The Opal Senior Living

The kitchen staff does the best they can with what the food truck brings. Activities- The playground lady has lots of different activities to do.

The one thing that really sticks out to me is how they have welcomed my brother into the community. With this being a big change in his life, he has really accepted into it well. He really likes the place and the people. I would recommend Brookdale Fort Myers Lakes Park to others.

The day to day staff and the staff that are taking care of our loved ones are just excellent, and while the community is not dirty by any means there is still a little of cleanliness improvement. The meals and dining are reasonable. They are struggling with staffing just like everybody else, and management at the moment just seems to have a lack of compassion.

This community is perfect for my loved one, as they are independent. However when calling the office I don't receive a call back, and I think the handy man could be more available, especially when we moved in, there was a couple things we needed helped with and it was hard to get help from the handy man, now there is a new handy man and I believe there has been improvement.

My loved one likes the food. They have an activities room, and they have Bingo/crossword puzzles. I feel like we are, paying money for things, and not getting a lot of things done. We picked this community because, the admissions girl was super nice, and everyone seemed to be happy. They need more staff. My advice to other families is to ask questions.

Everything seems ok. Most of the personnel are very friendly. I would like to know in advance the apartment cleaning and activities schedules, transportation etc.

Brookdale Inver Grove Heights is a good place. My husband is happy there. Their staff are friendly and caring. The staff really care about their residents. I would recommend Brookdale to others!

We toured with Brookdale Fort Myers Lake Park and it was a good tour. For us the location was too far away. Also, I did not feel like the staff were as attentive during the whole tour process. They did do a good job with following up with us after the tour.

Very happy here. Staff is wonderful, when I was ill they took great care of me. Treated me like family. Family is happy with services.

Administrative staff along with other staff are very attentive, friendly and willing to assist as best they can with anything needed. The food is very good with a good variety of offerings.

Our family had an in person tour and the people were so friendly, but for the amount of people there we felt there was just not enough space at all. However every where you went in the community it was very clean

I would tell others that you should look at other communities and what they have to offer compared to Grand Villa, also to see if it would be a good fit for your loved one. The staff communication is very good with the family. There are three meals the community serves with two options to choose for all the meals for the residents. Some of the activities available include movies, chair exercises, outings, and more for the residents to choose from. They have a billiards table, puzzle table, and more as well.

We chose Truewood by Merrill Charlotte Center because my wife and I liked the look and the feel of it and just how everyone interacted with and treated us on the tour. It did not have that institutional feel, it felt more homey and comfortable. Everyone on the staff seems to be very in tune with what is going on. I would highly recommend them to others.

Things are going well so far. Overall the staff seems to really care about their residents and many of them have a lengthy tenure here which is comforting. On the other hand, the facility itself is a bit outdated. They were recently purchased by another company and they are supposed to be making some enhancements to the facility to update it. The value is definitely there and I feel like my father is getting good care, there are just some improvements that I think they could make.

Brookdale Spring Hill was our second choice, we really liked the facility. The staff that we interacted with were SO nice. The reason we did not choose them was because the room sizes were too small for both of my parents to be in.

We toured Grand Villa of New Port Richey, its a nice repurposed hotel. The guy I spoke with was extremely helpful; he even gave me prior information I asked for while knowing that we weren't going to choose their facility. We ultimately chose another community because Grand Villa just wasn't a good fit for my loved one.

This community looked more like a nursing home and my loved one did not like that.

I thought they were really friendly and seem to know what they're doing. I haven't had any trouble of any kind with them. I think the cost is pretty good as well. The only issue has been with my loved one, who has been uncooperative the whole time. If anything, Brookdale staff were almost too nice when she seems to benefit from more firm suggestions. But it's getting better, on both sides. And overall Brookdale has been pretty good. I would recommend them to other people.