The Opal Senior Living

We took a tour of the community, facility, & areas. I was impressed by the cleanliness, kindness, & interaction with staff, visitors, & residents. The unit was spacious & relaxing/calm feel.

This is a very nice facility and my mother is very happy here. However, the director is not around the residents or family members, stays in her office. The rug down the main aisle off the recepption area STILL needs replaced, it smells so bad and is disgusting. Why overall rating is a 4.

Chosen based on price and availability. I would recommend to others.

I toured with Belvedere Commons of Seneca. The lady I met with was very nice, but the only downfall was that they had carpet. It would have been very tough for my grandmother to get around in her wheelchair or even walking.

I am well pleased with the services here.

I would recommend it. I have peace of mind & know the residents are taken care of. It's right down the street from where I live & it is locked so the residents can't wander out.

Staff is caring and compassionate.

A good experience overall. Especially with the Activities Director and other people!

A very nice place to live. I really feel I am at home. If I don't get good service it is because I don't ask.

A great fit for our family. Belvedere Commons is a smaller residence hall, so it was much to my mother-in-law's liking. My father-in- law is in a room in the Memory Care right around the corner from her Assisted Living studio apartment. He spends most days with her in her studio apartment which is quite spacious. The facility is bright and light. There are 2 lovely courtyards with mature bushes and trees on either side of the dining hall which make dining in a pleasant experience. My mother-in-law actually has her studio apartment on the courtyard so she has a nice outside view all the time. I have heard good reviews of the food. I wish Belvedere had about 10 more workers, but I am pretty sure that is a common problem these days. Those who work with my in-laws have been quite kind to us all. The fact that my mother-in-law could have PT in the facility was added plus. She has also been thankful that she could play the piano and lead the residents in singing once a week. The activities director quickly added her to the calendar of events within a week or two of moving in. That has been a bright spot. Although they would prefer to be in their own home, Belvedere Commons is the perfect place for them at this time in their lives. My mother-in-law really needed more help. She is now getting the help she needed.

There is always room for improvement, but so far based on the experience we have had we seem to like it. We would recommend the Belvedere Commons of Franklin community to other families who are looking for a place for their loved ones

We cannot rate the activities as I am not there to see what types of activities they have going on. When it comes to the overall value - we have nothing to compare it to as we don't know what other facilities charge. Our loved one is in memory care .. so sometimes we come and not sure who dressed her as the clothes don't match.

So far based on the experience our family has had with Belvedere Commons of Franklin, we can say this community is doing a good job. My mother-in-law is very happy there. We would recommend this community to other families who are looking for a place for their loved ones.

What we like the most about the Truewood by Merrill community is the staff members, their floor plan as well as the common area set up. We also like that they lock the front door at night. Based on the experience we have had so far, we would recommend this community to other families with caveats.

Care staff are very well. Some staff I have taken a liking to, [name removed] is wonderful. Staff is very pleasant. When ever I walk by they always say hello. [name removed] in Laundry is wonderful. I would give [name removed] in housekeeping a five star rating. Food is a hit & miss. [name removed] in Activities does a great job. Her Job is hard, she has to come up with activities everyone likes. That isn’t always easy.

Our family had an in person tour with Grand Villa of Boynton Beach and overall we though the community and tour experience was good.

My elderly sister had lived in one area of New York her entire life. When it became apparent that she could no longer live on her own, I started looking for an Assisted Living facility near my home in Florida. I went to Belvedere Commons of SCC, without an appointment, and within a couple of minutes, I was greeted by one of the Directors, who offered to meet with me, right then. They told me all about the facility, the services they offered, answered all my questions and took me on a tour of the facility. Thoughout the tour, I was greeted with smiles and warm welcomes from several members of the staff. Knowing that the move was going to be very traumatic for my sister, I wanted a place that was small and felt warm and inviting. From the first day, my sister has been Extremely happy. She constantly says she feels good here, the people, both staff and residents, are very friendly and caring. All of the supporting staff is very professional and makes her feel safe, too.

Executive Director is excellent. Needs effective corporate support. Staff is very good. Housekeeping and maintenance needs additional staffing. Nursing and resident care and food service is very good.

Staff! Great people. The facility administrator is the reason the facility was chosen. Now the Corporate CEO, [name removed], makes over 6 million. GREEDY! Does not pay any staff enough. They work hard.

Care staff is awesome. They are always here for me when I need them. Housekeeping is great, [name removed] is untouchable, very experienced. Food is okay, too salty at times for me.Cleanliness of the building I would give them a 5. I think that even tho I don’t have a lot of contact with the nurses & care staff they are wonderful, they do care for there residents. They are one of the reasons why I decided to stay here. Maintenance is good, I asked them to hang something up on my door. [name removed] took his time, and made sure no one would be able to remove the item off my door.