Sungarden Terrace

I had a great tour of this community and I love how close it is to my house. I decided to choose this facility for my father and unfortunately we are just waiting for a few outside issues to be resolved before moving him in. I do have to say the staff have done a great job at keeping in good contact with me and following up to make sure things are going okay. I would defiantly recommend this place to anyone.

Before deciding on a place for my father I looked into several places both in California and Arizona. From the minute I walked into Harbor Terrace Retirement Center I knew it was the place I wanted my father to live. It is clean, bright and very inviting; the staff is friendly and they truly care about the people living there. There are plenty of fun activities throughout the day to keep the residents busy and entertained and the food is excellent. My father has the best of both worlds now; an independent apartment with all his things for when he wants to relax and just watch some TV alone and just outside his door a beautiful place with all his new friends, staff who have become family to watch over him and activities to keep him busy. I cannot say enough, this place is awesome!

This is a great community. Mom is doing well adjusting to Sungarden. They offer daily activities. The staff are excellent. We have good communication and they are attentive to her. The food is good and they keep the community well taken care of.

My dad loves it there! There are a lot of activities for him. The staff is so nice to work with and helpful with Dad's health issues. His room is kept very clean. He gets fresh sheets and towels every week. I am so glad that I found Harbor Terrace!

We recently placed our aunt in Sungarden Terrace. It is very clean, the food is good and the caregivers are very attentive. The downside is the additional costs to dispense medications and other services, otherwise we feel we are very fortunate to have found this new home for our aunt.

The facility is really good. There is not anything I think they could improve here. They are doing a great job at this facility.

My husbands dad was at Sungarden Terrace prior to passing away two weeks ago. While he was there they took really good care of him. They checked up on him regularly, made sure that all his needs were met and he was being cared for, etc. They were just outstanding!

We are really happy with them. My mom really likes it. They seem to have a lot of scheduled activities going on, though she doesn't participate in much, so it's hard to say how they are. We liked the feel of it, when we were choosing a place. It was friendly and warm, and the people who greeted us and spoke with us were very reassuring. The staff had been there a really long time as well, and we felt like that said a lot about the community.

Unguarded Terrace is a great facility. I was satisfied with all services and the staff. Although my loved one was in only briefly, it was a great experience.

Loved the one on one help I received from our assigned helper who only wanted the best "fit" for our 93 year old aunt and for our needs too. We were given numerous places to visit if need be; we stated what we hoped to get and were given a variety of places to comb through. We love the place we selected. Our aunt was afraid of change; Had we known she would adjust this easily we would have moved her sooner. Could not believe that she might "bloom" somewhere else - but proof is in the pudding! We are grateful to both A Place For Mom and for Harbor Terrace. We love that the turn over for staff and residents is so low!!

So far I think they're doing a great job here! It's a very clean facility, the staff are great, and the care and activities are what we were hoping they'd be. We've also been very impressed with the food, they've got a very nice kitchen. My loved one has really been enjoying the food here, and she can be somewhat of a critic!

I would say, " It's great for assisted living". I would not recommend it for memory care.

NOTE: Some “4s” because it is IMPOSSIBLE (& unhealthy) to be perfect. :^) Mom chose this place herself after many years of listening to friends who have lived there in the past. I visit most days interacting with staff to provide assistance, too, because my Mom appreciates & needs family visits and help. The people who work at and manage HT try their utmost to create community & to be friendly, helpful, respectful and responsive to all their residents & their visitors, treating them each as unique individuals. The food is a good mix of hearty and healthful. The activities are imaginative and fun. This place is especially good at gradual transitions from independent to assistive living. They are pet-friendly and that is SO important to Mom, but flea transmission among pets is something for which they need to be constantly vigilant. I can almost always find a parking space in their parking garage, but there is only one, fairly cramped underground parking garage.

I'm very pleased with my "new life" here.

This facility is very clean and well-maintained. The elevator seems to break down fairly often, which strands many of the upstairs residents. Nearly everyone who works there is amazing, friendly, helpful. However, the previous administrator arranged for my mom to move into Memory Care and for my dad to move into a single room. She broke down all the costs, and because they had a special for Memory Care (trying to get filled back up after COVID), the cost of both ended up being $500 less than when they were sharing a room in the more independent section. She said the cost of both rooms would not go up for a year, and at that time, both would only go up the regular 10% for cost of living. She did not give this to us in writing or have us sign anything. Our mistake. As soon as that administrator left, the interim administrator notified us about an error in what we were paying and that both rooms' costs would increase in a couple of months! The increase would be $700/month! I tried to fight it, but since we didn't have anything in writing, we had no leg to stand on. The increase became effective yesterday. Both of my parents are happy with their level of care, although I don't know what's happened to many of my mom's clothing. With the exception of the night desk clerk, everyone is extremely friendly. The new administrator is friendly (she was the marketing director), but seems disingenuous. My dad raves about the food, but neither of them eat much. I've eaten there quite often and most of the food is very good. The activities are not varied, but they've had trouble with staff turnover. In Memory Care, the activities are more limited due to the residents' abilities. We are hoping this will improve as covid lessens. Since my parents are still paying less than they were paying up in Washington State, and they're both happy, I believe they're getting good Value for their money, even with the recent increase.

Wonderful intake person as well. It is not [name removed] anymore, but [name removed]. She is nice. Loved their menu choices since dad has some dietary restrictions. Not a fan of the decor. They are getting remodeled, however. Hated the carpet in the room. Ugly green.Everything else was wonderufl.

This was a small but nice family owned facility. I had a great tour. I would be glad to refer others to this facility. Warm and friendly community. Rooms were a little small because it was an older but well maintained place.

I have no complaints about how things are going for my father since he made the move into this community. He is making improvements every day and has become less resistant about being there. The staff have been patient with his needs and I am comfortable with the care they have been providing him. To my knowledge everything has been going well for him and has been the perfect fit. Overall I am pleased and would recommend it to anyone.

We had more help before we moved in but we are not getting the same helpful responses after mom moved in.

We finally chose this place after looking at 4. There are more people around to interact with. The staff is upbeat and friendly, and they were amenable to everything we wanted.