Sunshine Retirement Living LLC

The staff is very friendly and the food is good. The apartments are very nice and cozy. We absolutely love this facility.

We have not used the care services. They do not have that many offsite places and they only take them, unless they request it. They have bingo night and card games.

Overall I've liked what I've seen any time I have visited The Clairmont! It's a clean, nice looking facilty, and the staff is friendly and professional. They've been around quite a while, and they've got a great reputation!

Me knowing that my grandma is well taken care of and has friends and things to do here helps all of us know that she is great.

My loved one had a little trouble in the beginning, but it was not too bad. So far everything with The Continental has been fine. I really can not complain about anything in regards to the place or staff.

I liked everything I have seen so far.

It's not very big. There is no place to go walking. Noisy. On freeway.

I think overall it's been a very good experience. The staff has been very friendly to me. There haven't been any hidden fees, nothing is perfect, there have been times when we have eaten and not been completely happy. They are very religious with getting the room clean and keeping the linens fresh. They have repainted and refreshed several areas of the community. They are really good about responding to any issues or questions that have been brought up. They are in the process of bringing in new live in assistants. There has been a lot of turnover in the staff, in the six months we have been there, they are very friendly and do a good job, but there is a lack of consistency. I feel like they always stop and give me their full attention when I see them or ask a question, but when she talks to them she says she feel like she is interrupting. They are good about upkeep and maintenance and even painted for us, but it's not always consistent, and it takes a bit of time to get something fixed, and you might have to tell them more than once. When the mail comes in and you don't have room for a package or magazine, it just gets laid on a table, and sometimes those things can get taken, it would be nice to have a way for them to keep them. Overall if anyone ever needs a place I always tell them to go here. A list of services, and amenities offered and how to access them would be wonderful.

The apartments here are very nice and cozy. The staff is warm and helpful and they are constantly going above and beyond the call of duty for all of the residents and their families. Very comfortable place, but the food could be better.

The staff is pretty nice at Madison Meadows . My dad is not used to be by himself in an apartment. He is adjusting but is resisting the adjusting. He has made a few friends. He is not used to not being able to get out on his own. There is room for improvement with the care. The staff forgot to give him Saturdays medication. I called them out on it and they said that they ran out. Well, I gave them a prescription that would last 3 months. [removed] Also I told them to give his medication between 7 and 8 in the evening because he will fall asleep soon after and they gave me attitude about it. They are doing it but they have a couple of medical assistance that are nice but do have an attitude. They could use more activities and variety of activities here. The food is good. Overall it is a very nice facility. I would refer people here. They just need to work out a few kinks.

At Quail Ridge the one problem that I've had so far is the same thing that we had with the assisted living. She saw the doctor and had an evaluation and getting the evaluation to us has been slow. The staff haven't been very good at keeping us up to date on things. I've been a little not as pleased at them not getting back with me. I still need doctor reports and her care plan. Since this is a dementia/Alzheimer's facility I was hoping they could do more individual things. What I'm finding out is it's more groups and mom is not a group person. I would like her to have her photo album and look at pictures and the staff acted like they could only do that in a group setting. I'm sure they don't have as many personal aids. I would like to see the ratio of residents to aids increased. Those patients need that attention. Everyone at this facility is wonderful. Kendra is great at responding to me. I know they are working on things.

The Quail Lodge a very nice place to be I have had a wonderful experience and I rate this place a 5+! This place very excellent, and clean. I feel the staffing is attentive and very helpful to my needs. And the services provided having been excellent.

I know that they are exceptionally friendly. They reach out a lot. The place was clean. My dad really liked the food. I would say his experience there was really good. It was probably the best we could have expected from a care facility.

The grounds at Waterford Terrace are well cared for and maintained quite nice. The management and staff are all very nice people. The price could be more reasonable but you get what you pay for, although I do think they could offer a little more. They offer nice activities but mom doesn't participate. They could do better on house cleaning. The staff need to be more thorough, they do very little dusting. They have now implemented a room service fee come September 1st and I think the price seems outrageous. Overall I am pleased but I do think they could do a little better especially for the prices.

It is hard to judge right now because they are in a transition, so that has been difficult just knowing how the place is going to be after it is done. Overall though, it has been very good, but there's just the feeling of it being up in the air right now.

I toured here when I was was looking at options. The place was nice, I liked the decor and the atmosphere. It seemed like a pretty active community. It's not the place we chose, but I liked it.

I am living at Summerfield Retirement Estates and it is going well. They have a very good transportation system that I take advantage of. The food they have here is very good as well. The people are all very nice and friendly. I have only been here a few weeks, but so far things have gone well. It has been a bit of an adjustment for me, but all in all it has gone well.

My mother has been enjoying it so far in the time she's been there!

The location is very accessible and clean. The [physical buildings themselves need some TLC in little spots--but not pervasive. Watch corners; need to cover the corners with clear plastic to prevent wheelchairs from knocking off the plaster. One of the repainting jobs did not look as though it was sanded and primed prior to the repaint. However, it was super, super clean! The staff was wonderful!!! Food was great!

We toured this community while looking into senior living options for a loved one. I thought Creekside Pines was a very nice looking place, and it was somewhere we were considering for our loved one. The staff we met were friendly, and the place was clean and well kept. However, my loved one was getting to the point where she would need daily assistance, which is not something they provide here.