care at Vitalia doesn't have nursing care per se...at least I don't believe so. My dad's room has a bathroom and a closet. You have to...

Provides: Assisted Living, Memory Care

Vitalia Senior Residences at Westlake is an Assisted Living and Memory Care community in Westlake, Ohio that also offers the option to move in independently. We have an age in place model and take pride in supporting our residents while also encouraging their independence. Life at Vitalia...

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Wildwood Senior Living

3002 S John Duffy Dr, Joplin, MO 64804

Starting at$X,XXX+ monthly
12
12 Photos available
8.4
Review Score
21 reviews

Our experience thus far would indicate they've had some issues with staffing, leaving them short handed at times but overall care has been good. My folks are 95 and 94 years of age so activities are not...

Provides: Assisted Living, Memory Care, Independent Living

We do the work so that you can live the life you’ve always wanted.The Wildwood offers services and amenities that make life open and full of opportunity for residents. We bring events to residents. We take care of tidying up. We work with residents and families to make a health plan. We do the...

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Carriage Court - Hilliard

3570 Heritage Club Dr, Hilliard, OH 43026

Starting at$X,XXX+ monthly
13
13 Photos available
8.4
Review Score
76 reviews

The people taking care of mom are great she has become very attached to most of them. The top of the staff with the exception of the lady that showed me everything and got us in are a joke. They call home...

Provides: Assisted Living, Memory Care

Carriage Court of Hilliard is the Premier Assisted Living and Memory Care in Hilliard. Our community offers just the right amount of stimulation, engagement and care needed to thrive and maintain the highest quality of life.Built in 1999 and renovated in 2018, Carriage Court of Hilliard offers a...

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Viewing 1-25 out of 43 communities

Reviews
for Turnaround Solutions

8.7
Review Score
1,038 reviews

Review Score

1,038 reviews
8.7

Out of 10


5 star

55%

4 star

31%

3 star

9%

2 star

4%

1 star

4%

A Place for Mom has scored Turnaround Solutions with 8.7 out of 10 using our proprietary review score based on 333 reviews in the last 2 years. Over all time, Turnaround Solutions has 1,038 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
569
318
85
33
33
Date Submitted
90
195
333
Reviewer
116
674
237
4
Care Received
340
399
298
1001-1020 of 1038 reviews
Sort by

2.0
Anonymous - Family/Friend
Memory Care
November 26, 2015

My mother has been at this facility for 3 years. Promised services have not been fulfilled. We battle daily to assure she gets quality care. We pickup her room and sanitize her bathroom daily. If we don't it won't be done. We purchase basic need products which were supposed to be provided. Food quality is poor. We were told they had a professional chef which proved to be false. My mother has been served foods that she is allergic to on numerous occasions. Thankfully she hasn't had any serious reactions. As a general rule the staff are kind and work hard. However, there are those whose attitudes are challenging and unkind. The price of 6k+ per month should provide exceptional care. It doesn't.

Cleanliness

1

Friendliness

2

Care Services

2

Activities

1

Value for Cost

1


2.0
Anonymous - Family/Friend
Memory Care
April 22, 2015
Verified Review
University Living, Ann Arbor

Too many problems for my parents at University Living to list, including incorrect administration of meds. The for-profit, distant corporate office model is generally not a good one for this kind of operation. Certainly true in this case.

Cleanliness

4

Friendliness

4

Care Services

2.5

Activities

3

Value for Cost

2


2.0
MC - Resident/client
Independent Living
September 15, 2014
Verified Review
I am not satisfied with Montvale Esta...

I am not satisfied with Montvale Estates. In fact, I'm moving to a less expensive place on the 24th of this month. The laundry room is not cared for, and there's no AC in there. The fans haven't been cleaned in forever. The residents have to clean everything, including AC filters. The food had gone down in quality. There are too many chiefs and not enough Indians here.. I would not recommend this place to anyone.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
September 10, 2014
My Mother is there and she has bed bu...

My Mother is there and she has bed bug now for the 2St time. She also has had [removed] and other thing taken.

Cleanliness

2

Friendliness

2

Care Services

1

Activities

3

Value for Cost

2.5


1.5
Anonymous - Family/Friend
Memory Care
August 8, 2018
Not what we expected

Nice facility but they are having a hard time keeping employees so very hard to get questions answered once you move in. Also the independent living side only has transportation 3 days a week so don’t depend on them to take your love ones to doctor appointments.

Cleanliness

5

Friendliness

1.5

Care Services

2

Activities

1.5

Value for Cost

1.5


1.0
Hope V - Family/Friend
Assisted Living
November 5, 2024
Would not recommend

The care that we received here was ok at first, and as the months wore on it became worsened. We paid additional fees for additional support and assistance that were not provided, or were provided very half heartedly. Through many specific, documented interactions, and promises made and broken, we lost faith with CedarStone and found different care. Outside of care, there were times over the winter where there was not sufficient heat to support the residents. Supplemental heat was provided, but this was a concern for us going into the upcoming cold season, as a rather new facility would hopefully not have these ongoing issues.

Cleanliness

4

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

3

Staff

2

Value for Cost

1


1.0
Anonymous - Family/Friend
Independent Living
October 25, 2024
Verified Review
Review for The Gardens at Arkanshire Senior Living

I would think twice before sending anyone there . They have many issues that need to be addressed !!!

Cleanliness

1

Friendliness

2

Meals & Dining

1

Care Services

2

Activities

2

Staff

2

Value for Cost

2


1.0
Romney R - Family/Friend
Assisted Living
October 11, 2024
Verified Review
False advertising

This facility I can say unfortunately that honestly has no qualities. I regret ever placing my father there. To be frank, I would not place my dog at this facility. Sorry, but it is the truth. They sell you one thing but that is not AT ALL what you get. If they were sitting in front of me right now, I would say the same thing.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Mindi G - Family/Friend
Assisted Living
October 10, 2024
Verified Review
Rock Creek Review

I believe the top level staff has changed. That would be the only reason I'd think it may now be a viable place for anyone to reside.

Cleanliness

1

Friendliness

4

Meals & Dining

3

Care Services

1

Activities

5

Staff

1

Value for Cost

1


1.0
Carol West
Memory Care
October 3, 2024
We had to leave the Fremont. It wasn’t a good fit for Dad.

Dad was not a good fit for Fremont. We had to leave. We had no choice but to move him to another facility. He became angry and confused and was not happy with anything at Fremont. I on the other hand loved [name removed] was very nice and helpful during this difficult process. He returned calls and gathered information until everything was finalized.


1.0
Anonymous - Family/Friend
Independent Living
September 4, 2024
Verified Review
Our families experience at Wildwood We would not recommend it to your loved one

I no longer live there made a joke to a worker and got evicted. I wasn't being rude or anything. That place is a joke. There is room for improvements and a much need the manager for one was very rude

Cleanliness

3

Friendliness

2

Meals & Dining

1

Care Services

2

Activities

2

Staff

2

Value for Cost

1


1.0
Andrea - Family/Friend
Assisted Living
August 23, 2024
Please Look Elsewhere For Your Loved One

If you are scrolling reviews and considering The Wellington Assisted Living Facility in Liberty, Missouri- I implore you to please reconsider this facility for your loved one. Our family regretfully chose The Wellington in [date removed] for my grandmother and we will unfortunately live with that regret for the rest of our lives. When you tour with them, the facility is beautiful and the management will give you beautiful smiles and tell you all the right things. Please do not be fooled. Believe the negative reviews! My grandmother was given poor overnight care- often having to wait 60-90 minutes after using her call button. They were terrible at communication with our hospice team (and our hospice team was often left speechless). Medication errors were abundant and management was notified regularly but failed to change. We were able to finally move her out and I can promise you there are much better facilities in town who care about your loved ones!

Cleanliness

2

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Hayley W - Family/Friend
Assisted Living
August 7, 2024
Do not move your loved one here

I will never forgive myself for moving my grandma into The Wellington during her final days on earth. There were countless medication errors and omissions made by the staff. It was a regular occurrence that my grandma would ask what medications she was being given and the med tech would say "I don't know". My grandma was always made to feel like she was being punished for asking questions (and it turns out, she was. Every time she asked a question, her bill went up). When my grandma was prescribed new medications, those changes weren’t made by the staff for days and sometimes they wouldn’t make the change at all until we followed up with them multiple times. At night, the response times ranged from 30 minutes to 90 minutes. My grandma felt trapped, abandoned, and ignored as she was wheelchair bound and relied on the assistance of the aides. The majority of the people working at night are from a temp agency. They were not kind and were not well-trained. Believe the negative reviews!

Cleanliness

2

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
July 25, 2024
Verified Review
I'd not recommend UL to anyone .

The facility has several women who kept the place clean, but the smell of urine in the carpeting in the corridors never goes away. At first EVERY staff member was saying hello. Then the exec director avoided any overtures for conversation. [name removed] was left to arrange his own transportation to dr appointments when this was a promised service. [name removed] was abandoned outside the dr office after 5 pm on a Friday and it was only thanks to a police patrol who brought him back to UL. No one at UL recognized that he wasn't back in time for dinner. He had lots of clothes, but when taken to hospital the last time, he was wearing hand-me-down sweatshirt and track shorts . Why? Where were HIS clothes? We had high hopes for the food because at initial interview we were introduced to the two chefs . [name removed] was not impressed. [name removed] was the bright light there . Not only did she provide activities, she helped get attention to [name removed] when he needed it. [name removed] is terrific. I would never recommend UL to anyone. Promised the care but unable to deliver .

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

4

Staff

1

Value for Cost

1


1.0
Sue S - Family/Friend
Assisted Living
July 4, 2024
Uncaring facility

Very disappointed in the care at the facility. The response when my mother pushed her emergency button was a half hour. When she was to return to her apt. After a short stay in the hospital Vitalia said she was not allowed back. We had to scramble that day to find another facility. This was a violation of her rights as a resident of Vitalia. They were very uncaring and would never recommend Vitalia in Seven Hills, Ohio.

Cleanliness

1

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

2

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
May 28, 2024
Verified Review
Vitalia Senior Residences Westlake review

I am not at all happy with Vitalia. The service and care is not good the dining room is a disaster. I can never get the director to respond to my emails. I am paying for services I am not receiving and my poor aunt is wet and covered in BM many times bc they do not change her like they should. I would NEVER recommend Vitalia to anyone. I would rate them 1 on a level of 1-10

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Carole - Family/Friend
Memory Care
June 2, 2023
Do not recommend this facility

My mother received very poor care in their memory care unit. She resided there less than one month before passing. Several times when myself or a family member visited, we found her on the floor of her room. I was never called when she fell. The hospital found she had a broken collarbone when she was transferred there before passing.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1


1.0
Sherrie - Family/Friend
Memory Care
March 23, 2023
Verified Review
Not recommended

The day shift at CedarStone did a great job. The evening shift had issues. My loved one was considered a fall risk and on many occasions they placed her walker on the opposite side of the room. This happened on the night she broke her hip. The walker was not available when she used the restroom. I would not recommend CedarStone.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

1

Activities

5

Staff

3

Value for Cost

3


1.0
anonymous - Family/Friend
Assisted Living
January 23, 2023
Verified Review
I would not recommend

. It is nothing like I was told when I met with the sales people. No one ever has the answer to questions. They do not have many activities. You have to wait forever in the dining room. The healthcare workers never seem to want to be bothered and most of them are agency and when you ask a question they answer is always "I don't know I'm agency". The director of wellness is rude and the memory care side is even worse. I would never recommend sending a family member there and I am looking to move them

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Terry - Toured community
Assisted Living
October 19, 2022
Verified Review
My Tour Experience at Vitalia Rockside

The furniture was all metal. This wasn't the right fit. It felt like a jail to me.


Viewing 1001-1020 out of 1038 reviews

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