Trustwell Living

My Mom has been at Kingswood for three months now. It was a very difficult situation with her move, coming from the community where I actually worked to Kingswood. My Mom needed a secure building, which we didn't have, and my first thought was to call [name removed] at Kingswood. She, [name removed], [name removed] and all of the caregivers have been so kind to my Mom. They are right there if I have any questions or if my Mom needs anything. If you are looking for a smaller, homey assisted living where ALL staff jump in to help, you should call Kingswood.

The only reason we did not go with this community is because it cost more money. Outside of this the community was beautiful and great. This was our second choice.

The staff are very friendly and good with my loved one. This is a friendly place with people that are easy to get a long with and it is not to big which makes it easier to be personable. They have activities like bingo, the farmers market and other things that they do with the residents.

Our family had an in person tour and the community was very clean and really a nice place. The size of the apartments were very good, but for some reason we we just felt compelled to go with the other community we were checking out.

I see my loved one participating in activities with this community and staying involved. This is a really nice and homey community. It is a great place for my loved one to be and she is enjoying living here.

My mother resided at Westwood after a hospital stay for a heart attack. They gave her time to rest and get a custom to her new home before starting physical therapy. The staff could not have been better. Their chef made every meal to perfection. It would be hard to make any changes that would improve the facility.

Westwood is a great place for anyone needing an assisted living facility. The staff is very outgoing and they actually seem to care for the people they are caring for and love seeing them happy. The facility is always clean in appearance and decorated for every occasion. They reach out to families with updates on their loved ones needs or just to let you know how they are doing.

Kingsbury Place is very clean, nice people that have experience in what they do, the food is good too! #1

I would recommend this community to others for their loved ones. I have recommend them in the past. The community is small. The staff are quick to respond to your concerns and the communication with the family is good. My loved one was cleaned and well cared for while they were here.

All in all it's fair

So far its been a good experience

What I like the most about Highlander Place are the staff. They're very friendly and very helpful. My mom is in their assisted living area, and she raves about the food there. She cannot wait for the next meal. They have a lot of activities; they're doing things constantly. As a matter of fact, this afternoon there is a concert and a barbecue in the courtyard. She's very actively living there. Her room was all completely redone when she moved in. It has a refrigerator, a microwave, a walk-in shower, and cable TV. They have computers that the people can use, a living room, a dining room, an activity room, a courtyard, and a salon. I'm glad my mom could be happy outside of our home and that she's thriving there so far.

The community is neat and clean and the staff is very friendly and helpful. They have lots of activities for the residents to participate in and the food is good too. I would recommend this community to others based on my experience.

The staff is super friendly, knowledgeable, and attentive. The management is always quick to respond to any questions or concerns. I've not had any issue that has not been resolved within the same day. And I've had very few issues, just minor things. For instance, my loved one's fridge went out in her room, and they had a new fridge brought in within about 6 hours or so. The food is amazing. They have a chef who 's been with them quite a while, about 12 years, and he puts out some amazing quality meals for the residents.

My brother signed on the dotted line because of the cost. But he stays there because of the administrator and the staff. They make sure that he gets the medical care he needs and takes him to his appointments and check in on him everyday to make sure that he gets what he needs. You have to be buzzed in to get into the facility and you have to have a mask and your temperature is taken.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. Unfortunately, we needed a community with memory care.

After our initial tour/visit, it was a relief to feel the homey atmosphere of Kingsbury Place. Dad thanked us for taking him to a nice place the day we moved him in. The staff is friendly and caring, so we never have to worry about that, which is a huge relief. They are people who happily fill in as family and genuinely want the residents to feel at home. They maintain high levels of safety from covid.....also a comfort for families. Communication with nursing staff has been excellent, especially considering the many health needs of our dad. We are so extremely grateful and fortunate for Kingsbury Place to be there for Dad's care.

We had a couple of very good tours at Fairfield Place. We started out with an online tour first. The online experience was different than in person, so I was glad we did it again in person. I got a much better feel for the facility in person. I had a good overall impression of the facility, and I liked the level of activities they offered. Location played a big part in our decision, and Fairfield Place was just farther away than we wanted.

Clean place. Compassionate workers. Beautiful atmosphere.