TJM Properties Inc

I would not put a dog here. This community was no comparison to the other facilities I went to. The tour did not meet the criteria, and it just seemed run down and with a smell. The price was the same as other facilities also.

I'm so tired of not being able to have good food to eat...I need a refrigerator mine is rusted and doesn't do it's job..I've been promised one....when......there's a big double standards here.....it's never constiton

The director of nursing's daughter was dispensing pills to patients and my uncle believes she stole some money from him and other residents. The cleaning person could not keep up with the roaches in the kitchen. My uncle was in independent living they did not provide much care. If my uncle fell all they would do is call an ambulance but not help in any other way. The food was always cold. A lot of times they did not have enough food for all the residents.For a short time he needed meals brought to his room the food was minimal at best.

We selected Bay Side terrace because we were assured my sister would have 24/7 care due to high risk of falling . She had 3 consecutive falls, the LAST one caused a fractured wrist and she was close to a facial reconstruct surgery. We moved her to a different facility. We feel she was been neglected.

My Mom was in this place for 8 months this place has an infestation of bed bugs and if you love your loved one stay as far from this place as you can. They don't have enough things for them to do and the food is terrible. The Director woll not even eat the food which says alot. There are much better places out there. Stay away from this place if you know what is good for you.

was interested in living there but on two occasions the first being after a tour discussed possibly getting single room, discussed with marketer was told by her would talk to her partner good with numbers early the next week and get back to me never did even after several times calling to speak with her never called back. also when i finally got hold of her told me had to be put on waiting list due too not enough paid patients fine, then asked when how long she told me to call on Friday after ten am did so but she was " on a call" so left number to have her call back to see how long and surprise never did here it is three weeks later no return pissed ! finally about calling back and to call back her words not mine. [name removed]

Horrible

The place was crowded and parts of the building and the apt we viewed reeked of cigarette smoke. The ceiling was exposed in the hall due to construction.

I would not feel comfortable putting my mother in this facility. Room prices are comparable with other facilities but half the size. Facility is old although being remodeled by new owner. The 2 stall public bathrooms didn't have toilet paper and one stall didn't have a door. There was a piece of feces in the corner of one stall.

I really wouldn't recommend anyone to bring their loved one to Summerfield it is a very [Removed] place to live they have numerous of roaches kitchen is very [Removed] memory care units very nasty the staff there a rude miss treat family members even caught one [Removed] a family member so I took mom out they don't communicate well

Was not happy with the room for the cost. Looked very dirty and nasty to me

I like this place. I like their neighborhood concept. They said memory care and level 3 care. That priced it beyond reach.

Who the [removed] manages the housekeeping department at Oaks?????? I’ve been a guest as my mom lives there, and during my stay I’d wake up at 6:30 in a.m and find a bunch of Mexicans speaking Spanish very loudly. Supposed to be the housekeeping staff just strolling around from the lounge to hallways while talking on the phone. One with long black hair was screaming her lungs off and laughing loudly on the phone. They’d wake me up every morning. I couldn’t figure out if I were in the U.S or in [removed] Mexico. Is Oaks a hotel or a senior living? What was housekeeping doing at six in the morning? With the price I paid, I could had gotten a 5 star hotel. Needless to say, I’m moving my mom out. There’s no [removed] service. Just a bunch of [removed] Mexicans strolling around that don’t even come to clean apartments or work. I’ve had to clean my mom’s bathroom with my own hands as from what I had seen, it did not look like housekeeping had walked in for a long time. I’m reporting you [removed] to B.B.B.

Our experience with Bayside Terrace was not a good one at all, I cannot recommend them based on my experience. They seemed chronically understaffed and were not able to keep a close eye on her. There are also cleanliness issues, the bathroom always smelled awful.

The facility is ran by very nice and friendly people. That being said there too many chiefs and not enough Indians if you understand the meaning. They are serverly understaffed which leads to poor level of care. The staff is poorly trained which also contributes to poor level of care. Clothes are lost and disappear on a daily basis, even bedding. On a brighter note the facility is pretty clean and in good repair. The food always looks good and smells good. No complaints in those areas.

This is where my mother is now and I would not recommend this ALF to anyone. They don't have the man power to take care of your loved ones properly. Her room smells and always a mess. They hardly ever make her bed. They took the protective cover off the mattress. Which enabled her to ruin the mattress because of her incontinence problem. They are letting it dry and allow her to lay in it. They loose her clothes in the laundry all the time. She was wearing someone else's clothes during one visit. The list goes on and on. Don't let your loved ones stay there!!!!!!

My mother has been there just over a month and it has been one complaint after another. I asked if she would get assistance with her insulin. They said she would and they still make her do it herself. They said they would show her around the first couple of weeks and help her familiarize herself with the place and that didn't happen. She has a incontinence problem and I asked if her garbage could be taken out daily. If not the room starts to smell and that doesn't happen. They said the food was prepared by a professional chef and that is not the case. I can go on! But, you get the point. Not a good place to place any family member!

This community looked really good, but something just did not feel right. They did an initial assessment and stated that he needed assisted living my doctor stated that he just needed a little assistance and not assisted living. They wanted us to do full pay instead of waiting on medicaid and that would not work. They also gave us a double room as a single because of how small it was but then when we moved in they charged more and we had to move.

This place was terrible. I wouldn’t put anybody there. It was not clean, and the rooms were very institutionalized. They converted a hospital into this facility, so it felt like more of a nursing home instead of an assisted living facility.

The community is understaffed and they have had issues with food preparation and they have had weekends where there was no kitchen staff. There have been times I couldn't find staff members at times. They have made promises that they have not kept and it's very frustrating. I would not recommend this community in the current state it's in.