Trustwell Living

All good so far

I would recommend Cimarron Place to others looking.

River Run Place was a great place. The staff were kind, caring, and helpful and accommodated the needs of my dad with professionalism.

I toured 3 facilities while looking for a place for my Mom. Terrebonne Place was the first I visited, and I found myself comparing the other 2 to it. The others could not compare. From the moment I walked into the door, Terrebonne Place stood out. It is beautiful, has very friendly staff, smells fresh, and most importantly, I saw staff engaged with the residents. At another facility, the staff was playing on their cell phones. The staff are so welcoming! They call mom by name, and it is obvious they truly know her!! She participates in several activities each day and has housekeeping and laundry once a week. The trash is removed from each resident's apartment daily. This is the reason Terrebonne Place smells so fresh and clean when walking through the main entrance. We did have one staff issue. Someone had not put a needed item in mom's Care Plan that was discussed at staffing. After multiple complaints, Nurse [name removed] and [name removed], PR addressed the problem and it was immediately resolved. Apparently, I was complaining to the person who had not addressed the problem in the first place. All good now. We are very pleased with Mom's care at Terrebonne Place. As far as recommending Terrebonne Place to others, I already have!

I am very pleased with Parkhurst. IT is comfortable, I am well cared and staff is great. Pricing in points is rather complicated and needs to be read carefully.

First off let me start out by saying this is an amazing place. The staff really care about the people we have the pleasure of taking care of. Great community atmosphere. And pet friendly. Which is nice.

This is a great community! The environment is always so positive. It’s clean, the food is great, the staff is nice, and reliable. All residents seem happy. Not your general “long term care” setting you would imagine. Very homey, fun, and nice.

Bell Gardens is a friendly welcoming place for people to enjoy living. The staff is amazing and goes above and beyond to help people with their everyday needs. My favorite part is that they serve the residents like they are in a restaurant for each meal.

Bell Gardens is a really nice place to be. Nice people. Nice and relaxed environment. Very caring people. Really nice workers and patients. The place is really clean and well taken care of. Bell gardens is a great place to be.

Caring staff, clean and very respectful. I'm glad I can call this place home for my loved one. Staff is very polite and energetic. My last couple of visits it has truly made my heart happy. This is the place to call home.

Well let's start with the staff. The staff are friendly and caring. Extremely helpful and will bend over backwards to make sure the customers are happy. The dining room serves 3 meals a day. you can also have snacks as well when wanted. The building is clean and well kept. Has a very homey feel to it. There is also a Beauty salon and a bathroom with a Jacuzzi spa the residents can use!(How Cool Is That)! Also there is a sun room that looks out over the court yard. The courtyard is in the middle of the facility but is outside in the open air. This cant be seen from the road. Beautifully cared for Urbana Place is a fantastic choice!

I have toured a few communities in preparation for my great grandmother as she is starting to need more assistance with the day to day. This community was clean and felt more like a home than a facility. The common areas were nice and well kept. The staff was very friendly and helpful. They have a few options in room sizes and styles, but some are limited due to apartment is already occupied. Urbana Place is at the top of our list!

Urbana Place , the first thing I can say is that upon entry to the home the layout and decor had a very homey feel. Everything was clean and the residents were all playing a game. I saw snacks, heard music, and the staff was mingling with everyone. They also had an entertainer there , what a wonderful thing to see while there as well. The rooms are all fresh and look brand new. Several different size rooms to choose from. All in all this was the most home felt place ive visited.

Urbana Place is caring, loving and compassionate to loved ones. The facility is beautiful and the staff are fun, attentive and provide the best care. They provide many activities for the residents. Their private rooms are clean and give a sense of home. Would highly recommend your loved one at the Urbana Place!

Nice place! Clean, friendly staff and the food looked darn good! I like the fireplace to sit by and all the residents seemed happy and friendly! I would recommend Urbana Place to anyone wanting exceptional care for their loved one.

Urbana Place is a nice community that feels like home. It is warm and inviting and the staff really do care about the people who live in it. They have multiple activities to occupy time whether it be musical entertainment, crafts, bingo, or noodle ball. I highly recommend Urbana Place if you have a loved one in looking for assisted living. The care and community speak for itself.

I was pleasantly surprised when I toured this facility. It seemed more like a home than an assisted living facility. The first view of the inside was a very comfortable sitting area where residents can sit and chat. Close to that is the dining area which was very clean. The staff was friendly and very helpful. All my questions were answered. I was treated with dignity and respect. The building is designed well, with a hallway going around the facility with rooms situated along the hall. The rooms are very clean and organized. I like the kitchenette very very much. It really adds to the comfort and convenience of the space. I eagerly recommend Urbana Place to anyone who is considering assisted living.

The staff was super friendly and informative for starters! Made me feel comfortable asking probably the silliest of questions! I loved how the rooms were divided up with separate living room and bedroom, felt more like home. But the best feature of all was the kitchenette-right there in the room with everything I need if I want a late night cup of tea. The whole facility was spot free and the dining area looked warm and inviting. I really have nothing bad to say about Urbana Place!

I have found that living at Urbana Place has been a really good experience. Excellent care and friendly staff. Dining and activities are very good. I would recommend Urbana Place to anyone needing this kind of care.