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StoryPoint Group, LLC

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StoryPoint Group, LLC offers a wide range of living options to accommodate residents’ individual needs and preferences. This senior living provider has 117 locations, including Best of Senior Living Award winners, and offers independent living, assisted living, memory care, and enhanced living options. StoryPoint Group, LLC has 11,554 reviews and an average review rating of 4.6 out of 5. The enhanced living option is unique to StoryPoint Group, LLC and is perfect for seniors in need of flexible care services. At StoryPoint Group, LLC, residents can enjoy delicious dining, socializing with friends, and many stimulating on-site activities.

9.5

Review Score

11,554 reviews
117 communities
67 senior living award communities
Starting from $X,XXX/mo

StoryPoint Group, LLC community listings

Showing 117 communities
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StoryPoint Pickerington

611 Windmiller Dr, Pickerington, OH 43147

Starting at$X,XXX+ monthly
20
20 Photos available
10
Review Score
81 reviews

My parents are residents of Story Point Pickerington, and I cannot recommend it highly enough. From the moment I walked in, I was greeted by an attentive and caring staff that truly make a difference in the...

Best Activities
Provides: Independent Living

Welcome to StoryPoint Pickerington! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our community offers independent living, where we strive to make every moment of every day something special. We know...

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StoryPoint Union

9255 US-42, Union, KY 41091

Starting at$X,XXX+ monthly
17
17 Photos available
10
Review Score
76 reviews

The staff was amazing from the directors all the way down to the people in the kitchen. They were always so helpful with my mom and took such good care of her. They made her feel like she was a part of their...

Provides: Independent Living

Welcome to StoryPoint Union! We are so thrilled to be a part of this beautiful community in Kentucky, offering independent and enhanced living options to seniors in the surrounding areas. With a team of dedicated individuals to help support all their needs, our residents can spend their...

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Woodlawn Meadows Assisted Living and Memory Care

1821 N East St, Hastings, MI 49058

Starting at$X,XXX+ monthly
17
17 Photos available
10
Review Score
80 reviews

I don't have to cook anymore! The food is okay and the caregivers are good! I like the activities. My favorite activity is any time there is music! I feel safe at Woodlawn Meadows. Overall, living here has...

Provides: Assisted Living, Memory Care

Woodlawn Meadows, a Leisure Living Community, is located in Hastings, Michigan. Here, we’re passionate about serving our senior-living residents and sharing life’s journey together. Offering assisted living and memory care options, our purpose is to provide high-quality senior lifestyle services...

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Independence Village of Oxford (Waterstone)

701 Market Street, Oxford, MI 48371

Starting at$X,XXX+ monthly
25
25 Photos available
10
Review Score
313 reviews

Transport to doctors, grocery stores and special events are so appreciated. Actitives for holidays events are often and the leaders are fantastic. helping and friendly. The staff are the best.

Provides: Independent Living

Welcome to Independence Village! Located within the Waterstone Master Community, we offer innovative care to seniors in Oxford, Michigan. With both Independent Living and Enhanced Living options, our community allows you to maintain your independence and freedom, and we take care of everything...

... Read more

StoryPoint Collierville

691 S Byhalia Rd, Collierville, TN 38017

Starting at$X,XXX+ monthly
13
13 Photos available
9.9
Review Score
155 reviews

We moved into StoryPoint about 4 and 1/2 years ago, so we have seen StoryPoint grow. Our experience has been very positive. [name removed], the Executive Director of StoryPoint is very caring and supportive...

Provides: Independent Living

Welcome to StoryPoint Collierville! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living and enhanced living. Throughout each service level, we strive to...

... Read more

Independence Village of Pella

2602 Fifield Rd, Pella, IA 50219

Starting at$X,XXX+ monthly
18
18 Photos available
9.9
Review Score
130 reviews

I came to enjoy an activity with my family member, it was a great time! The staff is very friendly and welcoming. And the building is very spacious and cozy, making it easy to fit right in and enjoy the...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Independence Village of Pella! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them.?Our various senior living options include independent living, assisted living, and memory care. Throughout each...

... Read more

Independence Village of Petoskey

965 Hager Drive, Petoskey, MI 49770

Starting at$X,XXX+ monthly
25
25 Photos available
9.9
Review Score
191 reviews

To start off my son said. I want you to go see Independent Village for a tour. My remark was I don't want to stay there. My son said to give it a try gained room 4th floor with a deck and view. I have neem...

Provides: Independent Living

Welcome to Independence Village! Our community offers independent living and enhanced living services. Our team strives each day to make sure all residents are at their happiest and healthiest. Whether it’s helping out with simple, everyday tasks or adding a favorite recipe to our menus, we’re...

... Read more

StoryPoint Chesterton

700 Dickinson Rd, Chesterton, IN 46304

Starting at$X,XXX+ monthly
20
20 Photos available
9.9
Review Score
116 reviews

I made the right decision to come here. I have heard so many nice things and I feel its all true. Everyone is so nice. I love it.

Provides: Independent Living

Welcome to StoryPoint Chesterton! Our community is the perfect place to call home, offering both independent and enhanced living options. With a plethora of exciting activities, delicious chef-prepared meals and a devoted team of employees, StoryPoint provides the retirement experience you have...

... Read more

Devonshire Retirement Village

101 Devonshire Dr, Lapeer, MI 48446

Starting at$X,XXX+ monthly
18
18 Photos available
9.9
Review Score
81 reviews

Devonshire is great, I'm guaranteed my father gets one good meal a day and he has a chance to socialize at lunch when he goes. [name removed] has been a delight and so very helpful and a friendly face every...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Devonshire, a Leisure Living Community in Lapeer, Michigan, where residents share in the joys of everyday life together. Residents can relax in the pavilion on a sunny summer day or cozy up to the fireplace in the winter. Our community offers independent living, assisted living and...

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Arbor Grove Assisted Living and Memory Care

1320 Pine Ave, Alma, MI 48801

Starting at$X,XXX+ monthly
14
14 Photos available
9.9
Review Score
55 reviews

Arbor Grove is a warm, welcoming community. Staff and management are very compassionate and hands on with each resident in my experience. Also very patient driven care.

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Arbor Grove, a Leisure Living Community in Alma, Michigan, where our residents experience the joys of everyday life together. Residents can relax in the pavilion on a sunny summer day or cozy up next to the fireplace in the winter. Residents and their families will enjoy our open,...

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Forest Glen Assisted Living

29601 Amerihost Dr., Dowagiac, MI 49047

Starting at$X,XXX+ monthly
14
14 Photos available
9.9
Review Score
60 reviews

From the first day. The care and gentleness provided by our caregivers continues to today. The resident support to my sing-a-longs is truly impressive. I have been able to meet so many wonderful residents...

Provides: Assisted Living

At Forest Glen, a Leisure Living Community in Dowagiac, Michigan, residents can relax under the pergola on a sunny summer day or keep warm next to the fireplace in the winter. Our assisted living residents experience the joys of everyday life in a continuing care environment, living in the local...

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Stonegate Village Assisted Living and Memory Care

70 W Argyle Street, Sandusky, MI 48471

Starting at$X,XXX+ monthly
13
13 Photos available
9.9
Review Score
61 reviews

Mom is very happy here at Stonegate. She is well taken care of and at peace. She loves being around people so this has been good for her.

Provides: Assisted Living, Memory Care

Welcome to Stonegate Village, a Leisure Living Community in Sandusky, Michigan. Here, our assisted living option allows seniors to maintain a level of independence while receiving personalized attention for daily needs. For those facing memory impairment, our care team places an emphasis on...

... Read more

Candlestone Assisted Living and Memory Care

4124 Waldo Ave, Midland, MI 48642

Starting at$X,XXX+ monthly
20
20 Photos available
9.9
Review Score
57 reviews

My stay has been excellent and I would recommend it to everybody and anyone who would be here they would love they would love it. The staff and residents are friendly. Food is great, and I’m happy here. I...

Provides: Assisted Living, Memory Care

Welcome to Candlestone, a Leisure Living Community in Midland, Michigan, where our residents share in life’s journey together. Our purpose is to provide high-quality assisted living and memory care that promotes the value and dignity of every person. At Candlestone, residents and family members...

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Bayfield Assisted Living and Memory Care

3932 Monitor Rd., Bay City, MI 48706

Starting at$X,XXX+ monthly
12
12 Photos available
9.8
Review Score
86 reviews

BayField has been beyond my expectations. The staff have been amazing, starting with the Executive Director [name removed] , her fellow leaders, all the way down to the care staff and housekeepers....

Provides: Assisted Living, Memory Care

Welcome to Bayfield, a Leisure Living Community in Bay City, Michigan. Here, our assisted living option allows seniors to maintain a level of independence while receiving personalized attention for daily needs. For those facing memory impairment, our care team places an emphasis on forming...

... Read more

StoryPoint Rockford

2885 10 Mile Rd NE, Rockford, MI 49341

Starting at$X,XXX+ monthly
16
16 Photos available
9.8
Review Score
373 reviews

My wife's stay @ StoryPoint was only 2 weeks in duration as she passed away there in Hospice care. The facility and staff were excellent. My only "beef/complaint" with StoryPoint was being jerked around by...

Provides: Assisted Living, Memory Care, Independent Living

At StoryPoint Rockford, we love being a part of the greater Grand Rapids area. Our community is a place where our residents can really enjoy a carefree retirement. At StoryPoint, we offer independent living, enhanced living, assisted living and memory care services. We can meet each resident...

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Gaslight Village Assisted Living and Memory Care

2625 N. Adrian Highway, Adrian, MI 49221

Starting at$X,XXX+ monthly
16
16 Photos available
9.8
Review Score
66 reviews

Whenever I visit the building is always clean, no odors, staff are smiling and you can hear laughter. Food always looks great and activities are always happening.

Provides: Assisted Living, Memory Care

At Gaslight Village, a Leisure Living Community in Adrian, MI, residents can relax under the pergola on a warm summer day or keep warm next to the fireplace in the winter. With assisted living and memory care options, our residents experience the joys of everyday life in a continuing care...

... Read more

Cascade Trails Senior Living

1225 Spaulding Ave., Grand Rapids, MI 49546

Starting at$X,XXX+ monthly
25
25 Photos available
9.8
Review Score
55 reviews

What we like the most about the community is their friendly staff, the wide halls which makes it feel large. It is a newer building that provides housekeeping, shuttle and many activities as part of monthly...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Cascade Trails, a Leisure Living Community in Grand Rapids, Michigan, where our residents experience the joys of everyday life together. Residents can relax in the pavilion on a sunny summer day or cozy up to the fireplace in the winter. Our community offers independent living,...

... Read more

Independence Village of Avon Lake

345 Lear Road, Avon Lake, OH 44012

Starting at$X,XXX+ monthly
25
25 Photos available
9.8
Review Score
162 reviews

This place was a perfect match for my dad. Very caring, excellent care, professional but personal dad really like it here, especially the people and the food. We consider it as a great blessing. 10 out of 5...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Independence Village! Our community offers independent living, assisted living and memory care services. With these specially designed living options, our residents can maintain their independence and also get the support they need when it’s the most essential. This is why we work to...

... Read more

Heritage Hill Assisted Living and Memory Care

1430 Cleaver Rd, Caro, MI 48723

Starting at$X,XXX+ monthly
14
14 Photos available
9.8
Review Score
109 reviews

My mom moved into thd Memory Unit at Heritage Hill in Caro 20 months ago. It's definitely a 5 Star facility. The staff is fun, compassionate, and loving to all of the residents there. There's always...

Provides: Assisted Living, Memory Care

At Heritage Hill, a Leisure Living Community in Caro, Michigan, residents can enjoy a relaxing afternoon under the pergola on a sunny day or stay warm next to the fireplace during the winter. Our community provides each resident with open, comfortable spaces that encourage everyone to fully enjoy...

... Read more

Independence Village of Saginaw

4141 McCarty Road, Saginaw, MI 48603

Starting at$X,XXX+ monthly
19
19 Photos available
24
24 Floor plans available
9.8
Review Score
113 reviews

I'm very happy here and things are going the right direction. It's good to be independent as much as possible. There's a good support team here and there's good Management.

Provides: Independent Living

Wescourt provides a fulfilling, independent lifestyle in a welcoming environment. Built on beautifully landscaped grounds in the charming community of Saginaw, you'll love the elegance of our facilities and the convenience of the nearby community. We're just minutes from shopping, dining,...

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Independence Village of Midland

2325 Rockwell Drive, Midland, MI 48642

Starting at$X,XXX+ monthly
23
23 Photos available
9.8
Review Score
344 reviews

I.V. is more than we could have asked for, for our mom. It just keeps getting better. EVERYONE there is always so helpful and kind and they go out of their way SO much to make sure the residents (and...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Independence Village! Our community offers independent living, assisted living and memory care services. With these specialized living options, our residents can maintain their independence and also get the support they need when it’s the most important. Don’t wait to move in; call now...

... Read more

Independence Village of Brighton Valley

7700 Nemco Way, Brighton, MI 48116

Starting at$X,XXX+ monthly
25
25 Photos available
9.8
Review Score
348 reviews

I have lived at Independence Village almost 2 years. I have enjoyed the activities and meeting new people. The staff here is amazing.

Provides: Independent Living

Welcome to Independence Village! Our independent living and enhanced living services allow residents to maintain their independence while providing a nurturing and enjoyable environment. We know it’s the little things in life that make a difference, so we work so hard to make each moment in our...

... Read more

Independence Village of Grand Ledge

4775 Village Drive, Grand Ledge, MI 48837

Starting at$X,XXX+ monthly
21
21 Photos available
9.8
Review Score
203 reviews

We are not sure about the care services yet, ,y parents will be moving in sometime this month. We are also unsure about the meals and dining, the activities (though their activity calendar looks great) or...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Independence Village! Our community offers independent living, enhanced living, assisted living and memory care services. With these customized living options, our residents can maintain their independence and get support when needed the most. We are dedicated to making sure that life...

... Read more

StoryPoint Grand Rapids West

3121 Lake Michigan Drive Northwest, Grand Rapids, MI 49504

Starting at$X,XXX+ monthly
10
10 Photos available
9.8
Review Score
83 reviews
Provides: Independent Living

Situated in a beautiful, rural landscape just five minutes from downtown Grand Rapids, you'll love the peaceful elegance of our grounds and facilities while enjoying all the conveniences of the city. We're close to shopping, dining, healthcare and wonderful entertainment.Our all-inclusive...

... Read more

Independence Village of Zionsville West

6800 Central Blvd, Zionsville, IN 46077

Starting at$X,XXX+ monthly
18
18 Photos available
9.8
Review Score
61 reviews

Staff was incredibly welcoming and answered questions promptly. Facility is clean, bright and comfortable. Several choices of living styles and unit sizes. My mom is trying a temporary stay this winter. She...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Independence Village of Zionsville West! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living, assisted living, and memory care. Throughout each...

... Read more
Viewing 1-25 out of 117 communities

Reviews
for StoryPoint Group, LLC

9.5
Review Score
12,469 reviews

Review Score

12,469 reviews
9.5

Out of 10


5 star

75%

4 star

19%

3 star

4%

2 star

2%

1 star

2%

A Place for Mom has scored StoryPoint Group, LLC with 9.5 out of 10 using our proprietary review score based on 3,404 reviews in the last 2 years. Over all time, StoryPoint Group, LLC has 12,469 reviews with an average "overall experience" of 4.6 out of 5.

Overall Experience
9,297
2,282
490
162
238
Date Submitted
927
1,627
3,404
Reviewer
4,624
5,507
1,572
500
Care Received
4,751
4,854
2,843
621-640 of 12469 reviews
Sort by

5.0
Natalie B - Family/Friend
Assisted Living
September 8, 2025
Feels like Home

My mom moved into Impendence Village in [date removed], and from the very beginning, she's felt truly at home. " The staff are incredibly friendly, helpful and welcoming. Always going the extra mile to make my mom feel comfortable and cared for. She's also been enjoying the food! It's really comforting to know she's in a place where she feels safe. supported and happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Karen H - Family/Friend
Assisted Living
September 8, 2025
Truly blessed to have found this place

My Mother has been at StoryPoint for 11 months. I can't say enough about this facility. We needed a place ASAP and we were so blessed they had one room open. Since she has been there I don't have to worry about her. She is getting great care and she loves the staff there. They really go above and beyond everyday!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
September 5, 2025
Verified Review
Review for Cascade Trails Senior Living

Apartments are lovely as is the entire building. Activities seem more "adult" than previous place when my dad needed AL. (happy hour, chair yoga, themed parties, cards and poker) Expensive I guess. Only dinner, but that seems to work for my mom. The staff is friendly and helpful. Close to most medical offices and hospital.


5.0
Anonymous - Family/Friend
Independent Living
September 5, 2025
Verified Review
Review for Danbury North Canton

The staff is pleasant. Mom is safe and has plenty of things to do and have two meals a. All with keeping her independent and autonomy.


5.0
kit4wit - Resident/client
Independent Living
September 4, 2025
Best decision I ever made

When I reached the point of looking for an assisted living place, I shopped around and checked out a number of places. None of the others held a candle to Story Point Chesterfield. The level of activities and services provided were far better than any other location I toured. The incredibly friendly and enthusiastic staff made me feel very welcome and comfortable from the very beginning. I’m so impressed with the quality of opportunities afforded me here! I have all the freedom I want as well as many distractions, outings and events available to suit everyone. I have a hard time keeping up with all the various offerings of ways to spend my time! It’s no wonder that they have won so many awards for excellence and even national recognition. I have made so many friends here and keep myself so busy that my kids don’t worry about me anymore, especially since our families get invited to many of our parties and events. I’m so grateful that I found Story Point Chesterfield for my home!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Paul H - Resident/client
Assisted Living
September 4, 2025
Safe for when the weather changes!

I like that it's comfortable when the weather changes. The food is good. The activities do a good job of being just the right amount for what we can do for a day but it's never boring. The caregivers are good and knowledgeable for what should be expected!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Glenna - Resident/client
Independent Living
September 4, 2025
Verified Review
Some good, Some bad but I am happy here!

The activities director is above and beyond great! The head chef tries hard to keep in mind the nutritional needs of seniors. The financial lady is very good but the sales lady makes promises that do not come true ie: she promised me that when I got into my actual apartment instead of the temporary one, they would move my stuff...all of it but I had to beg to get my bed, dresser and desk. The rest had to be done by friends not them. I have more examples of promises made but did not come true. The facility director finally stepped in and got my dresser and desk! However, she asked if I wanted to meet with her and I said "yes", but never heard from her since.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

5

Staff

3

Value for Cost

3


5.0
Anonymous - Family/Friend
Memory Care
September 3, 2025
Verified Review
Intimate Memory Care

I would rate all a 5. Been very pleased with the facility and, most importantly my Sister, as resident, is comfortable and happy. Yes, we would recommend StoryPoint Gahanna Central to other families based on the experience so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jenna - Family/Friend
Assisted Living
September 3, 2025
Verified Review
Highly recommended.

Everyone on every level of staff was extremely helpful, supportive, kind, and welcoming. I felt at home there as did my boss who was trying to accept his new "normal". The facility was clean...CLEAN! No smells or overpowering cover up of smells, I was very impressed with the entrance and comfort of the place as a whole. The residents were out and about walking around and actually doing the activities, which were catered towards all ages and stages of adulthood.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kamari Couch - Family/Friend
Assisted Living
September 2, 2025
StoryPoint West Bloomfield

I have Lots Lots of years Little longer I'm getting more older my caregiver [name removed] She help if I have weakness If I become old lady with my husband [name removed] he become old man I lot lots of years We become Senior Citizens StoryPoint West Bloomfield (formerly[community name removed])

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sandra - Family/Friend
Assisted Living
September 2, 2025
Verified Review
Family Experience

I would rate all categories 5. The care the staff gave and how helpful they were family. Yes, we would recommend Danbury Westerville-Parkside Village to other families based on the experience we have had so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
L Smith - Family/Friend
Independent Living
September 2, 2025
Verified Review
maybe our brief time at Storypoint

I would rate them all at 5 (or 6) Except for the food. Mom & other residents did not seem pleased with the food. Mom had a lot of BLT's. All else was wonderful

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
JudyT - Family/Friend
Independent Living
September 2, 2025
A wonderful place to live!

StoryPoint Rockford is home to many. Senior Living can be a difficult step in life but the staff go out of their way to provide great care with lots of love. We especially love when the therapy dogs come to visit- so many smiles! If you love music, outings and fun, this is a great place to live. Everyone is family.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Carol - Family/Friend
Independent Living
August 29, 2025
Verified Review
Moving from Being Alone to Belonging to a Community.

My mom loves it. She has made many new friends and enjoys all the activities and excursions. She is very happy. Highly recommend. Good meals and lots of activities to keep her active. Encourage residents to make friends and stay active. Perfect for my mother.


5.0
Anonymous - Family/Friend
Memory Care
August 29, 2025
Verified Review
Experience Confirms it was the Right Choice

The facility is great. High ceilings and a lot of natural light. The staff is warm and friendly and even staff in other parts of the building greet you by name. The director is not near as friendly and her predecessor set a high bar which she has not been able to replicate. All other team leadership is great and the Memory Care Team is excellent and responds to any concerns positively.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

5


5.0
Kourtney L - Family/Friend
Assisted Living
August 29, 2025
Dad's home sweet home!

I cannot speak highly enough about StoryPoint assisted living. Every interaction has exceeded expectations. The care staff is wonderful - their dedication and compassion shine through. Executive director [name removed] has been incredibly kind and helpful. The wellness director, supervisor, and caregivers treat residents like family. This is a calling for them and it shows! The transitional care nurse made move-in smooth and comfortable. Activities director [name removed] is sweet as apple pie creating engaging programs. The chef makes amazing food and treats, cleaning crew maintains pristine grounds, and waitstaff provide five-star service. Trusting someone with our Dad’s care was difficult, but StoryPoint has proven our trust well-placed. Residents receive love, respect, and dignity. We are grateful every day we chose StoryPoint.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
August 28, 2025
Verified Review
Personal Attention to mom

ALL of the people there are very kind, caring and sympathetic to my mom's needs... from the front desk greeting, to the kitchen staff, to activities, nurses and most of all aides...as challenging as it may be for my mom, they do their best to keep her comfortable there while keeping their patience.


5.0
Kim G. - Family/Friend
Memory Care
August 28, 2025
Happy with our choice!

Mom has been in the Memory Care unit at Ludington Woods for about a month now and we could not be happier with our choice. The staff was very responsive and helpful thru the decision process. While we were very nervous about the move, the staff knew exactly what to expect and made the transition as smooth as possible. Her care has been top notch and she has been involved in many of the activities that they provide for the residents. Love seeing the pictures and updates on Facebook and have even had some pictures of mom that were sent directly to me. Gives me peace of mind to know that mom is safe and being taken care of every day.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
David V - Resident/client
Assisted Living
August 27, 2025
Home for over a year

Springvale has been my home for over a year now. I have made new friends, have a nice apartment with a sliding door to walk outside, and I have my favorite things from home. I enjoy the entertainment, bingo and attend the Church services they have here. The food is good, staff is very friendly, and I have met some new friends.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
August 27, 2025
Verified Review
Relocation from other memory care facility

My father was transferred by me (his daughter) to a memory unit at Danbury Westerville - Parkside after an unsuccessful stay at a different facility. He did experience relocation stress syndrome for about a month but did eventually "settle in" and became content there. I was always notified about any changes in medication or falls promptly. My only complaint was that there were about three times family members tried to reach the night nurse when my dad called us on the early morning hours and the call went directly to voice mail with no return call or it went to an advertising loop for Danbury facilities. On the plus side, there was always at least one music program each week which he loved.


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