The Waters Senior Living

Feel safe in the garage (you see cameras)

It is a lovely facility, and I do like the layouts of the assisted-living apartments. The balcony option is very nice. They have fun activities for the residents and a highlight is on Thursdays, they have a social hour from 3 PM to 5 PM for everyone. It is nice that they have a salon right on site and also a nail option manicure/pedicure. They are very welcoming and friendly. However, I feel, depending on what kind of care is to be given to the resident that the aides/staff should be better trained and prepared. They do need to make some improvements on their culinary system, but I believe they are working on that. Overall, I would recommend the facility. My parents are happy there and that is what is most important.

Would recommend, however, not enough kitchen staff so meals are late or not well prepared. Both overcooked and undercooked. It is shocking that a low sodium diet is not offered. There is not enough care in preparing the food. For example it is common that desserts are still frozen or the directions for re-heating frozen pie are not followed. They have a new culinary director which has improved things a bit. The food is too dry. Meat is frequently overcooked. The fish is usually excellent. There does not seem to be any quality control. No one tastes the food. Great place to live, excellent.

Staff is great. The move in process was pretty easy. The facility is nice and all areas are clean. My mom loves the food, although I have not tried it. I would highly recommend Broadwell.

We really like the facility and staff. Memory care staff is very caring and friendly. We love the "apartment. " My friend feels real at home there and I love to visit as it's so pleasant. I would highly recommend!

The staff in memory care is wonderful. I was not as impressed when Dad was in assisted living. It was great he stayed in the same apartment, but among other things there were staffing changes going on at the time we were moving Dad to assisted living and I had to follow up a lot or I felt he would have fallen through the cracks. My dad has lived at The Waters for about a year and we are on our 3rd medical director. I am hopeful the new one will stay. The director of the facility is friendly, but I feel he delegates my questions. This may be appropriate for his role, but I feel "put off" at times.The head chef in the restaurant is new. They serve a lot of chicken dishes. I don't know how much fresh fruit my dad gets so I try to bring that for him. Memory Care doesn't have a microwave or an ice maker, so that is inconvenient and the refrigerator in his room is dorm size, so the freezer is pretty much useless. We chose The Waters because of the location. The admission person, [name removed], is wonderful. The decor is bright and friendly. The ladies at the concierge desk, {names removed], are so welcoming, helpful and friendly.

I would say if you have time, shop around. Word of mouth and resident recommendations are helpful if you have the time to spend. We picked this community because it was close to family. They had newer units that hasn't been lived in. Had just 2-3 weeks to make decision.Staffing is the biggest issue. Not enough. Weekends are worse than weekdays.

Positive comments for [name removed], the activity director - takes input from residents and provides a variety of activities. The handyman has been very helpful. Housekeeping for the residents is not great and they have had a lot of turnover. Food is okay, not great. My mom has no real complaints about it because she doesn't have to prepare it.

They were very helpful and responsive as we went through the process of selecting a facility. Willing to make accommodations for our situation. I would recommend Waters of Eden Prairie to other families looking.

Overall experience - Again...always room to improve but overall, Mom is very happy there so we seem to have made a good choice. Cleanliness - There are some opportunities but overall, pretty nice. Friendliness of staff - I have enjoyed everyone I have encountered and they try hard to help. Quality of care - Mom is still independent living so isn't much but she appreciates the help with cleaning, etc and the fitness and PT help. Meals/Dining. She enjoys some meals and others not as much but they do offer a standing alternative menu if the prepared meals don't meet your palette. Activities This is one of the more creative calendars we saw in searching. They try really hard to offer lots of opportunities. Value for Cost It is a little pricier but what we appreciated most is that almost everything was included, including private WiFi and cable.

Our family had an in person tour with Broadwell Senior Living and this was not the community for our loved one, but the overall tour experience and community was really nice!

I toured Waters of Eden Prairie during my search for Independent Living for my loved one. This facility was nice! I really like the lady who runs the facility, they had an art program, and the facility was very clean. However, I didn't get a very busy/interactive vibe from the lobby, which I think is really important. It seemed like everyone was in their rooms.

My mother is a resident of The Waters of Edina and her experience overall has been very good. Some of things I would comment on are: the dining room is a bit slow when they bring your food and they were not very clear in the beginning when we wanted to order half a sandwich and we were getting charged for a full sandwich. The Staff overall is very well trained with a few exceptions. The activity calendar is good. I wouldn't call it great. I wish they had more art activities, but I guess in the past that wasn't a big hit there for some reason. Overall, I would recommend this facility to family and friends.

It's clean with lots of activities for the residents. There are great caring people at Waters. Most of the time it is very positive and staff adjust care base on my Mom's needs. For that we are grateful. Sadly I can see it is a struggle to find and retain the quality of staff they are seeking. Overall, my mom is in a good, safe place that is well located so family can visit regularly. The nursing staff are very responsive!

This was a good community during the tour. The staff were very helpful, and responsive. There was no vacancy at the time for my friend.

I would recommend, out of the ones I seen this is the best for my loved one.

I would recommend to other families. They have activities such as; card, movies, and outside entertainment. The food is okay.

I picked this community because it had an opening and less residents. We are very happy with, my loved ones care, and the staff has lots of patience.

The staff members are so sweet to our loved ones there, they really make them feel comfortable. Right when you walk in it just gives off a great energy and vibe. The food is fine there are no issues with the food, but the dining service is extremely slow at times and they make a ton of mistakes. They do have activities but we wish they just offered up more of a variety. In general we loved The Water of Edina.

The pricing for the care is off the charts expensive. They also charge a $9 fee for meals being delivered to the room which I do not get because my loved ones room is right down the hall. The care is not transparent and the pricing is hard to understand. Other than the pricing, the facility is really great.