StoryPoint Group, LLC

I think it’s great at StoryPoint Middletown. It’s a wonderful place to live after coming from another senior living community that I wasn’t pleased with. I have no complaints other than wishing I could give it 10 stars instead of 5!!

just concern of "spotty" appearance of seats on dining room chairs . . are they cleaned with some frequency . . . just asking . . Thanks

I have personally reviewed and visited 6 places or more while looking for a location for my mother. Storrypoint was by far the winner. For the intake, [name removed] (new resident director) wes very upfront with everything and very compassionate. Once moved in, everything was as good or much better than we were lead to believe. The service provided was top notch. The facility is very clean and well kept. The people working there do a great job of encouraging the tenants to get out of their rooms and have meals with others as well as to participate in the many available activities. The appartments are very nice, in great shape, seemed larger than competitors, have nice size windows and great lighting. Last of all, but certainly not least...the food is incredibly good....similar to what you would expect in a very nice restaurant. Tennants will love the food and so will visitors.

My dad has such a full and productive life at Independence Village of Plymouth. The staff care about creating a community where people connect, communicate, and create! There are a variety of activities that people can become involved with to meet those goals. Art classes, exercise groups, book clubs, mixers, and anything residents might want to be involved in are available. Each resident’s dwelling is not just an apartment but a home. Each floor is a neighborhood. The lobby and library are the town square. Director, [name removed], sets a tone of caring about each individual resident and their families. A woman of high integrity, she values each resident for the unique addition that they are to this community. I know my dad is well cared for. I know my dad is safe. I know my dad is valued. And I know my dad is happy at Independence Village of Plymouth.

A great place starts with a great leader, [name removed] is the finest you'll find for your loved ones, her care for the residents can be seen in all she does. All the departments follow her lead, Culinary with it's delicious foods and waitstaff. Housekeeping keeping residents clothes/linens fresh and clean and the building clean and comfortable. Maintenance making sure those little glitches get fixed promptly, they do a great job with such a large building. Activities always making sure the residents have things to do and are having fun doing it, it's great to see the residents smile and laugh. The front office staff is always there to help, it's comforting to know they are there 24/7 to assist any need. If you are looking for a caring place for a loved one, I would certainly consider Plymouth Independence Village.

Since coming to Independence Village 15 months ago, I have experienced a wide range of assistance. Following surgery and complications, I needed help morning and night. Now I again live independently and can enjoy all the activities here; exercise classes, cards, music programs and outings. The residents and staff are so friendly and helpful. Also the meals are varied and delicious!

I have been comfortable since my husband and I moved here about 6 years ago. The building is clean, the meals are nutritious, staff and residents are friendly and kind. The hospice care my husband received here was comforting and just what he needed.

My daughter's father-in-law lived here for four years before I came here to live. She knew this would be an ideal place for me. I have lived here 7 years now and love every minute of it with all the friendship and always something to do if one wishes.

I have been a resident at provisions of West Bloomfield for approximately the last year. My experience here, has been very positive in so many ways. I have Felt loved, cared for, and respected in every way. The staff here has made me feel very welcome and safe. There is someone that needs an extra special thank you as far as I’m concerned. [Name removed] has gone out of her way, above and beyond, in so many ways, to make my stay here so comfortable. Whenever I expressed a need for myself, she was right there, on top of it, and made certain that everything was taken care of, properly and efficiently. [Name removed] Is thrilled to help anyone, for anything, for any reason, to make sure everyone is taken care of . Even when I’ve had to be in a hospital from time to time, she would reach out to my family to check on me. She always made me feel so welcome, and a very important part of the community where I was living. Thank you so much to her, and everyone that helped me in my time of need.

Great Staff. Our first couple of days there, [Name removed] the nurse came in and explained everything to us. If she didn’t know then she found the answer and called us back. The other staff is very caring. The don’t seem to always have an actual nurse available but they are working on it.

Very good, cordial, helpful, nice place, well quipped.

Nice people — friendly. Pretty place. Had a good meal.

Great area. Wonderful people. Beautiful landscape. Plenty of outings to go to. Great food.

My parents moved to Storypoint in October 2019. The things that impressed us the most before the move were cleanliness of the buidling and staff, friendliness of the staff and quality of the food. My father passed unexpectedly in January 2020. During this time we recieved a wealth of support from the staff, Executive Director, and most importantly, the Director of Nursing. Everyone demonstrated a geniune interest in "how we were doing" and provided a lot of support. After my father's passing, the staff made recommendations they felt would help support my mother, after the loss of her husband (69 years of marriage). I am confident she is recieving good care. I have peace of mind knowing I can call 24/7 and speak with a nurse if I have questions or concern. Our family also enjoys visiting and participating in the activities offered for the residents. Most recently, my mother enoyed attending the Valentines Dance, with a Swing Band. It was especially fun for me, as a family members, watching all the staff participate in the dance with residents - from office staff to dining room staff!

Very clean courteous employees.

Very nice community! All the employees are very helpful and always super nice!

This community is lovely and welcoming community. The staff is very friendly. My other has a very kind and thorough house keeper. The common areas are very well maintained. She has made some nice friends since she moved in. The staff is also very friendly to me as a family member. I feel very comfortable with my mother's safety since I live several hours away.

Lovely venue, warm, inviting, and well staffed. Thank you to [name removed] for this lovely event.

Every visit has been terrific!

Great!