StoryPoint Group, LLC

My mother-in-law has been in the Independent Living community for 2 1/2 years. It was unsettling for her to move out of her home after 55 years; however, the staff at Independence Village really went out of their way to help with the adjustment. They were very proactive about helping her make new friends and tried different arrangements to ensure this. They even made sure she was able to navigate to her apartment by "hanging back" and helping if needed. The aides are so personable; you can tell that they "don't just hire anybody"; these aides are carefully chosen for their love for seniors. And they learn about their residents so they can meet specific needs. The chef is phenomenal! He and his staff prepare exceptional meals and provide beautiful and tasty treats for special activities. Honestly, it's like they are cooking for royalty...and that's how the residents are treated! Even the younger servers are sweet. The activities they do are so fun and creative. They plan

I have visited a lot and they are always having fun, The Thanksgiving meal was great. They seem to be one big family.

I have neem in the building multiple time and it has always been great! I helped with a few game show parties like family feud and The Price is Right. Everyone was laughing and having fun.

Great staff. Good food with a cafeteria style of serving residents. Clean facility. Good location. My father in law is very happy here. Services provided on the grounds are great. Like a visiting physician and others.

I would recommend this service and this facility to anyone that is considering looking for the right place for a family member! Pairing our loved one with this experience is definitely something I would recommend!

Very good and satisfied with the director that took over for [named removed] The new person is much friendlier. Cleaning of my room is not consistent. The food is delicious-soups are out of this world! Staff is like family- this is my second home! Thank you for everything.!!

Everything was wonderful. 5 . I was disappointed that they took the cats away. I know my mom would have enjoyed them as I'm sure the cats enjoyed all the attention. Based on the experience we have had so far, I would of course recommend this community to other families!

My dad recently relocated to Independence Village from another facility. The caring staff made him feel comfortable the minute he walked through the doors for the tour. The day of move in he was welcomed with a Welcome Home sign with his name and fresh flowers. His apartment and the entire facility is very clean and bright. He loves his balcony and the independence to manage his meds with my help. Both he and I like the wellness call he receives every morning to check on him. I would highly recommend Independence Village. Thank you for making my dad happy and comfortable.

Our mother rapidly bonded with her care-givers and neighbors in the Sunrise of Louisville Community. She received truly wonderful care in the last months of her life--a level of care that we, her sons, were incapable of providing on our own. We shall always be so very grateful to the whole Sunrise Community.

They offer great activities and food classes. Most of the residents do need to be prompted a little more to join in the activities.

We enjoy the exercise every morning; also in any activities are available. The food is very good. The cleaning of resident apartments is very much appreciated. Ample parking. Friendly workers and friendly residents.

Toured while contractors walking building. Updates being discussed happy residents. Great Staff.

Toured w/grandma. She was new. Super sweet and already great rapport with those introduced to.

When I arrive, to a secured entry, the welcome by a friendly staff member, it feels like the comforts of home, because it is! Seeing and knowing my 101 year old. Mom is grateful and content provides abundant peace of mind. Excelling in celebration are festive !!

We were looking for a place for my aunt with dementia. I wanted a place where I could visit her as often as I’d like and she would be Safe, cared for and comfortable, A place for Mom helped me tremendously to find this place. We’re very happy and so is she!

This was a great transition for my mom who is 88 & very independent. She loves all of the activities & has made lots of friends. She just said the other day, storypoint is exactly as you said it would be. She loves it there, she is in independent living.

5 stars facility across the board fantastic staff. Very professional. After touring with my sister there was not doubt this was the place for her. Will be at the top pf my list when the time comes for me.

Friendly and kind staff feel like family lot of activities. Music and entertainment helpful washer and dryer available (no charge), cleanliness and ice cream every dinner time.

Friendly, kind, thoughtful, employees. Plenty of activities to keep everyone as busy as they want to be. Good food with pleasant dining experience. Overall I would rate the IV of Plymouth "excellent."