Sunrise Senior Living

This community is very much like home and everyone is very friendly. They seem to take very good care of the residents at this community. They have activities like word association, bingo, social hour and alcholic drinks. They also have a lot of karaoke for the residents to sing.

We thought Sunrise of Henderson was amazing. But it was very expensive. And it just felt a little colder and less personal than the community we chose.

Sunrise of Fleetwood is in a great location. It is a very nice facility and my loved one had a good experience for the short time that she was here.

We're happy with Sunrise. It's a clean facility. I think they're properly staffed, and the people there mean well. There are a lot of younger ladies working there as care assistants, and sometimes they rush a little perhaps. Their personalities come out in the way they do their job. Some get in and get it done, while some take a little more time and interact with my mom more gently. But I believe that variation in bedside manner would happen anywhere you go. It has been an adjustment for my mom, and it has taken some back and forth of them getting to know her and her needs, and her getting to know them. My mom also has dementia, so that's thrown some wrenches into her care. But everything has turned out well overall. My mom raves about how good the food is, which is a big plus. And she likes their coffee, which is important. She's chosen not to participate in activities or get involved with people there, although the staff does try to encourage her. It's a bit pricey for me, and the thing that struck me the most about their billing is they have this very sophisticated algorithm where every little thing that happens gets recorded, and the charges for those things are reflected each month. So the bill changes each month. My mom was combative with them early on when they were trying to do things for her. She was very anxious and uncooperative about the Hoyer lift, and because of that, they made sure she had two people to help instead of one, which costs more. But they've found ways to work around needing two people. We've talked about moving her to the memory unit, which they tell me is better suited to care for her needs. But her neurologist prescribed an anti-anxiety medication that seems to have mellowed Mom out and seems to be a good thing. She's not feeling as anxious about every little thing. I appreciated how willing Sunrise was to work with us to come up with different solutions rather than just push Mom up to that higher level of care. They have been really good at working with our primary doctor and specialists to handle her medication management through Kaiser Permanente. I feel very fortunate and blessed that we are able to cover the cost, which I know a lot of people cannot do.

My mother was only here for a short time before she passed. The facility and staff were so welcoming and kind. We wish she could've had more time here.

The experience we have had so far as been exceptional. Every time we come to visit the community is always clean, tidy, well kept and organized. It has such a warm and welcoming atmosphere to it. The staff members are very helpful and professional as well as kind and supportive.

This community was my other top choice. It was very homey and a type of environment my loved one would have liked. The staff were also super friendly.

We chose Sunrise of Canyon Crest because we liked the idea of having the cottages and having a dining hall in each cottage. Right before my dad passed, each one of the staff came in and gave us hugs and were just amazing, I cannot say enough good about them. I would highly recommend the facility to others looking.

They do what they say are they are going to do in the beginning and follow through with all of their promises made. When you have a lot of needs and are trying to assure your loved one has the best of care, Brighton Gardens has proven that everything we asked for will and has been done. Mom was disengaged with life before, and she has become engaged and involved in life since she has been here. I would definitely recommend to others looking, it has worked very well for us.

I can't recommend Brighton Gardens enough. They allowed my grandfather to live his last year of life with dignity & unmatched care. He was loved, doted on, & every time I went to visit he was content & clearly well cared-for. His room was neat, clean, & he always had what he needed. The facility is beautiful, bright, & felt like a home- never a hospital. They keep their residents busy with activities daily & make sure to get to know them and their interests upon moving in. Grandpa was a big Cubs fan & they made sure to put the games on for him during the season. End of life care is an almost impossible decision to make, & I cannot thank you folks enough for what you did for my grandfather & to ease our minds when we couldn't be there. Even during a pandemic, you made it work & never once had us feel like a burden for checking in on him. It is SO hard to find folks in human services that have genuine passion and dedication but yours has been as clear as glass since day one. THANK YOU.

Its hard. They try!!

We've had a few issues here or there, but everything has always been straightened out once we brought it to their attention, including an issue with the room and a financial/billing issue. We really like the size of the community. It's a little smaller than some of the places that we looked at, so there aren't long hallways that you can get lost in. I think they provide all the care that we need for our loved one. All of the receptionists, and one in particular, are so nice when we walk in. We feel like they are responsible with Covid issues. They require mask wearing and hand washing, and they do contact tracing. So we're comfortable with that. They offer a lot of activities, although our loved one has not been able to participate in much. But we've been pleased overall.

Our family had an in person tour and the only reason we did not choose it was because our loved ones care was just going to be to high of a level, but the tour and the people we met with were very nice.

I felt that this community was wonderful for my husband but for people who are more medically involved and not for more independent living. This was a lovely place just not the right place for my sister.

The experience was wonderful we got lucky we picked them, the place is beautiful and very quite. The amenities seemed great, all the residents were kept very busy. The day members weer excellent, however after she moved one she went to hospice care immediately. The room our loved one was in was horrible, but they did make it up in price.

This community was fine but it was brand new and no one else was there so I did not want my loved one to be alone. The tour was great but it was just not the environment that we were looking for.

They are extremely kind and efficient. They are more than I even expected. Staff know everyone by name and they really truly care about their residents. The memory care unit is very well run and I would highly recommend them.

We chose Sunrise at River Road because after looking through several, Sunrise immediately strikes you as a warm caring and friendly place. The men and women who talked to my father were genuinely sincere. The food is great and they are chef prepared meals, they have a variety of choices that changes every day. I would recommend them to others looking.

We chose Sunrise of Summit because it was a brand new facility and it is in a location where she grew up her whole life. The staff are very kind and courteous. We are pleased with our experience and would recommend to others looking.

This is the perfect place for your loved one. The level of care, the food, the people are all highlights that make this the perfect place. Sunrise is decorated to look like a home. There are different living rooms for the residents to use. The dining room looks like a family's dining room. It allows the residents feel like they are in their own home and not in a community. The staff are great with the residents. Sunrise knows the psychology of elder care to assist with the transition of your loved one into the community.