Thrive Senior Living

I would recommend this place. The food is good, the staff are caring.

A really nice facility. He thought it was nice. Even saw a few of his friends who reside there. Tour and information provided were extremely helpful and informative. Strong posibility based on dad's decision.

THe commons where fantastic host. Everybody was gracious and accomidateing and beyond. She had a good time and enjoyed talking and her stay also.

We were very pleased with the community. They took very good care of my relative that was there. Everything was first class. The attention, room, and space were all good. Due to the pandemic the only problem I had was the visitation schedule.

Great professional help. Place is lovely and everyone was one top to make it so. This is the assisted living I will choose. Thank you for the tour.

Our Mom was a resident of Savannah Commons for almost 5 years. While there, she experienced the Independent living in the main building, the assisted living building "The Springs" and the secured building "The Arbors". She considered Savannah Commons as her home due to the sense of community fostered by all the staff-nursing-aides-housekeeping, maintenance and most of all by the residents who became her close friends. [Removed], director of Nursing and [Removed], Executive Director were sensitive to the needs of our Mom as she declined. They were compassionate, and professional in explaining to our family the decline they were seeing and gently guided our family through these changes as well as recommending the necessary moves to the various levels of care. Savannah Commons provided autonomy, dignity, understanding and support to our Mom as she changed. I would recommend to families in search of a loving, supportive, professional environment for their love ones to tour this excellent facility. Our Mom passed away peacefully surrounded by the caring staff and family on January 6, 2018

So far, our experience with Thrive at Brow Wood has been pretty good, and we have no complaints. The people we've interacted with there have been friendly and helpful, the food is pretty good, and the community is kept clean and tidy.

We are blessed to have my 75 year old mother living at Savannah Commons. I can't say enough about how pleased we are with Savannah Commons. The buildings are clean, well-maintained, and are equipped to house a range of care levels-from independent, to assisted and memory.care. The staff at Savannah Commons (from the receptionists to the management, to their nurses, janitorial, and dining staff.) are friendly, helpful and attentive to the residents' needs, care, and safety. From the minute you walk in, you know that the staff truly cares about their residents. This responsive climate is directly fostered by the Commons manager, Joyce Crowder, whose heart is 110% into providing the best environment and care for her residents. Savannah Commons has gone above and beyond to make sure that my mother is well taken care of. I would recommend this community to anyone looking for a retirement place. Thank you, so much, Savannah Commons, for your attention to my mom and her needs, and giving us such a peace of mind!!

My mother-in-law who is 92 is currently suffering from dementia. My wife and I looked at Savannah Square and had placed a deposit on an apartment in their independent living section which we thought was absolutely beautiful, but after seeing my mother-in-law's condition when I went up to New Jersey to bring her down here we realized very quickly that she was currently unable to be truly independent. We found the assisted living facility at Savannah Square not up to the five star rating that I would certainly give their independent living facility. The assisted living building at Savannah Commons was more what my wife and I thought the assisted living facility at Savannah Square should have been. To be honest, it was a difficult decision, but I think we have done the appropriate thing for my wife's mother. My email address is listed below in my name field should anyone wish to contact me.

I think that someone needs to know about activities that are available, specifically. It can get pretty boring around here at times, if you are not interested in the activities that are available.

The place seems run down a little, needs paint and baseboards fixed, Moms has a studio, Not updated, it's obvious it's an older place. They say they check on each resident daily, but my Mom was sick in bed for 4 days and nobody checked on her. They also moved my 81 year old Mom to a room with only a bed, no TV, no chair, no furniture, just a bed. They are nice to a point, they always seem to be in a hurry, I think they could be a little more compassionate. Food is fine. They have a lot, my mom doesn't partake in activities. It was great at first, my mom was there a month and they raised the rent $[removed], and they never told me or my Mom, we noticed it on het account. We at told thru raise the rent annually 4%-7%. For that money I feel the staff and building can be a little better. They say they clean the room biweekly, but they skip weeks, they also don't clean the entire studio, they don't dust or do the floors.

This is a beautiful facility with nice apartments for independent living. All staff members are very friendly and helpful and go out of their way to ensure that you are happy. There is a list of activities each day including movies. If your family member is not social or outgoing it might be more difficult to adjust. The dining room seating is very “clicky”. Overall this is a great place but very expensive.

Memory care is limited with the services they can provide. Most residents there are high functioning or have family members who visit every day. I had to move my mom as her health declined because their solution was to increase her bill because she needed a higher level of care. They also had a difficult time keeping staff.

Thrive has recently changed their administrative leadership so hopefully things will begin to change for the better. They definitely need to improve on the food and beverage and the administration. The person running the billing office is terrible. The left hand doesn't always know what the right hand is doing. Many things are frustrating, but my mom seems very happy. The large $$ increase has made us have to come up with a plan B for continuing care; her resources are not endless, and therefore, if she needs memory care, we will have to move her. My mom is on the welcoming committee and often takes people to lunch/tour who are looking at Thrive as a potential home! The front facing people are wonderful and treat my mom like family. She's very happy and takes part in many of the activities and has made a nice core group of friends. Thrive has got to be one of the most expensive places in Bergen County though.

Everything has been good except the food. They have new culinary staff, so hopefully that will improve. We especially like the enclosed courtyard where our loved one can enjoy being outdoors. So far we have always seen staff available there to let her out.

The new hire for the activities in memory care has been awesome! The majority of the staff =great, compassionate and empathetic. I thank God my mom lives in independent living and is there to advocate for my dad

We cannot rate the care services because we are in the independent living center. What we like the most about The Social at Savannah is the management and the people as a whole.

My experience overall has been positive. It's difficult however for me living out of town and trying to check on her to make sure all is going well. Whenever I call, I do feel I get good information from staff and the nurse. One thing I'm picky about is wanting them to fix her hair daily. Not necessarily a salon-type style but just a quick day to day look. For whatever reason, they do not stay on top of this. I bring it up often. Some of the pricing areas/supplies seem a bit high but there is no way for me to accurately know or keep track of items needed monthly. I would recommend Thrive and always voice any concerns with the staff.

Staff is friendly and they provide the services they stated when mom moved it. I would recommend The Social at Savannah to others looking.

Overall it's a good place, however the dinning was there Achilles Hill. [name removed] at the front desk is very helpful and friendly, activities were great and of course, fellow residents. It's a good place, I miss all my neighbors for sure. Every place has their inherit problems. Where I'm now is closer to my kids and their children.