Trinity Health Senior Communities

The reason we gave it a 4 is only because I think everyone can improve somehow, however we have her in a very nice place now. They have been great and I really like it there. The staff is really nice, and the facility is very clean. Also, the memory care is very homey

Services within the building available; physical therapy , podiatrist, additional interim care, afternoon shift nurse and day shift to support Care team. Caring and would allow me as a family advocate for my mom able to work with care team for support needs

We were very satisfied with our experience. During her stay she was never well enough to participate in activities. The caregivers were always very considerate. There was significant turnover. It wasn't perfect, but I don't think it ever can be. We were happy with the experience.

Very good experience. Yes I would recommend. Staff very helpful and approachable for extra needs. Good communication with family and residents

Everyone- staff and residents are so welcoming. All are eager to help. Staff are respectful and treat residents like family. There is always something fun to do. There is transportation to shopping, doctors and activity outings.

We went with The Oaks over others places we saw because of all of the things they have to offer. Plus the step down to assisted living if needed. The staff is great, I just wish they had a doctor on call for the weekends. They have a beautiful facility, wonderful staff my Mom loves her new place I would highly recommend The Oaks.

Therapy was excellent. Staff dis a good job getting me in shape to go home.

Affordable, safe, Christian more specific Catholic. Being on the St Edith's campus is also a bonus. [Name removed] the head of maintenance is very caring and goes above and beyond. There have been some issues with the free transportation. Good value overall.

The staff was great, compassion and kind to my mom. The nurses and CNAs were responsive to my moms needs.

The McAuley was wonderful! Staff and residents were friendly and vibrant! The offerings and activities were excellent! The cost - especially the (refundable) lump sum - was responsible for my aunt choosing [removed] instead.

We cannot comment on the activities because our loved one did not participate in them. Of course more CNA and care givers is an area of improvement. Of course, I no that at this time it is difficult to hire staff, but at that price staffing should be adequate . We have had to hire additional caregivers to cover her care. The staff is friendly to the residents and family and appear to want to help. Based on our experience we would recommend St. Joseph of the Pines to the families.

We feel Mom is safe. Staff response is ok, not always fast enough for Mom. Meals are good, her involvement in activities has been minimal at this point.

The facility is very clean and staff are very friendly. My loved one was scolded for pushing the call light button when she felt she was going to fall. Independent living is only for those that need no help except in case of true emergency (heart attack). If you need help, you hire it at a significant price. Staff are not equipped/willing to handle falls. They did not call family when she did fall, even when she fell repeatedly. Her falls were an emergency due to a shunt failure. She should have been in the ER 3 days sooner. The care we received from the hired home health was great except the few times their staff failed to show. When resident called to notify of a no show, supervisors DID arrive to cover care. Independent living is truly for those that are independent. The food was very good. My loved one was happy with the activities, all were in house - no outings. Independent living is [removed]/month or more. Any personal care is extra thru contracted company and is $[removed]/hr. For [removed] you have 2 meals, housing, and care of apartment, social options. You do your own laundry, independent of all care. She could have hired that care in her own condo. So for her it was not worth the cost. If person is independent in mobility and has no memory issues and wants a community, it is a good, clean, caring place.

They allow family to support and visit their loved one just like visiting them at home an opportunity would be to hire more trained medical staff for the assisted-living side to ensure appropriate execution of doctors directives are followed. St Joseph is trying to address the medical staffing opportunity. They have recently hired another nurse supervisor and have the second supervisor two days a week in the evenings available for the residence.

The community is very clean and the staff members were really friendly - however it did seem like they needed more help during meal times to assist the residents who needed help with eating. It is a pretty expensive community .

The food is really good. The nurse manager Tabitha works well with family concerns. We really have to keep talking to the staff to address her care issues. I like that there's a hair salon on site, and she contacts you right away if you leave a message. They've gotten better with cleaning her room. The staff seem sweet to her. I would recommend this place.

I have already referred friends to this community for their loved ones. The value is good. The staff seem to be pretty friendly. The overall experience has been good for us. The staff communication with the family has been okay. They were short staffed when my loved one first moved in; however, they are making progress on the staffing for the community. The meals have been okay. There are three meals a day served to the residents.

We had a great tour experience with Glacier Hills, the facility was beautiful but HUGE. I knew that if my dad came here he would never leave his room because of how large it is. There was no way he would be able to get around without having someone help him. It was kind of set up like a dorm room with hallways and each floor had an activity area. They did seem to offer a lot of great activities. It is so large that they actually have a rehab center connected to it. I think this would be a great place for those who are more independent.

Very good to help me walk and get in and out of my car.

Woodland Village would have been perfect had we not toured the place we ultimately chose. Our end choice was a premier facility beyond any that we toured in the activities they offered and the common areas they had for socializing.