Suite Living Senior Care

The nurse is thorough. The facility is beautiful. They don't have a cart to help you move in and out that would be an improvement they could make. The room sizes are very large.

The cleanliness of the whole facility and the nursing staff/activity director were the main reasons we chose Suite Living of Crystal. The housing director is unorganized and doesn't follow through with issues I have brought to her attention.

My loved one is a resident at Suite Living Roseville. The meals could use more variety. Also, the TV needs to be easier to use for the seniors.

It was close to my Mother's house and had the supports my father needed. Caring staff, but sometimes not enough attention especially with eating assistance. Food was fine. They are probably under staffed. Not that my father could participate, but there were no field trips etc.

Our family had an in person tour with Suite Living of Crystal and overall the community and tour experience was really good, but ultimately it just came down to find the perfect place for our loved one and that is why we did not pick Suite Living

We took a tour of Suite Living of Spring Lake Park during our search for a Memory Care facility for our loved one. This facility was good! We had a nice tour. The cleanliness, staff, and friendliness were also good!

I would recommned, if I knew the staffing is more stable. Watching the staff have quick turn around was cause for concern. My sister and I felt if they could get that figured out it would be a very good place to be. The overall layout of the building was pleasant. My loved one liked that building better than the one we moved him to, but quality of care was better after we moved him. The facility went through a lot of staff changes in the month we were there, such as; cooks, activities, and housing specialists. We enjoyed the small feel of the location, but road construction and overnight staff is what made us move him out.

We toured Suite Living Vadnais Heights and it was a good tour. The staff were very friendly and informative. I felt like our tour guide was well informed, also.

During our loved ones final days we could not of asked for more from the staff team - they constantly came to check on our loved one and our family. They would bring us coffee, drinks, snacks and meals. We would recommend Personal Care Senior Living based on the experience we had.

Personal Care Senior Living is a true community environment.

They went out of their way to accommodate for her. I really appreciated the flowers that were sent to her funeral, and the gift I received from the admin after. Very caring. I loved Personal Care! Accommodating. Felt like family.

Overall it is better than others we have visited, however there is a lot of staff turn over and inconsistency. This is fine if you are visiting regularly and can monitor care. The food service was pretty good initially, however they have again had staff changes which has really lowered the quality of food. This is an area they need to improve. Some staff are friendly and care about the residents, while others are just there doing the minimum. It really is hit or miss. The nurse and activities coordinator are great.

The only reason Suite Living of Burnsville gets a few 4 stars is because they are struggling with staffing - we know everyone is and there are trying their best. What we really like about it is that it is a newer facility so that gets high remarks and we like how it is a smaller community. We like their concept on they way to handle things. Activities are good we have seen them doing different games with the residents.

It's a beautiful place. The morning and afternoon shifts were great. night shift had some issues. I would suggest, putting a camera in your loved ones room, and try to visit at different times during the day.

Some of the staff members are great they get 10 stars for being so warm and caring to the residents, however some other staff members not so much. The quality of care given to the residents really depends on the individual giving the care. It is a smaller facility but the way the rooms are laid out all next to each other in a hallway is very suitable for our loved ones needs .They do have a new activities director and what activities they do offer they do it well. The overall value is right in line with other communities in the area.

We went with Personal Care Senior Living because it is a smaller facility with less residents and we liked the fact that it is all inclusive so you pay one price and you don't have any add on fees. The activities have improved dramatically since my loved one first moved in, they just got an activities director and she is doing a lot of things with the residents. They have an exercise class right after breakfast, they are doing games throughout the day, crafts, etc. They have had turnover in chefs but they have recently hired a new chef so we are hoping things will improve. Overall we would recommend them to other families looking

Moving dad into a community was scary for our family we didn’t know what to do or where to go. We felt this was the perfect fit for dad for what his needs are and will continue to be. We are very happy with our choice, most of all dad loves it here!

This is a nice and clean community. It feels more homey as it is a smaller community. We are overall satisfied here. They have activities for the residents, and try to engage the residents in the activates.

This was a a very small community. They seem to be just starting out. We didn't see the number of activities we wanted for my loved on.

I don't know if you can take into account I am a health care worker and was a CNA 40 years ago. I know what the ideal/ premium/ standard of care should look like and I expect it. I understand staff are "stretched to the max", however, it is hard to stomach when you see staff at the desk on their phones a good portion of the early afternoon evenings (when I visit). It seems to be a bother when they are asked to do basic cares. Also, when asked if he's had a shower, nightly self cares or if nightly oral hygiene is done regularly and the response is, "well if he refuses, no". No indication any form of encouragement, conjoling or other strategies were tried. Just "no." There are some (3) excellent care providers that I would love to applaud for their compassionate, client focused , quality patient care, but this scale does not allow for that. Thank you for the opportunity to give my opinion and hopefully be a motivation to assess and hold workers accountable to provide quality of care to our vulnerable family members