Trustwell Living

The women who work here are very friendly. They always call to let me know if she needed extra care. The workers always let me know health information.

We moved my mother-in-law into River Run Place a few months ago, and it has been a great experience so far. My mother really likes it here. She is able to feel independent, even when she isn’t as independent as she used to be. The staff is very good here, which is a main reason why she chose this community. When we were first touring, the Admissions director just took her by the hand, called her by name, and just smoozed her and made her feel really comfortable there. The staff as a whole speaks to everyone, encourages everyone, and really makes everyone feel like they’re among friends. I don’t feel that they really do much by way of activities or going places, because the activity committee is run by a group of residents at the community and word of mouth is really the only way an activity gets added to the list. My mother really likes this though. She has gotten involved in things she usually wouldn’t do in part because she’s able to interact with people in her same age group. They also have a free library here and the food is good, always nutritious and complete. Overall, I would recommend River Run place to others because it has been so positive for my mother and such a relief for the rest of the family.

My sister and I were so relieved when we arrived for our tour. Finding a place on an urgent basis for our 97 year old father was stressful but think this will be great for him. The only con is the studio rooms are on the small side but workable. [Removed] was great. So thankful we found it.

I am really very pleased with the care my brother is receiving I am more than confident we made the right choice. He really likes being where he is settled in and quite content.he is doing some of the activities they offer not a lot but he is doing more than where he previously lived.The food is pretty good if he doesn't like it he has the option of sending it back and asking for something else. He is allowed to have food in his room which makes is better so his fridge is stocked with food I bring him. The staff is very friendly and nice here.I would recommend this community

I have no complaints about how things had went for my tour at this community. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought the overall experience was pleasant it was just not the right location for our family in the end decision.

This community is very nice however it was not in the desired area we were looking at. We liked the community a lot it was very clean and well maintained. The staff was very friendly and nice. It seemed to offer a lot of things in the area of activities and amenities.

I toured this community for my mom. We liked the staff and the menu. The community did not feel like it offerer a nice atmosphere. They offered activities. We would suggest a tour for other families.

This community was nice however we didn't think it was going to be a good fit for my mom. The community is on the smaller size and there didn't seem to be as many activities than others we had toured. We were also thinking more down the road and thinking if mom needed more care than it would be better for us to move her to a continuing care community versus just a assisted living community.

Both of my parents have recently made the move into this community and so far things are going well for them both. They are getting settled in and adapting into there new living environment that has been the perfect fit for them so far. The staff have been helpful to there needs and I like that the nurses are on top of things when it comes to there health. Overall it has been a pleasant experience and we have been pleased with how things have gone so far.

We just got there and they are working with us , the family, and there are no real problems. Because of the hurricane they evacuated the residents and my uncle has been home for 2 weeks. He has been wondering when he can return to the community. He was doing good as expected while at the community. They were helped with medication, drove him to doctor appointments, and they work well with his Physical Therapist. It is great for me so I can meet him at his appointments. The staff have been keeping up with me and they are kind, caring, and calm. It is small enough to get to know the family. So far things have been okay. He likes the meals and he goes and gets it from the dining room.

We really liked Cherryvale Place community. It is a very nice facility. The staff members were very friendly and welcoming. It had a good feel to the atmosphere. All of our family members could not agree at the time of where was the best place for our loved one, but this community was top on my list.

Dad seems to be slowly adjusting to the Highlander Place. It has been hard losing his independence and the way he was accustom to living his life. Right now we are working with the community and trying to get some clarity on their point system and how they charge based on the services they actually provide. The staff does their best to assist him when he needs their help. He seems to like the meals that they serve. They provide transportation for the residents for weekly shopping trips and dad has started to join them on their outtings. They have some nice walking and sitting areas for the residents to get outside and enjoy the fresh air. I would recommend others to take a look at this community.

This is a pretty nice community, and we had a nice tour of it. Everyone was friendly to my family, and I. The community from what we saw looked nice. The staff we met was kind, and treated us well. They answered our questions. The only issue was that the rooms were not big enough for my parents, and their needs. It was a nice experience, but we did find another community that met our needs better overall.

I had a nice tour of this community, it is a nice facility. Everyone was very kind, and friendly. The community looked very nice, and everything was neat, and tidy. The staff I met was polite, and helpful. It was a good experience, but they did not have any openings at the moment.

So far this community is working out pretty well for my mother in law, and her needs. The only thing she has complained about is the food. The food needs better flavor, and the meat is tough to chew. Other that issue the staff is kind, and helpful when needed. The community looks nice. They do a good job with the cleanliness around facility. She is safe, and in good hands in this community, and I would recommend it.

The community is wonderful. My sister in law has settled in and you would think from a number of friends she has now made and how they treat her she has been there forever. The residents are so friendly and easy to get along with. The staff is good very nice and accommodating.The communication between staff and family is open and very receptive on their part. In fact, we have hospice coming in and the staff works well with them. The community is very clean in fact they have a common kitchen where you can go in and cook a full meal if you like and after you clean up they send a team in to do an extra cleaning. They offer snacks every day in this area which is a nice treat. The food here is horrible there is no taste it is not seasoned well if at all there is definitely room for improvement in this area. The resident goes out on day trips to concerts at local churches or they go out to eat or shopping so they are very active.

So far my grandmother is doing pretty well since her move to this community. We do feel she is safe, and in good hands. The staff is taking good care of her, and her needs. They do a good job with the cleanliness around the facility. They provide good meals, and nice activities for the residents. Everything has worked out well for my grandmother with her move to this facility.

My aunt is doing well with her move to this community.

The community is nice however once you get in there and start walking around you can see that it resembles more of a nursing home than assisted living. It just didn't give the feeling of not being independent and not doing things for yourself.The staff was friendly and informative and the appearance of the community was clean and nice but my mom knew it wasn't the place where she would be happy.

Has a walk in bathtub for resident use.