The Blake by QSL Management

This community was extremely expensive and they require a 30 days stay. We just needed a little less than a week and this community was not as flexible. This community was really nice it was like being on a cruise ship.

Amazing Facility and incredible Staff. I am so happy I chose this Facility for my Mom who enjoys living here. The staff is amazing and always available for help and are so caring. [name removed] the Administrator cares very much for her residents and has helped me anytime I have an issue. Her concern for my Moms well being as well as the other residents is very comforting. I don’t have to worry about Mom now as I know she is well taking care of and Happy. Thank all for you for the Love and Care you give my Mom.

The most important thing for us is our loved one is much healthier and happier being there. It took him a little while to adjust, but I think he's doing so much better than he ever would have done staying at home. He was in a wheelchair when he went in, and now he's walking with a walker and doesn't even use the wheelchair at all. I've been very pleased with the staff. There are a lot of activities offered. It's very expensive, but we want him in a good place. And ultimately he really loves it there.

Our family had an in person tour and we loved this community but because of my age and not being either 55 or 62 (cant remember the number exact) I was not able to move in. However we thought it was amazing, they have a chef on sight to which I know is important to some people. It was a wonderful experience.

Our family had an in person tour and we absolutely love the River's Edge, the staff we spoke with were incredible

It is a good place for somebody who needs a assisted living level of care or mostly independent. It works good for my loved one. It wouldn't be good for someone with nursing home level needs. They offer transportation to doctor appointments as well as trips. They offer painting classes, music, church service for many denominations, bible studies, bingo, field trips, weekly shopping trips to Walmart, dance parties, live bands come almost every week, for activities to name a few. They provide numerous options during meal times like a restaurant.

What we really like about the place is how the residents will come up to you without being prompted. They engage in conversation, they are so friendly and that is very important to us. The residents have their own voice and the staff actually listen to them. Anytime there are concerns they address them quickly and solve the issues. It does not have that sterile hospital feel to is, it was warm and welcoming. They have the usual activities like bingo, arts and crafts, mind stimulating games, physical activities and movie nights. We especially like how they have separate rooms foe everything. They have a library, a chapel, movie room, music room, activity room. A separate gathering room for additional activities on the second floor. They have a physical therapy room where the residents can have PT, OT and speech therapy. They also have a big dining room. Our aunt likes best that when she goes down to get PT that the machines and staff are there, and she does not have to wait on anybody. This community is just not a great place when everything is going great, it is a great place because it still gives you that confidence that your loved one is in good hands even when things might not be going well.

During our loved ones stay it was a wonderful experience, the New Haven community is beautiful and we like how they have a swimming pool. He seemed to be very happy with the meals and dining service and given the market it did seem like a pretty good value.

The first thing I noticed at the Blake was the positive greeting by all staff when I saw them any place in the facility. The first meeting with [name removed] was not only informative but also most welcoming. The gentlemen at the front door [names removed] could not be more helpful or positive. [name removed], in charge of wellness, worked overtime to make sure that my needs were met. [name removed], newly in charge of activities, was brimming with ideas. I do hope that they are appreciated for all they are doing. Bunny Sheppard

I think they have a caring staff and do well in taking care of the residents here. The staff are excellent to work with and resolve any questions or concerns quickly. The community is assisting with bathing, dressing, laundry service, and hygiene for my loved one. The memory care is a secure area. I am disappointed in the meals, there is only one selection. It would be nice to see the residents have options to choose from for meals. There are lots of activities for the residents to engage with.

Truly enjoyed my visit to The LightHouse. I attended a Carnival created for the residents and was more than impressed with the genuine care the staff illustrated during this event! A beautiful facility, a place I would recommend to anyone looking for a home in a safe yet fun environment!!!

We love it. It feels like a home away from home. Everyone is friendly. You get to know people. I visit weekly and the residents are great and friendly. My loved one is doing great and loves it. I love the freedom of knowing that she can ask for help if she needs it. The activities are great, they offer things like outings and bingo, bus services to go shopping, etc.

I chose Washington Commons because I really liked the location and the apartment size, really I liked everything about it. The residents who live here are all super friendly. There are plenty of activities provided to participate in. I would recommend them to others looking.

Great community, this was too far from family was the downfall.

The staff members and other residents here act more like family which is really nice and so far based on my experience I would recommend the Smoky Springs to other families.

The staff are excellent. The administrative staff was very welcoming and transparent. On our tour, everyone was friendly. When we arrived, I mentioned to them that we wanted to reserve the private dining room, and they made that accommodation for us that evening on short notice. The staff really welcomed our friend upon move-in. When we told them her birthday had just passed, they did a shout out for her. It's just a very nice atmosphere. I enjoy the food. I've stayed in their guest suite that's available to families to rent. It's an efficiency apartment that's very nice and very clean. It even had a dining room table. Being able to stay there with her for a couple of days made the transition easy for my friend. I think it's an excellent value compared to other places we toured. Their Covid protocols really stood out to me as well. 100% of the staff was vaccinated as well as the residents in the community. That was not the case at other communities. They have an automated check-in system for visitors that they monitor where you take your temperature and log in. It gave me a sense of comfort knowing they were on top of it. All in all, I rate them very highly and definitely recommend them to others.

Benton House of Augusta is the best place to put your parent or loved one. The community he was at before was bad. Now here at Benton House my loved one enjoys what he eats and the people around him.

The staff are friendly and it is a smaller community. It has a family feel to it. I would recommend the community to others for their loved ones. The staff are great to work with. My loved one seems happy with the food. I feel there could be more activities offered to the residents; however, it is winter, and there haven't been a lot of field trips offered.

I would recommend Ashley Park to others for their loved ones. The community took care of all the needs of the residents. They were accommodating. The food was pretty good. The communication with the staff was good to talk to and they always had someone available to talk to. They always answered any question or assisted with the needs of the residents. The doors were always open for family or residents.

My family members who live here seem pleased with it. It's a very nice, clean place. The staff really seems to be quite caring. They take really good care of them.