Thrive Senior Living

The residents seem nice but lots of them, my mom included don't really participate much. I think the residents may be a bit older here than some of the "active retirement" communities. I would definitely caution people when they are looking at the price because they will tell you one price then jack it up in 12 months, be wary of the pricing and do your research. The management doesn't care they just expect the family to pick up the tab if the resident can't. Their staff (front desk, kitchen) are the best though super friendly.

Staff - 4 front desk and 2 management and dining room staff. There are problems with maintenance and employee turnover. The entire building is infested with roaches.. Definitely not worth the money. I am presently exploring other living places but definitely not a senior living facility. I am disappointed that i have to move again but I won't stay here.

My husband has been a resident of Thrive for almost 1 & 1/2 years. He started out in regular assisted living, which was fine. He was moved to Memory Care & immediately took a precipitous nosedive in his cognitive condition. After almost a year, I can say that the memory care programming & care has been poor. Now, with probably only weeks to live, the administration has deemed my husband’s needs too great, & has given me 30 days to find a new placement. Thrive at Brow Wood does not honor aging in place standards as most facilities in the area do. I do not recommend.

The experience has been okay. I picked them because they had the lowest cost.

The food is horrible and our loved one never went to the activities so we have no idea. It is not worth the money. Hall floor carpet was filthy outside building was dirty. Hall smelled of urine all the time

The med tech staff for the most part are responsive, and show care and empathy. The non med staff turns over to much. They cannot perform basic tasks like doing simple laundry. The food is terrible. High starch, low protein, small portions, etc. they do not respond to feedback about the poor quality of meals and serve the same thing over and over

My loved one is currently a resident at Rockbridge Oaks and overall our experience at this facility has been okay. We did the move in process ourselves and it went fine. They were great about getting insurance approval, though. The nursing staff has changed over and hasn't been calling when there is a change in my loved one's condition. The Chef quit and there has only been one choice for meals. The food had been really good until then. I would recommend Rockbridge Oaks if your family member wants a clean, new, beautiful facility and they don't need any care other than meals. The cleaning service is inconsistent and we have been washing bedding and vacuuming for our loved one.

They have an amazing place that is beautiful, warm and inviting. The staff that does the day to day is very friendly. The residents are really sweet. They have an incredible outdoor space and do tried to make fun things happen throughout the summer. However, this is a new facility and with any brand new place there are some bumps but overall we are happy. I do wish they had more activities for the residents. I also wish they had their shuttle service available to take residents who can't drive to and from appointments. Since this is a brand new space, getting permits for things has been a bit of a delay and hassle. But they promised us it is coming soon! The food is not what it should be as of today. They have limited menus, quality is below average and very expensive for what you get which is a little disappointing. Hoping it gets better now that the place is getting fuller with more residents. Overall, though my loved one is thriving, and their quality of life is 110% better being surrounded by people their own age and being able to enjoy indoor and outdoor spaces in a safe environment. I def recommend Thrive at Montvale.

This community was for peole that are up and moving and getting around. It was not for an older crowd and it was very modern, seemed to be more like a 55 and up.

They appeared to really take care of and care for their residents. They are good with staying in touch with residents providers about their care.

The memory care nurses aren't wonderful. Some are very good. Others don't speak English and are mean. It's awful. Especially if you don't have any family member or an advocate. Memory care is adequate The activities for memory care were better until the last activities director retired. She said she'd stay until the found a replacement. And they just said no thank you and said leave now. They're all about the bottom line. Nickel and dime everything.

Most of the comments are regarding the staff. They could be more alert and attentive to the patients. The RNs and LPNs plus train medtechs do a great job covering several budings. Food is good but not hot. Rooms are kept clean. Most of all the Aide staff could use a good refresher training.

Make more than one trip. Take time away from staff and see about getting feedback from residents. Speak your mind when dealing with staff and stand firm when you are right. Staff tends to talk around issues instead of dealing with them. You can't file a complaint without giving your name. That is another way of not having to deal with issues.

Positive: State of the art facility. They have a variety of activities. Yet, you have your own space/apartment. Secure facility. Negative: staff lacks communication. 1st day/move in: Welcome packet not received. Clueless about dining times/protocol. Maintenance/Work order system: poor

It's okay place but just be careful on what you sign is that I'm a single person and it's hard for me to do what I did but I it's a good place to be for anyone that wants to be there the staff is okay I highly recommend that you check it out and think for yourself what you want to do in reality the location it's the best place you could go so I highly recommend that you check it out and think for what you want to do with your loved one

Thrive At Augusta is a beautiful community and the rooms are beautiful as well. Some of the staff members were wonderful and some were not. The food they served was very salty and really small portions.

I would not recommend to anyone. The food is also terrible and the staff is bad as well. All the food seemed like it came from a can and was over heated. The management staff were not good with the exception of a couple of them. The care giving staff were also very hard to find. I left after a month and a half and would not go back. The activities were terrible as well. The activities director wasn't able to follow through with the activities she planned. It was also grossly overpriced for the service. They didn't seem attentive with the residents, especially with those who were less mobile. The community itself, the grounds and the building and the amenities were all fantastic.

From the outside Savannah Commons looks amazing! From the inside it is just like every other elderly care institution. Their number one priority is making money. The last priority is the health and well being of the residents. The nursing staff is a constant revolving door. You're lucky to see a nurse last more than 90 days. They say you get 3 cooked meals a day/ 7 days a week. Not true!! We were also told menus were created based off of patients health restrictions. Also not true!! I'm ashamed to say that I moved my mother to this facility. Please look very carefully passed the silver lining of Savannah Commons. This is a place where "nursing home horror stories" are absolutely true and real.

Improve on staff (Memory Care) respecting and being more attentive to residents needs, food variation, cleaning rooms, having medications readily available, some outings. Likes ~ Nothing really comes to mind for Memory Care

The turnover rate at this facility is absolutely crazy! I would not recommend them to anyone until they get their staffing issues addressed. Below is a list of just a few of the issues we had in memory care (valeo)… • My mom went weeks without a shower. They used dry shampoo to cover her greasy hair. Management would not give me a copy of her shower records because "they are internal records and we only keep them for 30 days." • My mom spent many days in bed until noon or later. Some days they would bring her breakfast and some days they wouldn't. Then she would wander her room awake all night. • Not once did she ever receive assistance getting ready for bed or brushing her teeth. • The main activity in memory care is watching tv. There is an activity calendar but many activities don't happen. • Medication records are incorrect. Medication given for pain "as needed" is rarely given. Staff does not take cues when a resident is in pain. Don't be fooled by the pretty building!