Stellar Senior Living

Each unit is an outdoor entrance. No high rise to walk endless hallways and floors. Also has natural grass in complex. They are undergoing an extensive renovation that will make it even better. Don't have any improvement suggestions

The staff at The Groves are very kind people. Our tour was very welcoming and our guide, [name removed], had impeccable manners and was so very helpful at getting my parents an apartment and acquainted with h ty sir new environment and home. The staff, from cleaning, to nursing to dining are all very friendly and helpful. I can see my parents are having “growing pains” with Dad getting his medication on time as prescribed by his specialist. This is a joint communication issue between The Groves medical staff and the Specialist Doctor though. Overall, I am quite happy with the care my parents are receiving.

Although compared to other places, I think it probably deserves higher. I mean in general it's a nice place. They have a fully enclosed indoor area so you don't have to go outside to get to different places. They have a nice pool area that is within the center of the complex and it's always heated. Food wise, they offer a special every night, so you can get from the normal on changing menu or can elect to get the special. We've eaten there maybe five or 10 times. I think the food is pretty decent for what it is. The rent is about [amount removed], which doesn't include cable. Those prices were kind of in the middle compared to other places we looked at. But I think it's the best value for what offered.

I would recommend their memory care to others. My mother participates in more daily activities than at her last facility. We were attracted to them because of the location, room size, daily activities, & cost.

This facility has a management company working for the owners. Most people here do not like the management company that is now running this facility, which is frontier. They need to have more live entertainment, maybe on a weekly basis. They've only had two live entertainments In the past year. A piano player that is not very good at all came A few Wednesday nights. There was a mariachi band who performed one time however, they were wonderful. The food menu needs more food choices.

They are all very helpful and kind. Their staff has been with them for a long time which means a lot.

The Auberge has recently updated its facility with new floors, paint, decor and furnishing. These updates reflect a clean, modern, welcoming place to call home. The staff is caring and loved by current residents as well as their family members, friends, and volunteers.

Cleanliness is getting better. Quality of care is up and down. OP is in a climate of change now. They have a new management company. They have new use of iPad's by all care partners to meet and track response to needs of clients, so that should help. There is a new chef, so that should help. My mother doesn't attend many activities, but they sound and look ok to me. Cost is going up 5% in Jan. We opted to move to a one bedroom from the two to address that increase. Some things that have been a concern, are better. My mother does not remember she needs help. Doesn't use her call button, tells the workers she doesn't need their help, and some don't know how to respond to that, and believe her. In the past, they have not always brought her a meal to her room when she doesn't go to the dining hall. The new system and chef are supposed to help that issue. So far seems like it. Weekends, middle shift, are the worst for consistency of care.

The Reserve at North Dallas is under new management. The facility /staff are ok. The rent is like the old saying... you get what you pay for. I think only time will tell how things go under this new management.

We were in a hurry and picked them because of the proximity. The meals is an area that I found disappointing I took my mother to eat in the cafeteria once and the meal was really subpar.

It's been pretty good. We picked them because of the room, food, level of care, activities offered, and the people working there.

My grandfather-in-law is staying at Orchard Park at Southfork. He had a terrible episode with pneumonia which left him nearly 100% dependent vs prior to the illness he was extremely independent. We had to find a place that could adequately take care of him until he regained his strength and could ultimately come back home. My initial impression of Orchard Park at Southfork was absolutely amazing from the "curb appeal", to the staff friendliness, cleanliness of the facility, amenities, etc. I would have given 5 stars on all the ratings above but there have been a few things that have been a little frustrating. I have experienced some situations where a service that grandpa is supposed to be receiving was not done, medications would sometimes not be given, and a general slowness of resolutions to issues by management. All in all though, I would still recommend Orchard Park at Southfork to friends and family and would personally use them again in the future if needed.

The staff at Orchard Park are friendly and helpful. When you need something done, it gets done fairly quickly. The caregivers are also helpful and friendly. There are a number of activities going on all day and guests with different interests come in. Several church groups come in person and others are on TV. The group goes on 2 outings monthly to various places. A bus takes people to doctors, dentists, and physical therapy. The apartments are well maintained, as is the building overall. Residents are friendly and welcome newcomers. Come visit Orchard Park.

I don't know what I'd do without the staff at Orchard Park. They do everything with a smile and you can tell they are passionate at what they do 10/10 recommend.

Where we are now offer's things Thunderbird could not; 2 balconies, washer and dryer in the apt, stainless steel kitchen appliances and two walk in bathrooms and most importantly to me, my sister "happy". I do miss the food and how they offered choices, and the friends I made at Thunderbird, but I've made friends here and the staff is exceptional. And it's affordable; I've been able to save money versus not! Thank you!

We have found everyone very friendly. They all take three jobs very seriously. Everything is very clean. The dining room is comfortable, the food is hot and appealing. Easy to reach our parent by caregiver line. Very secure facility.

Having my spouse of 50 years suddenly in assisted living has been difficult and sometimes overwhelming. My spouse has been disoriented and strong willed, but staff has been very patient and kind. Things are improving. This is a great facility.

I have learned good things and bad things. Care staff is there and ready to help I've made good friends in my time here.

Overall I am happy, took a while for my folks to get in the groove with staff etc. I like that they have all levels of care, independent, AL and Memory Care...My folks are in AL, but we will be moving them to memory care in the next couple of months. There was a bit of a hiccup when Stellar Living took over in March around cost ..but I was able to work through that with them.

It is always a hard transition. But everyone is so kind, including the residents, which is very helpful.