Titan SenQuest

My daughter recently started working at Pineridge of Hayes and I have volunteered for several of there functions. I am very impressed by the friendliness of the staff with the residents as well as "outsiders". It is very clean and well kept and very organized. There are no "smells" like I've encountered at some other places. I would really consider this place when I "come of age"!! The company should really be proud of their employees at this facility.

So far, so good. We visited several places in the area and liked Ashford Court for a combination of convenience to family, smaller size of facility (about 150 residents), cost and ability to add-on services to independent living. We're still in a difficult transition period with Mom.

I have been a part of the Corby Place Senior Living family for over 14 years. In that time I have found true caring and concern as well as first rate care given by all staff members. It pays to actually go to the community and speak with the residents that live there. They are honest and forth coming about their home here. People are willing to go above and beyond and I have never witnessed any kind of neglect. I highly recommend you take the time to visit and see for yourself.

The best thing I ever did was move my father from his cold drafty mobile home into the cozy spacious apartment at Cardinal Retirement Village. He used to just sit and not talk much. Now he walks in the hallways for exercise every morning. He gets involved in activities. He has made new friends. He loves the live musical entertainment that is offered two or three times a month. He has not taken any bus outings yet but he plans to when the weather gets warmer. We believe everyone who works there are the nicest people you ever want to meet.

Our experience with Ashford Court has been a good one! Everyone here has been so nice, and they take great care of the people who live here! They also do an excellent job keeping families updated about the status of their loved ones. It's a very nice place overall, and worth a look if you're looking into senior living!

This facility is by far the most comforting in terms of fear experienced by those who face the determination that a parent or loved one are unable to remain at home alone. As an individual that has been employed at an assisted living facility in the past, I witnessed first hand the horrible things that we read about in the newspapers. It just so happened that I landed a job at a poorly run facility on the east coast that was later investigated and closed down. You can be sure, that if anything is not quite right in an elder care facility of any kind, I would be sure to pick up on it immediately! The wholesome environment that Sutter Estates provides is evident on each visit. The residents are content, the staff are kind hearted and helpful, and if you walk through the dining hall during a meal the food smells amazing. I would strongly recommend this facility.

She loves it there! We love to visit and join her in many of the activities. A really great place!

It was an ok community for independent living but our loved one needed higher level of care. They do have assisted living here too but that care is provided by a secondary company and really for assisted living they barely squeaked by. This community would be fine for someone one who is independent and does not need that secondary care.

We chose Ashford Court because it was the best value for what they offered. We looked at a few other communities and some were a little nicer but the price was a lot higher, just wasn’t worth the price jump for the small differences. There is a couple of things they could do better, like my mom needs assistance taking a shower and they are suppose to be able to make it happen but sometimes they are not successful. They are trained to do that so seems like they could get just a little better there. They offer about 4 activities a day with a good variety. The appearance of the community really drew us in, it is very clean and overall and nice community.

Staff takes time to get to know the residents, make sure they head down for meals on time, etc. They are very responsive

Good place compared to many in Lancaster. Automatic air deodorizers are way too much in memory care area. Needs improved communication within management. Head custodian was exemplary.

1. Overall experience so far has been good for my father. (4) 2. Facility is always clean, staff assures any hazards are removed or cleaned up. This facility cleans rooms weekly and wash sheets. Trash is removed daily. (4) 3. Staff has been Great! All are very helpful, will assist with small things. Being an independent living, staff are not the caregivers and family is responsible for all meds, medical etc. Staff communicates well with residents and family. (4) 4. Again this facility is independent living. Residents must be able to care for them selves for the most part. Staff will assist with minor issue. (4) 5. 3 meals a day, snacks and drinks are provided in monthly cost. Menu is provided weekly, alternatives are available for those with allergies or dislikes. Quality is okay, as with any cafeteria type facility, food quality can vary. amount is adequate for seniors. Staff has been great and will accommodate when possible. (3.5) Dinning area is adequate with space to move around.clean and well lighted. 6. A monthly schedule is provided to all residents. Daily activities are scheduled. Physical fitness for seniors, music, dancing, games, walking as well as some transportation for appointment, minor shopping. Staff works hard to keep residents involved if so able. (4) 7. Over all cost is reasonable for what is provided. Again this being a independent living cost is much cheaper that assisted living. (4) This facility I'd staffed 24/7, so we are comfortable with this. Security doors are locked after dark. This is an older facility the Staff keeps facility maintained inside and outside. Overall we are comfortable with this facility. Most residents are friendly and helpful. This will work for now. I know in time my dad will need assistance and will will have to go to an assisted living (AL) facility. This is the stop-gap and allows me time to find AL that I can afford.

The reason for 4 vs 5 is that the staffing lacks on weekends and lunch and dinner menu the same. The staff were very helpful with transitioning my mom. The facility is nice. I would recommend Sentinel Pointe.

I do not have a whole lot of experience, but the manager and front desk personnel are very friendly and welcoming.

The staff was always friendly and helpful. The facility is older but clean. She said the food was always good. Based on the experience we have had with Ashford Court, we would absolutely recommend them to other families.

The Manager takes pride in the facility. The activity Director schedules many activities and encourages everyone to participate. The staff is helpful and friendly.

We’ve had a good experience thus far with my 97 year old mother a resident. Concerns we’ve addressed have been heard and attended too promptly. The overall attention she receives is better attended to during the week than on weekends. I’ve noticed employees lack some ambition with the residents when administration is not around—weekends. Residents are on their own and one-on-one with aides is lacking. But it’s a cheerful place and happy to have mom a resident.

Very favorable. Friendly, and helpful staff. I would recommend, and have already

When my loved one first went there, she was capable of walking and feeding herself, once she went to pretty much bed ridden. I think the place lacked being able to care for her as well as I felt she needed, no sure if it was a staffing issue but they did keep her there until the end, and I was glad of that.

I must say the [facility removed] that was recommended by staff for showers and other care turned out to be terrible, leaving us out of pocket [fee removed] which was promised to be returned but never received !