Sunrise Senior Living

Sunrise has been absolutely wonderful from the very beginning. The executive director and all of the staff have been caring, kind, compassionate, and excellent communicators before and during COVID-19. They send a evening report by email with updates to all of the family members. My aunt has food allergies to soy and peanuts. We met with the chef and he has her menu down to a perfect science. All of the staff in the building at Sunrise have a clear understanding for cognitive related impairments such as dementia and Alzheimer's. They are all educated in how to handle , talk to, comfort, de-escalate, and redirect the residents.

Upon introductions, the admissions director, certified recreational therapist, and executive director were very comforting, supportive, and kind in my aunt's transition to their new sister community. They have continued their same emotional support to my family especially surrounding the difficulties of moving a loved one with memory issues.

My sister really likes it there and she is not the easiest person to please so that makes me happy. It is a beautiful setting. The food seems to be good.The staff is very caring. We had heard good things about Sunrise when we were looking. I am very glad we have found a good place that my sister likes.

Sunrise was such a great place. My brother received excellent care there. We chose the community for its location but also because we had a couple of bad experiences at other communities in the area. At Sunrise, the care was absolutely stellar. I would definitely recommend it to other families.

They have been great with this virus situation. They have really done what needs to be done. Their communication has been 100% . They have been great keeping families engaged. They have a Facebook page where families can see what's going on. They have periodic virtual meetings where the families of the residents have a conference call which has been very effective. They really have their stuff together. The residents units are a good size.

The staff is so caring. They were very welcoming, she fit in very quickly. Aspired Living is a newer facility. The rooms are larger and they have all one and two bedroom units. They have open style dining no set times it is all restaurant style dining. Great with communication, lots of email and a Zoom meeting. They have been good at keeping families in the loop.

Super friendly people, clean, lots of activities. Larger community, my mom is on the 2nd floor which means navigating an elevator but there were always staff members there to help her if needed. Overall for our situation I was very pleased with the experience

I feel they are handling the quarantine very well. Very clean property. Staff is very friendly to my aunt. They have good care levels that can manage my aunts needs. I would recommend Sunrise at River Road to a friend. My aunt loves the food.It has been hard for me since I am 200 miles away but they have good communication and offer video conferencing to help families stay connected.

Sunrise at Webb Gin is a wonderful place for your loved ones. My mother has been there for almost four years and I have many opportunities to participate in their programs and have enjoyed every one. Everyone I have met has been kind thoughtful and caring. They are always looking out for their residents and I never have to worry about my mom.

Sunrise seems to be a very open and welcoming community. She moved in a week prior to the quarantine and she was very happy that week. Now she would like to just be able to get out and go the dinner! She looked at three different communities, but she chose Sunrise because it was closet to her family.

I toured several places and the thing I liked best about Sunrise was the community size. It is small, not hotel like and sterile. The common areas are decorated warmly and there is a lot to do. The staff want the residents to get dressed every day and come to the dining room for all of their meals, which I thought was good for my grandmother. They encourage the residents to be active and participate in activities as well. I ate breakfast there with my grandmother every morning, and the food was good. but service takes a while and I found that my grandmother had to learn to be patient.

We have found a very caring facility for our sister. During this pandemic they have gone out of their way to put us in touch with her as the facility is locked down for all visitors. Any questions we have there is always someone to answer them. She is in the Reminiscence section of the facility.

My brother and I visited have 12 Senior Centers in person and carefully reviewed 25 more online. Our parents were initially at Oakmont/ Fair Oaks (not a good fit for us- overly priced and not enough truly "adult" activities). Sunrise has been a dream: staff are friendly, kind, truly love their jobs and residents. (Tip: if you are interviewing various Centers, ask how long each employee has worked there? Short time = unhappy workers, which eventually will show in their interactions with residents). You'll find long tenures at Sunrise. Sunrise has an open, warm layout (think 2 story lobby with fireplace; comfortable, inviting chairs and sofas; wood paneling; nice carpeting; plants, CLEAN; 24/7 Bistro; year-round porches, etc ) that encourages resident interaction. TONS of music - around 3 live performances/week. The size is Goldilocks - not so big that residents get lost in the crowd but not so small as to prevent them from meeting new, interesting friends. Sunrise is set in a calm, pleasant, semi-rural area: lots of mature trees, rolling hills and greenery, but just about a mile from shops and restaurants. We could not be HAPPIER, and so are our Parents!!!!

It's a really great place and the staff and nurses are really nice. Whether it was a misunderstanding or I didn't ask enough questions, I was very disappointed in how they put her in a shared room when they only showed me private rooms when I toured. I didn't know that she would have share a room and I may have chosen a different community if I did know. I was unaware that there would be extra expenses than they originally told me. The staff are very good at calling me and are very friendly and helpful. My sister in law who lives there says the food is really good, too. I would just want to let other families know to make sure they understand that it is more financially involved then they tell you.

Sunrise @ Buckhead was fabulous. The staff was loving and caring for my father. Most of the employees were long time caregivers at this location. They were very informative in all aspects of my dad's care until the day he passed away. I can honestly say that he passed with some loving people. Even though we were not allowed to visit because of the Coronavirus his last days, the staff comforted me by keeping the family informed on a daily basis. Sunrise @ Buckhead is a very classy place to have your loved one if they are in a situation where they can't be alone. Thanks to all of the staff.

Sunrise @ Buckhead was fabulous. The staff was loving and caring for my father. Most of the employees were long time caregivers at this location. They were very informative in all aspects of my dad's care unit the day he passed away. I can honestly say that he passed with some loving people. Even though we were not allowed to visit because of the Coronavirus his last days, the staff comforted me by keeping the family informed of a daily basis. Sunrise @ Buckhead is a very classy place to have your loved one if they are in a situation where they can't be alone. Thanks to all of the staff.

A very upfront and honest community. I was impressed that the level of care and price actually went down after 30 days they determined that my aunt needed less care and reduced the quoted price. They have a beautiful courtyard and do a lot of activities out in the courtyard. My has a lovely room overlooking the courtyard with a walk in closet. There is a good variety in food choices. [Name removed] was wonderful to work with. The only problem we ran into which is not a big deal is that we need to bring in our own person to mount her 50 inch TV and with the Covid -19 they are not letting anyone in yet to do that for her.. Overall my aunt is very happy.

After researching many facilities, including reviews and site visits, we recently chose Sunrise of Frisco for our loved one. The overall "feel" of the facility was important, but the caregivers were the difference makers. Sunrise has done a great job, and we are pleased w/ care, food, activities, and positive attitudes.

My mother was kicked out of several assisted living facilities, each of whom claimed to be the last place that she would ever have to move to, then took our money and told us that she needed a "higher level of care". Then we went to the Sunrise of North Lynbrook and truly found a home. I cannot say enough about the compassion and caring of the staff, including nursing and care managers. They treated her like she was their grandmother. She is there now, near the end, and I can rest knowing that I have a team of dedicated people that support both me and her. Thank you to [names removed] - i am always and eternally grateful to you and your team.

Mom currently lives here. We are quite happy with the staff and the services.