Trustwell Living

Parkhurst I feel good about this facility. I get frustrated once in a while but who doesn’t because at the end of the day I think it’s great place to live and the care staff take good care of me. I enjoy living here.

I feel very comfortable here. People are easy to work with. The caregivers are nice and polite. Maintenance man has been on top of things for me. Always comes when I need a fixing. The crew has always been on top of things. Very nice place.

The rooms are great. Have your own TV in your room. Everything works. Great dining room and food. The staff is great and very helpful. We are always busy having a great time. Highly recommend coming and taking a look.

I love living here and don't ever want to move. I love the staff , Med aides are excellent. The activity director keeps us busy with the things we enjoy. The chef Is great. He comes out and speaks to us. He cares about what we like or don't like. This is a great place to live.

My Mother-in-Law has been a resident for about 6 months, and has grown to enjoy the staff greatly. Their professionalism and caring attitudes have earned her trust. The multitude of activities helps to make her time there more enjoyable. A big thank you to the entire staff….keep up the good work!

There were issues with the care staff that were never resolved. It was primarily around medicine distribution and establishing a routine around basic care. I admit part of the problem was due to staff shortage, which is understandable. We were especially impressed with how the administration and staff helped us through mom's final days. My sister or I were there around the clock, but they helped us with everything we asked for, and they were so sweet and caring.

It's a nice location, outside of the city. It's a smaller community, with one level, which is a more intimate, friendly, and cozy atmosphere. I felt that, my loved one needed a larger community with more people, and social interaction.

The transition has been handled very well. My mom has made many friends and really enjoys the activities. She also likes the food!

Finding any place with Quality care in this day and age because most places experience short staffing, which effects every category. The staff works very hard and most are honest and reliable. I see compassion and genuine interest in my Mother, especially since my Father recently passed away. For cleanliness I think there could be some improvement, but they do pretty well overall. Friendliness is an important quality in valuing vulnerable seniors when they are frail parents, they were very welcoming and kind to my parents and me. They are short staffed but really make every effort to take care of my Mother, especially since my Father recently passed away. Food has a healthy variety on the menu and tasteful. Activities again, good variety and helpful for social and emotional connections.

It has been good for Mom to have supervision but to also have freedom at the same time.

We have not seen the community ourselves so we cannot comment on the cleanliness, but we do know based on the experience our family has had so far we would recommend Suncrest Place to others.

Our family had an in person tour and we thought it was a very good tour experience and one of our top contender's.

I moved into Park Hurst after living 11 years in my pickup. I knew very little about assisted living facilities. but I find myself impressed by the quality of care and the character of the caregivers. Thank you.

Trustwell Living is having quite a bit of turnover with some staffing which we understand that is like every place right now but we do see the frustration of having train and then re-train new people and having to get to know new people all the time. However the staff members are all really nice. We dealt with [name removed] who is not there anymore in the beginning and she was very helpful and thoroughly explained the process to us which we appreciated. The meals are really good. We love the birthday celebrations they have each month for the residents, we also like the nice holiday parties and dinners they put on. They were very encouraging to the families to come and enjoy the holiday parties and dinner - they sent invites over email and gave the families ample time to respond back. We would recommend this community to other families based on the experience we have had so far.

It's a good place. We like it. I think they're friendly enough and do a pretty good job of keeping with my loved one.

I would recommend Urbana Place to someone looking for an assisted living. I like the staff and my neighbors. The entertainment that comes in is very enjoyable. Overall I'm very satisfied living at Urbana Place.

Mom has been a resident of Mansfield Place for over two years and has expressed her appreciation for the love and care she receives. Especially the personalized kind attention coming from the aids and staff members. She appreciates the efforts coming from Mansfield Place to provide extracurricular activities and treats providing breaks from her daily routine. As her son and guardian, I'm also appreciative of the regular updates and communications received concerning mom's needs and care . Since I live out of the area I depend on these communications enabling me to manage her ongoing care.

My MIL is a resident at Mansfield Place and has been there now a little more than a year. I am so thankful to have found this small community of great caregivers! The ability to trust that she is getting the help, support and companionship that she was not getting when living home alone.

Parkhurst place is ok.

All okay, except the meals could be better.