The Opal Senior Living

My family and loved one had a good experience with Belvedere Commons. This community is on the smaller side. The care sometimes is slow. There could be more activities, but the bus was broken while my loved one was at the community. The staff was very friendly. Overall, this is a community you should check out to see if it is the right fit for your loved one.

I love Brookdale. We are hiring a a housekeeper, which is badly needed. Now the public areas are cleaned by a single person, and it looks good. Even with the lack of housekeeping staff, our apartments are ok due to the cleaning before I came. I am confident that we are on par with any other facilities. The food is good for the most part. The breakfast is awesome, and the soups are beyond good. We have a balanced meal every day. Our chef works miracles with seasonings. There is a wide range of activities daily. The care staff are wonderful. They deal with some grumpy old folks who just have a defeatist attitude and like to push the help button purely for attention or need the tv adjusted. Our care staff understands us and do a loving job of meeting and surpassing our needs. They are warm yet professional, and I have yet to see a single person who I would replace. Our nursing staff are gentle and professional answering questions or fielding concerns. Before moving here I evaluated the costs of assisted living facilities in town. Brookdale ls pretty comparable. I would love to have a dishwasher and in-room washing capabilities, but after almost three months of being cared for by this staff, I am very pleased that we chose Brookdale. I appreciate the assistance A Place for Mom gave me while I was struggling with this very complicated life situation. After all of my research and after living here, I totally feel it's the best place for me, and I would definitely recommend Brookdale. The warmth of our assistance staff is awesome. Other than the issue with no housekeeping, I am totally happy here.

[name removed] houseKeeping dose a very good job. Food is really good! Activities are good. [name removed] the Activity director is wonderful, she is always bouncing all over the place. Cleanliness I would give them a 10.

They actually list more activities than people participate in. Usually Nothing happens after 4 pm. But they definitely support new ideas for activities and provide supplies for resident run activities. So I do enjoy living here

All staff are good, very helpful. Always asking if I need anything. Housekeeping is good. Food is okay, I Haven’t had anything that was bad. Always have choices. All activities are good, I enjoy sittersize.

Communication is a problem. It is OK in the beginning, but tapers off as time moves along. The staff is great, and no one does not want the very best for the residents.

While the facility says they offer more care than an assisted living, each caregiver has to spread their time with many other residents. Some days it was only twice a day for a total of 20 min. that she received care. My mother in law was frustrated with the time it took for assistance to arrive when she needed immediate help.

My loved ones looked at a larger community but opted for Belvedere Commons for the smaller community feeling. They have made friends and are very happy. Staff are very attentive and helpful.

Overall, I was impressed by the staff's willingness to help my father and I in the process of moving into the facility. I also think they went out of their way to help meet the various needs of my father, especially since lost most of his possession due to Hurrican Ian. The staff was always willing to help guide me through the requirements of the facility and the various services they provide. They've maintained regular contact with me and updated me on the developments within the facility. My father hasn't complained about anything, which means he is more than satisfied, despite the challenges he faces. The only thing that might need more attention is the variety of activities and outdoor activities.

The staff is knowledgeable. I don’t agree with nurses aid should pass out meds. Maintenance guys are always here to help. Very clean community, rooms, bathrooms, dining room are always kept clean. The receptionist is very nice. Food is okay.

In my experience it certainly meets my needs as far as not being isolated, meals, and activities. Some meals are great, while others need attention. Breakfast is always nutritious and delicious as it is made to order. My apartment is convenient and meets my needs. My furniture fits fine and I have plenty of space and storage. It was a major concern of mine, but it’s more than adequate for me.

We picked because this community, becausethey were close to our home, and A Place for Mom got us in contact with someone who could get us right in. I would recommend to other families for assisted living.

I've lived here for over 10 years and they have always been welcoming and kind. I'm happy to call this place home.

Tour before committing and then tour again before moving in. You never know how care will be until your loved one is living in the community. I'm not sure if they have enough staff to make sure the residents aren't wondering and to properly care for the residents.

I live out of state and talked with someone on the phone about this facility. After explaining what my loved one needed, the man said he did not feel that this would be the right fit for my mother. It is a high rise and she just needed too much care. I appreciated their honesty with me.

This is a good place to stay, everyone is very helpful for the most part, especially front desk. Food is delicious all the time. People here are welcoming and happy.

The kitchen staff does the best they can with what the food truck brings. Activities- The playground lady has lots of different activities to do.

The one thing that really sticks out to me is how they have welcomed my brother into the community. With this being a big change in his life, he has really accepted into it well. He really likes the place and the people. I would recommend Brookdale Fort Myers Lakes Park to others.

The day to day staff and the staff that are taking care of our loved ones are just excellent, and while the community is not dirty by any means there is still a little of cleanliness improvement. The meals and dining are reasonable. They are struggling with staffing just like everybody else, and management at the moment just seems to have a lack of compassion.

This community is perfect for my loved one, as they are independent. However when calling the office I don't receive a call back, and I think the handy man could be more available, especially when we moved in, there was a couple things we needed helped with and it was hard to get help from the handy man, now there is a new handy man and I believe there has been improvement.