Stellar Senior Living

They were so accommodating and nice. They were more money and I was worried my mother would worry about her budget but now I wish I had chosen them. They had a hospitality type room and if mom's room wasn't ready yet she could stay there for free because she was moving in. If I could get my mother to move I would. The food was a huge difference. There was a lady sitting there after hours and she had a sandwich with fresh cut fruit. It looked like something I would eat. If it's within the hours that they serve food then you'll get food. Instead of being super regimented like some other places, this is like being at a restaurant.

Thunderbird is pretty good. I think it suites my mom in in almost every way she needs. I was important to her to have something that would be a good social environment. She loves playing cards, board games and other games like bingo as well. It's an older facility but it's kept up well. I think it's probably an average value. The care is fairly good. The one down side that she has run into is that she's not very thrilled with the food from the dining facility . She's rather pick I guess. She have been various things wrong. The meat might be tough or the meal might be cold or certain things aren't available. She has a good apartment. She's paying a little bit of a premium for the first floor and to be near the middle of the place. It's working out well.

The staff at Granite Gate have been both sensitive and pro-active to the needs of my mother. I had a most recent experience where my mother was confused and calling me on the telephone. She was both upset and embarrassed trying to find an insurance card for a flu vaccination. I called the front desk and the activities director, Anne-Marie, asked for my mother's room number and not only went directly to my mother but; according to my mom let her be first in line due to her multiple trips to get the vaccine. The evening caregiver, Jeff, has made an outstanding effort to try and surprise my mother with different juices to get her evening medications down. He has taken the extra time to monitor my mother's ankles due to swelling and noting the findings in her file.

The people are great! They are willing to help you in way possible. What makes this place is the people. My aunt ended up getting stuck in rehab for four extra days. I came down from Long Island, the people at “Las Colinas Village” let me and my sister live their for the four days and they treated us wonderful, they even fed us. Las Colinas is willing to bend over backwards to do anything that will help you to be as comfortable as possible and they wont even take a tip from you for their help, believe me I tried. My aunts room needed shelves the maintenance man came in and put them up without any pushback, they are winding the door to accommodate my aunts wheelchair, and since the room is a bit bright for my aunt they are even putting up extra curtains. Everyone that I spoke to who visited other arrears all said that “Las Colinas” is the best no other place compares’. Added bonus “Las Colinas” also had some of the best pricing. Only thing is it’s in an industrial neighborhood, I wish they had more property for a small park so the people can at least go and walk around.

We chose The Springs of Scottsdale because of the proximity to family & friends in Scottsdale area & value proposition. Messages left for management via whomever answer the phone are not often returned. 2nd calls and emails often not returned.

Most staff were very helpful with routines of the property. Trying too get maintenance help is lacking speed and communication of requests for an individuals apartment.

Staff were all very attentive and very nice. Her apartment was the perfect size for her needs. Food/dining was good. I would give the food a rating of 3.5 She wasn't there long enough to really join into any of the activities. Housekeeping was good, however I don’t believe that they ever changed her sheets, even though her plan included laundering bed linens. She ended up washing them herself.

I rarely hear any complaints, though there's occasional frustration about the food quality and certain items running out-like milk-which you'd expect to always be available. There's also been some communication challenges with outside therapy providers, such as canceled sessions not being clearly relayed. I've noticed the dining area could be tidied up a bit more thoroughly after meals, especially later in the evening. On a positive note, the staff are genuinely kind, friendly, and responsive to what they can address. I enjoy chatting with them. No place is perfect, but overall, it's clear the team works hard. My appreciation to those who dedicate themselves to caring for older adults-it's not an easy job, and it shows they truly care.

Staff is friendly and attentive to resident's needs. They know resident's names and have positive interaction with all who are there. Activities are varied and consistent. They offer a fitness class almost every day, along with games (physical and mental). They also provide field trips and shopping/dining out excursions. Food/dining is very good and nutritious with some pretty good size portions. The menu includes a Special and then other standard options. Apartments come in a couple of configurations-studio, one bed, and two bedrooms. My sister is in a one bedroom (queen bed, chest, lampstand, large closet) unit with bath (low threshold tub/shower) and small kitchen (electric stove, fridge, sink w/disposal), and living room (small sofa, chair, TV stand and small dining table/chairs). Including emergency call system. The facility itself is an older/ refurbished building fitted with elevators and stairs. Small pets are allowed and there is an outside garden area, too.

Our father has been at Lakewood Reserve for two months. He is doing well. The staff are all kind and supportive; he likes the food. He is safe and adjusting to his new home. My only negative critique is the lack of follow through on requests and commitments. We have had simple maintenance requests - like a running toilet- in for two months that haven’t been taken care of yet. We have requested it at least 5 times and it still is running with a slow fill. Other staff will promise to get back in 24 hours on something, and a week or more goes by and no reply. So it is an over promise and under deliver problem. I think it is simply a problem of too much to do with too few people. These are small problems and the most important to us is our father’s safety and well being, and Lakewood Reserve provides this for Dad.

Park Lane is close to all that downtown Salt Lake has to offer in a Hotel like environment with the added support of provided services like housekeeping and meals. Families can have price of mind when there loved one is living here.

I really like Best Creek but most of all, mom likes Bear Creek. She seems like a whole different person. She's well fed, happy, has people to talk to, meets new people daily and enjoys visiting ones she's shared a meal with before. She takes a pan and paper with her to renege who she meets new at each meal. Her meds are regulated and she doesn't just sit and watch the game channel all day. She hangs her clothes in the closet (She wasn't doing this at home). She's dressed in nice outfits everyday, doesn't talk about pain with every step either. I'm happy that's she is happy!!!

They have washer and dryer in the room.

The staff is great - they are friendly too, as are the residents. I would recommend this community to others.

First, people have to understand that living in an assisted living facility is not like living at home. You eat at specific times and only have a few choices of food. However, you do eat with people who may become friends, so you're not alone unless you want to be. Orchard Park is a mid-size facility with about 50 residents, so the staff knows you but doesn't hover around you. The activity director plans many activities, including outings to activities and shopping at Walmart and Hobby Lobby. Most people are friendly and try to be helpful. I think it's a good place and recommend it.

I rated the care @ a 4 due to some complications we had with medicine administration. It was a good place though. I'd recommend it for others.

The apartments are very nice, the staff are friendly and helpful. The only issue is with service in the dining room. The quality and quantity of food is fine. The service however is terrible.

Overall the facility was clean and well organized. Staff was pleasant but a bit understaffed. Tons of activities. The dining environment and service was good but the food was bland and mom wouldn't eat. Had to bring in food.

The staff are very caring and attentive to the residents. Orchard Park was going through staff changes when our family members initially went in. We had a lot of concerns at that time. There was no memory care director and no one seemed to be in charge. The facility seems to be more adequately staffed now. The Memory Care Director, [name removed], is quick to respond, accessible and friendly. [name removed]and the med techs have also been very helpful.

The staff are not always timely in responding to emails, but very responsive to calls or in person conversations. The staff are very friendly. The facility does not have alot of on-site amenities like a salon for hair or mani/pedis. But you can arrange for on-site service from outside providers. They only clean the apartments once a week so be prepared for that. Wifi and cable are provided and work well.