StoryPoint Group, LLC

communication with staff is prompt and efficient.

three years ago I came to the Village because my children wanted me to come, but I stay now because I enjoy life here. I can be as independent as I want, but have help when I need it. the staff is exceptionally kind and helpful - to everybody.

I would highly recommend Storypoint Portage to others for their loved ones. The care the staff provide really stands out to me. From the restaurant, to the management to the nursing staff and more they truly care for the residents. They are on top of the game, before you think of something they are already putting things into action to best suit the residents. The food is good, and the meals were served in the resident's rooms to the resident's rooms during the pandemic. The food that was delivered seemed to be meant for the residents that had some dietary restrictions. When I brought up some of the food my loved one likes and dislikes, they immediately made the change for my loved one. Some of the activities available include walking club, art, music, exercise, special themes, field trips, and more for the residents to choose from. The room, housekeeping, linen changes, meals, reminders, and laundry services are included in the monthly price. The staff are good at getting the residents and bring them to activities. There is a weekly manicures and mimosas. The three ladies that run the activities program are wonderful!

it has been 1 yr since I move into Independence Village here in Grand Ledge. after selling my house, what a relief, I feel free here with my new friends, a kind, friendly staff, good food, creative activities, good entertainment, a big happy family and then privacy in my own quiet apt. if that is what I desire! a perfect fit for me.

we have nice apartments. lots of activities and good food (many choices) and very caring people.

I was greeted with a smile from every employee I met. the mood was cheery with lots of activity in the café! a cooking class was going on which looked fun and interactive. the community was very clean. I enjoyed my visit.

this is one of my favorite facilities. my stepfather lived here for 3 months. he got the best care and we are so thankful for the care and love he received here.

residents seem well cared for and happy. all workers address other upon arrival and leaving. nice community.

all the residents share positive experiences and how much the staff cares. a welcoming, warm place!

my wife and I have toured the community in the past and recently came in again to just do a second look. I was completely impressed with the staff and the amazing job they were doing with the residents. the building was clean and I saw the house keeper asking a resident if she could clean their apts; which I thought was a great sense of self security for the residents.

The Executive Director and Wellness Coordinator are very friendly, caring, helpful and knowledgeable. They really care about the residence that live here. They are going above and beyond, caring for my parents and giving me the resource that I need for the parents.

we came to StoryPoint four months ago. our apartment feels like home. my husband only enjoyed the apartment for three months. we have had excellent care. I have received lots of love and support from the staff during this difficult time in my life. this is a perfect place to be. I feel secure.

friendly people. pleasant environment, appreciate amenities. all this needs is a pool or hot tub.

great place to live at this stage of my life. staff is so helpful and nice. they treat us all like family. always willing to listen to my suggestions. all this needs to be perfect is a pool.

We chose Pearl Crossing because of the convenient location of the facility. The apartment sizes are good. They do have quite a bit of activities provided for the residents. I do know that they like the food that is served. It is pretty expensive. We would recommend to others looking.

Our family had an in person tour and it is a very nice community, the room are nice and some had great access to the outside. However we needed a place that offered a little more care and unfortunately here they did not. Other than that it was a great tour

The administrative team is there Monday-Friday and they are always available. There is a very small number of residents, the staff there are very consistent and helpful. They have emergency call lights on their necks, and in the rooms. The rooms themselves are very nice. The means were very good at first but now our loved one has noticed a could of changes. Our loved one really enjoys going to the arts and crafts, and they also have bingo.

I have been very pleased with my residency for one year now. the services provided are very appreciated and adequate. any questions or problems I've had have been resolved every time very quickly. dining facilities are great. wait staff is very prompt and thorough. this is a beautiful place. nursing staff has been very good. I have nothing to complain about.

This was a good community, it was too far from family. I was impressed by the activities they had going on.

Met with [name removed], the Executive Director, we toured this magnificent facility. All the while meeting very friendly employees and enjoying the beauty of this clean and well designed place. I was more than impressed with Tim and his staff, the food smelled delicious and was quite appealing!