Turnaround Solutions

We toured during Covid, so it was an outside tour. We were able to look through the window but were not able to go inside. They were very cordial about coming outside, and they walked the grounds with us and sat with us. This was our #2 choice. We would have gone here if it didn't work out at our first choice. I liked the security of the place. The only thing they couldn’t resolve was they would have required my loved one to wear an ankle bracelet with his reputation for hanging around doors and wandering off the grounds. But the person we spoke to is still in contact with me. She calls to see how my loved one is doing. She’s great.

We did both a virtual and a regular tour and this community is wonderful. The sales director is amazing. We just need a place closer to our family.

Overall, it's a nice community. If you're looking for assisted living, it's definitely not the route to go since it's a retirement community. If the residents get hurt in any way, they're on their own. The staff won't touch them. But other than that, it's a pretty nice place. The staff do a good job of engaging with the residents, and encourage them to participate in activities, that type of thing.

We chose Montvale Estates because of the availability at the time and we liked the ground floor exterior, it was walking distance to the other facility. The apartment sizes here were very nice. Overall I would recommend to others looking.

It was a great experience, it was a short stay but everyone was so thoughtful and very patient. The community is very clean, the staff members and residents were just so nice. Our loved one was a picky eater but overall the food was good and it was just a super experience.

Our loved one says the food is good most of the time, and we do know they offer activities for the residents, however our loved one just does not really participate in them. We chose this facility because we knew people who lived there before and the location was convenient for us and our family.

I think it's a very nice, accommodating facility. They had good, supportive rehab staff. The head administrator was really nice. I really liked her. She bent over backwards to help us meet my loved ones needs at the time. We were there for respite care, so they provided a furnished room, and it was very nice. It was much nicer than other facilities I looked at in the area. Their therapies were excellent and lived up to their good reputation. Vitalia contracts with a company called Fox Rehab, and they have therapists that are allocated specifically for Vitalia. That's the main reason we went there. My loved one had some quirky eating preferences at the time, and all she would eat was grilled cheese. I appreciated that at a time when she just wanted to be home but couldn't be, that they made her a grilled cheese every day. There was a patio off her room, and especially because of Covid restrictions, she loved to go out and sit. And then we could visit her on her patio, which was really nice.

We chose Journey Senior Living of Ankeny because when she was in the hospital, they were not allowed to go back home due to health concerns. They were able to take her right away. They also helped us out with a price and really worked with us to make sure they could take her. Once we got in here, the staff members really bent over backwards for us. They are excellent with communication, we get special ones from the memory care wing that keep us informed. One of the things we have come to appreciate is that they are not a large facility and I think she is getting more personal care here. I would recommend to others looking.

I would tell others to check this community out. This is a good community that is organized. I wish the communication about the pandemic within the community could be better with families..

I feel the community is safe and they are doing a great job during the pandemic. The staff is very friendly and caring. I would recommend this community to others. The community has a homey feel to it.

In budget, very independent but also lots of saftey features and has many care options. Super helpful staff, great location. Mostly everything included. Had a great feel and all amenities that grandma asked for.

Your feel is confident that your loved one is doing well. Their communication is very good with the family, I would definitely recommend this community to others.

From our understanding our loved one at the community seems to be enjoying the meals. Our loved one also says they offer a nice variety of activities for the residents to participate in.

We chose Mallard Point because when he was there he did not really need any extra care, he was pretty independent. The location of the facility is excellent and the staff that we interacted with on the tour were top of the line, especially the head of sales. He had a 1 bedroom studio apartment and it was perfect for what he needed, especially for what we paid. I just think all around it is a super facility and would recommend to others looking.

We chose The Boulevard of St. Charles because of the availability, we had urgent need and they were able to get her in quickly. The room sizes here are very good, they have 2 sizes to choose from, a studio and a 1 bedroom. The staff members here have been wonderful especially with what has been going on. I would absolutely recommend.

The community is really good, and the care services would be a five plus. Especially during this pandemic they have really gone above and beyond to make sure the residents still stay active. We would absolutely recommend this community to others.

I would tell others to give this community a shot for their loved one's. The friendliness of the community was wonderful. The community was supportive of the transition of my loved one's passing. I feel they went out of their way for the family.

I would highly recommend this community for your loved one. The community is very receptive. They were always available to answer any of my questions. The room was beautiful for my loved one. The food was good.

With COVID the activities are a little difficult, however they are taking our loved one out on little outings, they are doing the best they can. At this community you can order food off of a menu throughout the entire day from 7AM to 7PM. This is a newer facility, so it is very very clean. Our loved has some trouble falling and their is staff member there all the time to help if he needs it. The communication is great and our loved one is being well taken care of.

The Kent Ridge is extremely friendly. You will have to go with this community's pharmaceutical group. I wish we could've kept my mom's pharmacy without a financial cost. The activities were amazing and even assisted with advanced memory care residents, in getting them involved. The chef would come to me and see what my mom would eat, and brought it directly to my mom. If it wasn't the Chef, it was someone from the kitchen and do the running. The staff would try and help memory care residents in eating food, since it is sometimes hard for them to keep themselves eating. The staff was very cognitive in knowing which memory care residents to sit with each residents for meals. They explained the memory care and why your loved one would say things to you, and not to take it personal.