The Arbor Company

This facility is exceptional, we have been very pleased with the care she has received. They have had a good covid plan and had focused on keeping the residence safe. This facility is newer and very modern, and before covid, they included the family in activities including holiday functions. During covid, we have video calls on a large tv so that we can visit. Their communication has been amazing and they keep us informed. They are currently bringing in a social worker to help the residence cope with the pandemic and the separation anxiety. I would recommend this facility to others

They have had a great covid plan, and have kept the residence very safe. They are starting some outdoor activities including musical performances. They have been so good with my mom. I could not be any happier than I am right now with this community. The room sizes are really nice and big, and the food is good.

During the pandemic we believe they are doing the best that they can, and we believe they are still doing some activities. The director there is really on top of everything, we also found the dining services to be fantastic. They invited us as a family to have dinner, the food was fantastic. We spent last Thanksgiving there and they had friends and family there and it was really lovely. They really take the residents dietary restrictions to mind and to encourage them to eat, which is very important

Excellent discussion. [name removed] was passionate about the facility and program. Also [name removed] (director) was very nice and welcoming. The cost was somewhat concerning for my mother but we will have to weigh the benefits. Thanks to this team for a great presentation.

I would highly recommend Arbor Terrace of Knoxville to anyone who is looking. We really enjoyed my dads stay here for his last year of life. The staff members were very friendly and you can tell they really cared about my dad.

A lovely experience from start to finish. The tour felt relaxed and the facility is very inviting.

Great staff who has plenty of energy to keep the residents happy. Building and grounds are perfectly maintained. They have great transportation for the residents. Activities are outstanding with several areas to have multiple events and the same time.

This Memory Care community is very unique. The courtyards are peaceful and the design of the community was well thought out.

One of the cleanest places I have ever toured. All of the workers were friendly and the sales person I worked with was authentic.

Although COVID took a toll on everything, Atria did a fantastic job keeping our loved ones safe and entertained. There are always improvements that can be made, but they always listen to feedback and strive to be better.

My mother has been at the facility for almost five months. One of the most important aspects for my mother was the food. When she first arrived, she was not happy with the portions (for a small lady she has an enormous appetite) and the type of food being served. The chef spent time with my mom to understand her needs and wants and now she is happy with her meals. She was also not happy with the location of her apartment and they were very helpful in finding her another apartment and relocating her. She seems very happy and content now. Except for one Aid, the staff is very responsive, respectful and kind. I would recommend this facility to others.

Atria itself was a very nice place. They allowed new residents during the pandemic which some others did not. I think the seniors are the most lonely and need that interaction that they are not able to get with COVID. Atria did do drive up interactions with family members, but you have to stay 6 feet apart and someone from the facility is always there. They are doing the best they can within the restrictions, but I believe this is something that senior facilities as a whole need to work on.

The employees here are rockstars. More places should pick their staff the way Atria does.

I am a resident at Atria Villages of Windsor. The word that best describes Atria is family. Both myself and my wife feel the same. Atria is where we are for the years ahead and we are so happy to be a part of this community.

I must admit that I had some concerns about what a memory care unit would be like on a day-to-day basis. When our mother moved in nearly a year ago I learned that caring was the first priority of the staff. My mother has adjusted beautifully in what is a terribly emotional and difficult situation having lost a spouse of many years and being in and out of confusion. The facility is beautiful the courtyard is calming and the staff is there every time you turn around to be sure that needs are being cared for. I so appreciate seeing the dignity that our family members are treated with every day by the wonderful staff! Continued success and thank you for everything!

My Husband and I moved into Atria The Villages of Windsor June 2019. Our concern was how were we going to adjust to the Independent Living new life style and meet new friends. After the first week, the friendly and helpful staff from the Engage Life Team, Concierge Desk, Dining, Maintenance and Housekeeping Staffs in every way helped us transition into an active new life style. We have made wonderful friends, enjoy the daily activities, throughout the week, participate in the many exercise programs made available to us and the dining experience has exceeded our expectations. In the 3 months we have lived here, my husband tells family members that living in our lovely apartment is the best decision we have made to enjoy and prolong a happy, healthful and busy life style.

Ode of honor dedicated to all the staff at Atria Villages of Windsor. During these last weeks of seclusion, one thing has remained steadfast... the commitment and dedication of all the Atria staff to the residents. They have been in transition from one job to another. From meal deliveries to temperature taking, they do any job needed to in order to keep us happy and healthy. Our dear Engage Life staff seen in every area, planning activities with great creativity. Outdoor concerts on golf carts, and everything in between. When an employer is hiring staff, he or she looks for the person who is flexible and responsible, who can follow their job description, but in an emergency, they will do anything that is required of them. The employees of Atria have demonstrated these qualities and have gone above and beyond. Speaking for myself and all of the other residents, we want to say thank you and we honor you for your hard work and dedication. May you all be well and continue to care for us and yourselves until this tough time is over. Atria Villages of Windsor Resident,

I am a speech pathologist and I’ve seen a lot of senior living communities in the area, however, Atria Villages of Windsor is something special. Amazing opportunities for residents to be involved in, the building is gorgeous, and the staff are next level. Highly impressed!

My mom moved into atria villages of Windsor memory care in December 2018. After my dad passed away we needed a place for my mom to live. The staff and residents were so welcoming. My mom is thriving in the community. She is participating in amazing programs and is happy and living a beautiful life. On [date removed] I was lucky enough to join the atria villages of Windsor family as the Executive Director. Not only is this a wonderful place to live but also an incredible place to work. My mom and I are so blessed to be part of the Atria Villages of Windsor Family.

I’m so thankful for the staff at Atria. My mom is well taken care of and I often joke she looks younger the longer she stays there. The staff really cares about each and every resident and always has a smilie on their face.