Trustwell Living

The staff is fabulous. They're just really good and that's the heart of good care. The facility is nice, but the staff is exceptional in my estimation. We have referred a family member and one of my mother's sisters is now there. There's a willingness of the staff to do whatever needs to be done, regardless of whose responsibility it is. I've had nurses do aide or housekeeping work, and so forth.

Eagle Pointe Place is just what we needed. It's a friendly place. There are plenty of things going on. The apartment is very nice. It's spacious and clean, with lots of closet space. It's almost too big! But it's better to have too much space than not enough. The only thing I think might be nicer is if they had more trees and shade outside, and perhaps work opportunities for the residents. They have a nice little garden in the back - it's just hot in the summer. It would also be nice to see more outdoor activities on the grounds. They do take the residents on outings to the arboretum and things like that.

Wonderful place. The staff in awesome. Everyone there is caring towards the residents. The food is great! Russ Place is an excellent choice for assisted living. My mother is happy there and I have peace of mind knowing she has someone around 24/7. A wonderful homey place to live if no longer able to live alone at home.

The staffing in activities program seem to be short staffed, but seem to be short handed. They are doing activities but no set staff or set role for the activities. The staff as a whole is all in and helps in all roles of the facility. Definitely a place to check out, they are small the care seems to be adequate but they are certainly doing all the small things that make it feel like a second home. The administrator is great with communication and getting back anytime have a question or concern. Very quick to respond and relay any messages I may have or messages from their side back to me.

We had a wonderful tour experience with Ridgeview Place. Unfortunately, this location was the furthest from our family which is why we decided against them, but others than that it looked like a great facility to have a loved one at.

We did like Cherryvale Place as well. But it didn't stack up to the newness of the facility we chose plus the closeness to our house and to Mom's house during the transition really solidified our decision. But nothing to really knock about the facility.

The staff at Plum Creek Place were very caring and always called me if there was an issue.

Looking for an Assisted living community and we were on a time restraint called 3 or 4 places on a Saturday the Only one to call us right back was West Wood Place. We went on Monday to tour it This place was awesome clean well kept. By Wednesday we had my mom moved in to her little apartment. 3 meals a day multiple activities and nurses around the clock. A special thanks to [name removed] she went above and beyond. We really feel good that my mother has the care she needs here

There was a waiting list and it was too expensive.

I loved [name removed] who we were in contact with at Evergreen Place. Even though this facility did not work out for us, she still called me to follow up and check in on my loved one which we thought was very sweet. Looking back now I kick myself and wish that we would have moved her here, it seemed like such a great place. The only downfall was that they do not take Medicaid.

I am so happy with the care my mother is receiving at Kingsbury! She is happy and has especially bonded with the staff. The staff are friendly and caring, and there is a family atmosphere. I have great relief knowing she is in a safe place, and her needs are being met.

Miller place is home! They are a huge notch above the rest. I’m a nurse. I’ve seen it all. Miller place is the real deal and they truly care from management on down to the housekeeper! They have done a great job getting us through the pandemic and I wouldn’t want my family anywhere else.

The staff is very caring. I cannot say enough good things about them. The management cares and it shows. The administrator and director of nursing are so helpful and always make time for my family. While not perfect, these folks are top notch and who am I to criticize the tough job they do ! Great place for my family!

Wildflower Place provides wonderful care. The staff have gone above and beyond to assist my loved one in the community and they have made me feel safe with having my loved one in the community. The communication with the staff has been wonderful. They could improve the food by having more diabetic friendly options for the residents.

We chose Terrebonne Place because of the location, the friendliness of all of the staff, and the quality of care that they provided. The staff bends over backwards and they are fantastic. They are accommodating, want to help you in any way they can, and want to make the transition as smooth as possible for your loved one and the family. My siblings and I are not local so that was especially helpful having a staff that was so accommodating. I would highly recommend the facility. I cannot say enough good things about [name removed], [name removed], and [name removed].

Cimmaron works quickly and professionally to get your loved one the best care possible. [name removed] does a great job in the activity department with unlimited events for your loved ones to attend. [name removed] and her staff are all warm and welcoming and [name removed] is very in tune with meeting the needs of her families.

Astor Place provides a good quality experience for the people that are there. What stands out to me the most is that it's a smaller community with approximately 29 residents. The staff don't seem hurried, they seem to be getting their job(s) done pretty smoothly. The food is excellent as well & I would recommend Astor place to others.

The people here are wonderful and helpful. They are responsive to the family's questions or concerns about our loved one. All the meals are included for the residents. My loved one seems to be doing well in the community and looks well when we visit. The medication management, dressing, bathing, and hygiene assistance is some of the care the community is able to provide for my loved one.

The staff is all friendly including on the weekends. The communication from staff is amazing. They keep me updated if anything happens to my loved one. The staff are attentive to my loved one's needs. They work well with hospice as well. [name removed] is really, really good at what she does. She helped get my loved one into the community. My loved one enjoys the meals and snacks provided by the community. They have activities and the staff make sure the residents are engaged in the activities as well. It is a secure community. I would recommend the community to others for their loved ones.

It worked out good for us for the short stay we had. I would recommend the community to others for their loved ones. The check in and out process was very easy. They were able to spend sometime with us during check-in, and the check out process with very smooth. The staff were good at communicating with me about my loved one over the phone.