The Opal Senior Living

My mother has only been here for a couple months, but so far it has been awesome. The staff are very caring and attentive people. Management is terrific. Every time we visit my mother she is happy and smiling.

My mom received excellent care over a three year period in the memory care unit until she passed away last month. Everyone I encountered during her stay was encouraging and professional, often going way beyond expectations. Staff and administration allowed me to decorate her room so it was bright, cheerful, and filled with some of her favorite things. I spent a lot of time there, especially over the last few months, and I am so grateful for the loving care she was provided. Family members were welcomed and treated with respect, kindness, and compassion. My mom was happy there. She seemed to enjoy the food most days.. Housekeeping was amazing, but when residents ' needs were urgent, housekeeping had to wait for brief periods. Activities were available for all levels of functioning. She was fortunate to be in this caring community. Thanks.

Having my father in law here has been a blessing. Caring for him at home became increasingly difficult and the entire staff made the transition experience a good one. The admissions counselor was very supportive and provided some great, compassionate supportive counseling to family members that struggled with this at first. He is healthier than he has been in months, cared for, safe and we have peace of mind. Well worth the cost of care.

I've had experience with Belvedere Commons in the past with a loved one, and I'd give them top marks across the board, they handled everything as well as you could expect. The place is well kept and clean, and the staff do a good job looking out for the people who live here.

Our experience with Belvedere Commons of Franklin has been a very good one so far. They've really gone out of their way to help her get comfortable and settled in, and even introduced her to a few people they thought she'd get along with socially. It is a nice looking place, and the people are all very friendly.

we liked this facility. great and caring staff. good set-up. clean and tidy. we were impressed by flexible feeding schedules. very nice.

We were looking for a place for our uncle, who was a World War II veteran. From the time we walked through the front door of Belvedere Commons, our uncle loved it, and so did we. The facility is lovely, the staff was caring and very professional, and the accommodations were great. They treated our uncle like a "HERO" and we would highly recommend this facility to anyone who is looking for a first class facility for their loved one.

Good referral

Beautiful facility and grounds.

I just wanted to say how friendly all of the staff are at Sterling House when I toured. We are looking at placement for our mom and feel that we have found her new home.

When you enter Sterling House of Spring Hill you will find large, open and well lit spaces. The staff has been an answer to prayer. They gently encouraged and succeeded in getting my parents to participate in extra activities and mom and dad love it! I can now spend more time with and enjoying my parents. We know that mom and dad are well cared for at Sterling House.

My Mother lived here for three years !!! She was always very happy here!! The staff was excellent and always there to help! She loved the food and the fact that it was so small and quaint!!!

So far, I am very satisfied with Sterling House. It provides a safe, clean and friendly place for my husband. I hope he will soon become involved in the activities that are provided. He says he will. It takes his a while to "warm up" to new surroundings.

The service our loved one has been getting is excellent. We’ve had the food and it’s very good. There is enough parking so that it’s not a problem. There aren’t any real problems with the laundry service. It’s a friendly and clean community.

Well I must Say, Thank you "A Place for Mom.com" they helped so much in getting the process started & helping me find the perfect new home for Mother. Richard Thomas is GREAT! I was a bit afraid of how my Dear Mother would react to moving from her own home to Sterling House. Well I am so very happy, as is my Mother & the entire family. She is having a blast! She loves her new home. She loves the staff as do I. Laura in Ft Myers & Carol in Lehigh Acres are the BEST!! I could go on & on about everything & everyone else but you see my ratings, 5 Star+... Mom has only been there a few weeks now, but I am so pleased with my choice. THANK YOU STERLING HOUSE STAFF :-)

Very friendly staff made me feel welcome and answered all my questions. Placed emphasis on giving my parents their individual preferences and not just making them conform to 'group norms'. I asked a lot of 'tough' questions and the staff was candid in their responses +++ They did not make me feel like I was being unreasonable with my 'what if' questions which I had an idea what the answers would be just given the nature of the business. I wanted to communicate how important it is to DAD that he be 'in charge' when it comes to his care. Diane was AMAZING +++. I greeted her with a professional handshake and departed with a friendly hug. Thank you. 'A place for Mom ' for the referral. I know I have to 'shop arround' as in the end it's not about me, It is my responsibility to gather facts and information as we all know 'dad is in charge' not you and I. David Charles Osborne Tallahassee, Florida PS: My first choice is to convince mom and dad to move in to my home. That remains my highest recommendation to them. So far I have only looked at ONE facility and Sterling House is now in 2nd place as far as my '2cents' worth of recommendations are concerned.

Very nice place. Great location with a beautiful garden and courtyard area. The staff were very nice. I was greeted immediately and enjoyed an informative tour by a very knowledgeable and polite sales person. The apartments are very nice, clean, spacious and updated. I decided to bring my father back to tour and will definitely recommend Summit at Venice.

2.4 miles (7 minutes) from our home. 3rd facility visited. Facility is located off of a busy street in Franklin area, but recessed so you don't feel like your on street. Two 1 story facilities (1 memory care, 1 assisted living). Entrance opens into a large waiting area with administrative offices on either side. Director toured, She was very business like, touring facilities, showing us menu, activities schedule, confirming pricing that she had already confirmed for us. Our tour felt more rushed here. The facilities and rooms were very nice, comparable with the 1st two facilities. One thing I recall as unique was that she showed us the laundry room and stated that residents can do their own laundry if they prefer providing more independence to those who want it. It felt more like I was selecting an apartment rather than being sold on the quality of the care & living provided at the facility. While waiting to talk with Medical Supervisor, we sat in a room which had notes posted to employees from the executive director. They were notes [removed] "Overtime has become an issue... reviewing employee procedures for clocking in/out.." Raises concerns that he's not hands on and has to communicate via memo's and postings with the staff. The level of care costs vary based upon condition of patient from $200 - $1,000 per month.

We toured Brookdale Spring Hill and we liked it, there was nothing adverse about it except that my mother has a screened in porch and would not have had one at Brookdale. Having a screen porch brings the outside in, and opens up the room so that it doesn't feel so closed in; that was a selling point for us at the other community. If Brookdale offered that then we may have gone for them because the community is less than half a mile from my house.

I love that we are pet-friendly. my "children" are always with me. [name removed] is amazing, he came on a Sunday. he showed us everything and with a smile the whole time. I didn't look at anything else after that.