Stellar Senior Living

I would recommend Winslow Court to other families. The staff that they have is good, but my dad says they are short staffed and have a lot of turn over. My dad loves the community and also loves the food.

My mom did enjoy the time that she was at The Reserve. She loved playing bingo, started to make friends and had wanted to join the book club. Said the food was especially good, too. However, it is very, very difficult to get a response from anyone when trying to communicate with them. We tried for weeks to get someone to talk with us on assisted living options. In person request, emails and voicemails. Once we were able to talk with someone, they were wonderful, very helpful and nice to deal with. The same thing when we were trying to advise them of mom's passing. Again, very kind and great to work with once we got someone to respond. In all fairness, most likely they, as most places, are understaffed and overworked so we did try and make allowances for that. Staff was always pleasant and helpful- dealt with [name removed] a lot and he was great! And the front desk staff was friendly and helpful.

We liked the staff and personnel that work there and with my mother. The least liked thing was the facility. It is older and maintenance and upkeep were not very good. The rooms were fine, but not most of the other areas.

I thought there would be more activities, but my sister chooses to not take part and I'm not aware of all activities. I like that it feels more like apartments and there are lovely grounds. I was drawn in when I first stepped on the property. People are so friendly! I believe the common areas need some updating and there need to be more activities to drawn people into the community.

I'm not sure that my husband got the best care at Bear Creek Senior Living. After his 2nd day, he fell out of bed and broke his hip/hit his head.

It has new owners and some things have changed. The food is my Mom's biggest complaint. The medical person (the one that coordinates all the care) has been difficult to work with. Most of the aides are great! The activities person is really good. Any time I'm had a concern the director is available and very helpful. I'd still choose this center They did win Utah Best of State in 2023

I have lived at Sandia Vista for one and a sixth years. My husband and I really like it here for a number of reasons. The building and apartments are very clean. A housekeeper cleans our apartment once a week. The grounds are well kept. There is a courtyard where we have picnics in the summer surrounded by beautiful flowers. If the residents want to, they can work on the gardens. There are a variety of activities to take part in; bingo, painting, bowling, crafting, kazoo band, shopping and others. Sandia Vista is a great place to live!

I chose to move to The Forum at Tucson because of the location of the facility as well as the price. In a normal time I am grateful to be here. BUT this is a very unusual time in that we are in a lock down situation because we are awash in COVID.

There were a couple who that made a major impact on my decision to move to the Palms. Nearly every one of the inhabitants that we talked to seemed to be very happy with their new lives at the Palms and they were very open about their experiences and whenever we questioned any members of the staff they always took time to answer our questions and they truly appeared to enjoy their work. Nearly everyone of the inhabitants said you will love it here.

It was less expensive and food very good. I would recommend to others.

In general, I have had a positive experience with everyone at the forum. I gave the activities an NA because my loved one hasn't gotten involved in any of the activities and I don't know much about their offered activities.

My loved one is a resident at The Forum at Tucson. Overall, I would recommend the facility to others.

Staff is very friendly, however there is a high turnover. Why? Research this and make efforts to keep them. I've been having bowel problems since I've been there. The food is high in carbohydrates with fatty processed meats and very few vegetables, Also, certain items are in short supply and therefore residents have limited choices at times. On one occasion they ran out of vegetables. I got potatoes chips instead. I can't continue with that kind of diet; I'm therefore leaving next month. Facility is clean; I'm happy about that. An additional $[removed] was debited from my account on the first of the month, without providing the reason ahead of time. That angered me to say the least. From my understanding, the facility is way below capacity. I believe the bottom line is the high turnover, which leaves the residents underserved in the long run.

We were very impressed with the overall appearance. The grounds are beautiful and the lobby is like a nice hotel. The rooms are bright and inviting. There is a large lounge when you first enter and a small bar area that always has coffee ready and fresh fruit flavored water. The room themselves are well laid out with ample room in the bathroom for movement with a walker or wheelchair. There is a small balcony that looks onto the grounds. My father has a studio with a pony wall that separates his bed from the main living area and it is quite adequate in size and layout. My father has not needed any of the levels of care, so I can’t really address that but I do know he’s receiving both PT and OT, and seems to like the therapists quite well. The staff are friendly, and maintenance has been great and responding to my father‘s needs in the room. Overall I have a very good impression of Granite Gate. Dad has been there two months now.

Mom had to go to the hospital. Staff called us kids with an update on what they knew, where she went etc. We were very thankful for staff staying in touch with us through that situation. Nice facility at a reasonable price. Not the newest or biggest, but good food and mom is making new friends.

I have lived here for 2 years now. The staff is awesome. But the food is awful!!! They just got a new chef but he can't cook. The hamburger is always burnt, the chicken sandwich is taken out of the freezer, microwaved and put in a bun. Usually it's cold. I'm having to buy groceries so I can have a decent meal. What's the point of paying rent when you can't eat the food???? Thats the only complaint that I have. It's a nice place but when the food is awful its discouraging.

Please experience so far. When there have been issues they've resolved them in a reasonable time. Common areas and walkways are always clean. Staff great and easy to work with and always willing to help when needed. There were issues in the beginning but I think they were understaffed and not meeting standards for care but that's been resolved. Management is receptive to listening to issues and working to get them resolved. Cameras are allowed which has been helpful in documenting issues. Food could be better and management has stated they're working on improving. Limited and somewhat disorganized but I'm not sure if that's due to staffing or the health/age of residents. Compared to cost/value it's more expensive in this area when I compare to Sun City, Florida facilities which I surveyed before deciding to bring my mother her to Pearland, Tx.

Hard at first but threw the weeks. Things began to get better. Dementia is a hard thing for everyone. My family is still having a hard time. But I have worked in the field as a Activities Directors for 17yrs. So I know the st

Every person in direct care of my dad is so great. And he is not the easiest person to deal with and they are so patient with him and kind to him, even when he is not so kind to them. His care staff is in regular communication with me. Everyone, from the administrative staff to the kitchen and housekeeping staff, are so friendly when I go in. The move-in process was great. No issues. The place is always clean. I would recommend Southgate Senior Living to others.

What we like most about The Palms at Sun City community is the size of the apartments, the food and the value for the amount we pay each month. The dining room is probably what we are most impressed with.