The Blake by QSL Management

We picked this community, because the rooms were slightly larger. Well lit hallways, large gathering place where he could sit and listen to people around him and be watched over by caregiver at facility.

Honestly, some of the staff here is great. Dedicated, helpful, friendly. They brought in the ED from their Midlothian location, and I have seen implemented changes. The grounds are just so boring, the sidewalks are not accessible all the way around, a very loud industrial fan in the courtyard, not much to look at and enjoy outside, which we know is vital for positive minds. Food is very hit or miss and seems like more thought could go into the “culinary gourmet”, sorry but chili cheese hot dogs and tator tots and some bean salad to top it off is not doing it. Activities inside are ok. Call times are getting better, still inconsistent along with communication but hopeful it will continue to progress.

We really like the apartment size, that is really nice. Based on the experience we have had so far, we would recommend the Anthology of Charlottesville to other families who are looking for a place for their loved ones.

Assisted Living seems to be fine here, but look elsewhere for Memory Care. Staff is hardworking and caring, but overworked. Layout is terrible. Very dark & depressing, not enough windows or natural light. The courtyard is good, but can get very hot. The food in Memory Care is not varied enough, or very nutritious IMO.

My loved one is currently a resident at The Fountains at Boca Ciega Bay. The facility is in a good location. The cleanliness is good. The friendliness and quality of care are okay. The meals are also okay. However, the administration is not great.

We picked this community, because it was good on paper and during visits. Close to home, and the Director is wonderful. I would say that it's a pretty community. Sales team and director are great. Food is inadequate and quality is subpar. Aide staff is average; facility is understaffed(like everyone else). [name removed] is in AL and doesn't really want to participate in social activities, although many are available. If they could improve the food and follow through on some items promised, it would make clients much happier

They make my loved one feel at home! She's very happy there! The Blake is very nice and clean! I have some complaints about the food, that have come from a few different residents. I wish they would try to get my mom to be more involved. We had some issues with the nursing staff being on the same page regarding my loved ones plan of care. That has been worked out.

As far as appearances go, Anthology of Tuckahoe looks like a nice facility. But after moving in, we found management to be weak. And communication was poor as well.

Dirty, poor quality food. Never had salmon or steak as promised. Girl in lunchroom cafe was rude and always unpleasant. Housecleaning staff were rude and unkind. Are they that desperate for workers???? However all persons in the upper levels of administration were outstanding and helpful. Also the Physical Therapy staff were great. The guys in Maintenance were also kind and helpful. And the head of the dining room was extremely accommodating. We left after 4 months because we didn't want to be in there the rest of our lives and the prices were going up.

Our experience so far at this facility has been okay. The biggest issue that I have would be that they seem to be unprepared to deal with Parkinson's, especially on the medication side. If you're just looking for Assisted Living or even Independent Living without additional needs, I would probably rate them higher. Another concern is that it's a newer construction building and there are some quality issues with the construction that need to be resolved. The food is very good quality and variety. Communication with the family is very good. They seem to offer a good variety of activities, my loved one just doesn't participate much. Housekeeping seems to be once a week. I would maybe recommend this facility to family and friends for Assisted or Independent Living, it depends on the situation. It probably wouldn't be my first choice.

I toured this facility, it was an older facility. Staff was not reassuring of the quality of care we would be getting for the money. I believe it has a lot to do with that property is in ownership transition. The property is of poor quality. Would not recommend unless money played a big role in the family decision making.

My loved one did not move in. They did not acknowledge when my loved one passed. They were misleading with the price. There was a huge turnover in staff. the residents seemed to be happy. It was clean. They are short staffed, and need new management. They were going through changes with the chef, so the food was not as good. They had a lot of activiites.

Beautiful building. Beautiful apts. Residents are lovely. Nice group of people. Food is ok; could be much better. Wait staff should pay better attention when taking resident meal orders. CNAs - compassion is a requirement of the job. Maintenance dept needs better staffing/capability to respond to HVAC issues. Ask about timing of rent increase and then get commitment in writing.

The facility is first class but they are short staffed so the service is not great. It is also difficult to communicate with the leadership. They are not very responsive to emails and are difficult to reach on the phone.

I rated the staff a 4 for quality, for quantity I'd give it a 2.

Holiday Ashley seems to be a good fit for my sister's need. She appears to be comfortable and that's what's important at this stage of her life.

What we like about Anthology is the food, the meals are good and the staff are friendly. However they need a lot of improvement with their organization within the administrative team. The nursing staff could have better communication, we had some issues with our loved one not receiving medication at the correct time there could be better training. We also had big problems when it comes to the activities.

I was not very impressed with Laurel Glen during our tour. The facility looked very institutional, it just had that typical nursing home "feel" when you walked in.

Our loved one was there for [dates removed] for respite care and with it being a newer facility it was really nice and super clean so that was a plus. However where most of our complaints come is directed towards to executive director. Whenever we would reach out via text, phone call or email with any questions o concerns we rarely ever received a response back.

Our tour at Holiday River's Edge was great. It was just not the place for my mom. They didn't have the personal outdoor space we felt was necessary for her. And it was also an older facility.