The Blake by QSL Management

There has been issues with the weekly apartment cleaning. All in all my family is happy there and I would recommend

I was referred to Laurel Grove through a friend. I looked up the facility on line and decided to schedule a tour. Immediately, after hitting the submit button I was receiving a phone call back. I was very surprised ??, at the quick response. The conversation was very professional, and customer service driven. I was inspired by the high standards set forth by this facility that is vested into the residents care and engagement.

We picked this community because of the friendly staff and it's cost effective. I would recommend to others.

Having compared The Oaks with other comparable facilities in the immediate area, I would highly recommend it. It is a "home-like" atmosphere. My husband is in the Memory Care Unit of the facility. It is secure and, for the first time in months, I feel that he is in a safe place. Staff has been great--from housekeeping to management. Meals are better than expected--quite a variety and "on-time". Move-in was flawless. This is a new facility in Aiken--PT area, barber/beauty salon not yet fully implemented, but look forward to that happening soon. Also, an outdoor covered patio with lovely furniture and heaters. Have not utilized that yet. Only slight criticism is they should implement an "orientation program" for new residents/caregivers. That would help the new arrivals and save time for The Oaks. it is an absolutely beautiful facility. Very large window in room for natural light, very well laid out bathroom with all necessary safety measures considered. Ample closets. Floors are not carpet, "vinyl" type planks. ..a good thing.

The staff and community members are very kind and helpful while transitioning in and out of the facility. They truly went above and beyond in helping us keep an eye on our father during the early stages of dementia, until he needed more care!

Symphony at Stuart is the 3rd memory care facility that my mother has been to in the last 5-1/2 years. Symphony is by far the best. Their facility is beautiful, clean and welcoming. All of the staff are knowledgeable and compassionate with a side of good humor. The entire staff knows everyone by name and always has a smile and a good word. They consistently work and communicate with you to met all the needs and nuisances of your family members. I am so pleased with the level of compassion, communication and care that we have recently moved my 93 year old father into the assisted living side. I feel confident that my parents care will be great and that both my parents different needs will be well taken care of.

I highly recommend doing a lunch tour with [name removed], their marketing director. Not only was she informative about the community, but we have a very tasty lunch too! We had shrimp cocktail, a house salad, a mushroom and swiss burger, and even dessert! The community was very gracious with inviting us to one of their upcoming events, and we certainly will be back for it!

When I went to meet them, everybody was wonderful and I knew my mom would be welcomed and enjoy living there. I would recommend to others.

I came during Christmas time to help decorate and to spend time with the residents. Everyone was very kinda nd I had a great time.

Everybody is very courteous and respectful of every everybody and they look out for everybody, all in a good way. They've been great. I would recommend this facility to others.

I work in the industry and have had many interactions with the sales person. She is helpful and provided me with resources to share with my clients. Great leadership. I would recommend this place.

I was able to meet with some of the staff. Very knowledgeable and caring. The place was neat and clean. Everyone looked happy I was greeted by many people when they walked by me.

It's very nice and upscale. Staff and residents are welcoming and very friendly. They always have something going on to entertain the guest. The apartments are very nice and spacious. We picked this community because it's central location to family that live in the area.Very nice and welcomingHad all the levels of care that we were interested in (independent, assisted, memory care)Large/spacious living areas.Beautiful grounds and very well maintained.

This community checked off everything on my list for my uncle. We were overwhelmed with looking for a community for him but were so amazed with everything they had to offer. From the signature programming to the different options of food, to the loving staff we saw, it put my mind at ease.

My experience there was good. I liked the people there. It is a nice place. The food there was not that great and could stand some improvement. The food at [facility name removed], where I am at now is a lot worse.

This community was recently bought by retirement unlimited which is the same company that owns another community I have been looking at, [name removed]. Walked in for an unscheduled tour and the marketing director [name removed] was gracious to take time out of her day to walk us around. I was very impressed by the touch screen TV they have which allowed us to look at different floorpans before talking a walk. It helped us narrow down our search. Everyone we encountered was very friendly!

We brought our Girl Scout Troop to sing carols. The staff was so welcoming and showed such appreciation. They made sure to encourage residents to come participate too and the residents were clearly engaged and seemed very happy.

I found this community, The Fairmont, to be a very welcoming establishment. Their employees are very pleasant, knowledgeable, and helpful. The food was commendable and food choices pleasant. The Fairmont's location is convenient and the grounds well cared for.

At a point in my life when I needed help, Sunrise became a lifesaver for me. Being wheelchair bound because of MS, I found living accommodations where I could receive daily help from kind, nonjudgmental caregivers. I appreciate the happy and upbeat attitudes of everyone who works at Sunrise and I am grateful for my life here. I’ve made friends with special people who enrich my life. This is a special place!

I enjoy where I am the food is ok an I love our activities the staff is welcoming a the ppl here are amazing I enjoy living here we always have something to do. The management is wonderful they always there to help.