Sunrise Senior Living

All is a 5, very happy with the place. The facility is very clean and well maintained. They just recently hired a new activities director who is very good.

If I had to pick one thing, I would say the staff. When my sister was moving in, she had to set up her tv, her computer and a printer. There was always someone, probably the same person who came to help her. About 4-5 months ago she was no longer able to use a walker. She is in a wheelchair. She is always welcome on every outing. Whether it's to visit Walmart, to go out to lunch or dinner, she is always welcome in the bus with other more mobile residents. The people who sit at the front desk and answer the phone are there to greet me when I visit or answer questions when I call. The women who pick up and deliver her laundry are friendly and willing to stop and chat and brighten her day. Another thing I like at Sunrise is the dining arrangements. They do not have a large 'restaurant' style dining room. They have only small dining rooms. There are maybe 4 small tables so 20 people eat together 3 times a day. I think it adds to the comradely and allows the residents to form more meaningful friendships. There was an adjustment period, but once she settled in she's really content there.

My stepmom moved into Sunrise a few months ago and enjoys it very much. At first, she was alone at a dinner table but then the staff got her together with a group and she is now having a great time at dinner. She has only done a few of the activities...she loved when they had the piano player and everyone sang. She also said she food has been very good. All in all...a great place for our stepmom!

Excellent, caring staff. Beautifully decorated. Welcoming atmosphere. Chef prepares tasty meals with different selections each day. All areas are clean and rooms have been redesigned. Monthly price is a bit expensive, however.

My mom stayed there for two weeks as a respite care. She was very happy with their service. The room and bathroom were clean and looked homely. People who worked there were nice and friendly. They have lots of activities for the residents.

I am glad that my sisters-in-law are staying at this facility. We've had some rough moments at the start for both but the staff is caring and responsive and my husband and I are very happy with the care.

My mom loves the people, the facility, and the food at Sunrise in Buffalo Grove. I am grateful that I can feel comfortable knowing that my mother is being well taken care of - she is in a safe & comfortable environment, she is healthy, she is happy, and she is being well taken care of. The staff is great (extra kudos to [names removed]) - they have all helped with the transition for my mother into the Sunrise Buffalo Grove ALF. I would highly recommend Sunrise!

I would rate each category on this list as a 5. We have been extremely happy with Sunrise. The staff is excellent and very hard working. There are so many wonderful activities which have really helped my mom to adjust. I feel she is very well cared for and in a loving and very safe place. The nursing staff has been there for many years and is excellent.

They didn’t have available what I needed for my folks, but [name removed] the sales rep spent a ton of time on the phone with me giving me tips for navigating my Mom’s recovery and rehab even though she had no stakes. If she’s any kind of example of what the rest of the staff is like, I would be thrilled to place my parents there. [name removed] is an amazing human.

Excellent facility and staff. The front desk people when you come in back door are always polite and helpful. Nurses are very organized with meds and needs of patients, CNP always available, as needed.

Sunrise West Essex was wonderful to [name removed]. Aides were very caring . From the Receptionist Carol to all of Administrators all I can say they were exceptional. Thank you for giving me the recommendation

Sunrise of Sandy has been AMAZING! 5 on all counts! They took attentive, skillful, loving and excellent care of my mother-in-law. Her last year of life was so much better because she was there interacting with the great staff, getting to know new friends, enjoying the fun activities, playing the piano for people in memory care ... everything we had hoped she would experience in an assisted-living community. Mom passed away last month. The nurses, aids, staff, EVERYONE was so kind, supportive and helped us through that process, after she passed and the days following. If our family could give Sunrise a 10, we would!

The Stratford is a wonderful place to live. The staff and residents alike are very friendly and helpful. The food is good and they offer a nice variety I chose a fully renovated unit and wow! Really nice to have new everything Move to the Stratford - you will be glad you did

Very pleased! Good communication, caring and friendly staff from the Director to the Concierge to the Care Managers, memory care director and staff are wonderful and very responsive, my dad’s room is always clean, laundry done, he’s looking healthier than he has in a long time (he was at home trying to take care of himself) and he says he hasn’t had a bad meal yet lol Activities are varied and many residents take part. Overall very happy with Sunrise of Springfield!

The staff here the Sunrise of Norwood are friendly, caring and kind to the residents. They make them feel at home here. We have been very impressed with the care and dedication of the staff.

[name removed] and I have both been pleased with the services provided. From front desk staff to nursing assistance to nursing and administration we are pleased. Nutritional standards are superior. Our only concern is that there is a limited parking, and in our case, it makes it very difficult for our older relatives who would otherwise visit. I feel this deficit is not therapeutic for the residents and I hope that that might change.

Entire staff has been very kind and professional. Extremely clean and safe for community. Meals allow selection and always high quality. Many activities during day. Meds always administered on time and with education

Frankly, it's beautiful and smelled nice. The staff seemed attentive and were friendly. It is spotless and residents are well cared for. [name removed] is content living there.

We consider ourselves very lucky to have found Sunrise. We were very impressed with the care our mom received, and that was said by numerous family member. I have worked as a CNA for about 40 years in nursing homes, hospital, and patient's homes. My sister-in-law and our cousin are both nurses. Other family members without a healthcare background also agree. The care, cleanliness, and staff attitude were excellent! Meals were good with a lot of choices, including requesting something simpler to make that might not be listed on the menu. Seniors though have tricky taste buds so our mom was not as happy with the food as the rest of us were. Activities varied depending on the day and they tried to have a good variety, but again, residents like various different things so it depended on the day as to activity participation. Value for the cost is reasonably good. You get what you pay for though so if you want to make sure you have good care with happy long-staying staff, you might pay a little more to get it.

[name removed] is an asset to Sunrise Dix Hills. He is caring, passionate and treats the residents like family. My husband loves him, trusts him and is always happy when he come into his room.