Stellar Senior Living

The staff was/is excellent. We were able to sample a meal and it was delicious. The staff and residents are warm and friendly with a feel of family. Honestly, I can't think of anything that was "less." I strongly believe that Mom is safe and comfortable.

The surroundings are lovely and well kept. The food and food service has been terrific. Really enjoyable, well prepared meals and the serving staff is friendly and helpful. If we do not want what is being prepared for the daily specials, we have a wonderful list of entrees that we can order anytime. The staff has been very very responsible to our requests for help or maintenance. Great bunch of people to be in a community with. Very happy with our decision to move here.

I toured Broadway Proper Senior Living and it was a good tour. We chose another community because Broadway was a huge place and I thought it would be a little overwhelming for my mom. They also don't offer direct care, so if she got sicker she would have to move to a different community.

Right when we came to The Oaks we knew this was the place for our loved one, they had a huge welcome sign for us and we were greeted by half their staff team. We just absolutely love the staff - they treat all the residents with dignity and respect, they do not talk down to them and if a resident needs to be redirected they do it in an appropriate manner. We visit on Fridays and Saturdays and the activities coordinator is just fantastic. She is absolutely amazing, she does not treat them like babies, she engages in full conversations with them. When we do visit they are all very communicative and when we are away the staff are still very communicative. We know she is in a great hands there, we are very happy with the experience so far and we would recommend The Oaks to anyone in a heartbeat.

I toured Orchard Park at Victory Lakes and I thought it was fine. As far as activities, Orchard Park offered way more than the community we chose; but activities were not a priority for my parents. My parents chose another community because they preferred the size of their rooms and the outdoor space.

We chose Orchard Park because at the time they had a 2 bedroom apartment available. If you are looking for a couple or siblings to move in together, the 2 bedroom was an amazing size. We also have a family member who is unable to get the covid vaccine and they were able to accept them. They were extremely supportive through the whole situation. They have been really easy to work with and it was overall a really good experience that gave us peace of mind.

Working with Thunderbird was great, but my parents found Thunderbird on their own before I even contacted A Place for Mom. It was probably partly thru checking out some of the recommendations from APFM that they realized Thunderbird was the place for them.

I love it and my parents do as well. The only issue we have had is the medication issue. I think its not facility issue versus state requirements possibly creating issues. They have a lot of activities. They get the residents out and about in the community. The food is great, they loved the food. The staff is wonderful, they know everyone by name. I would highly recommend them to anyone. I am very pleased with the choice my husband and I made bringing my parents to Overlake Terrace.

The staff are very friendly, and the activities so far have been great but we do wish they had a little bit more on the assisted living side. Sometimes at night when we try and call there is no one available at the front desk and sometimes when we call the nurses station no one is there either. The communication could be improved but it has been a very nice experience so far, and our loved one is thriving.

Olive Grove is a top notch facility. We had a really hard time deciding between them and the place we ultimately chose, but it was a tough decision. All of the residents seemed very happy and had smiles on their faces. We just did not get as warm of a feeling when walking in. But it is a very nice place.

I'm very happy with my choice. I love the people. I feel comfortable here, and I like my suite. It's very clean and neat. The activities are wonderful. And the food is really good. The bistro is fabulous, and the food in the dining room is good, although they've cut back a teeny bit since I've been here, most likely due to inflation. I think all places are being affected by Covid and hiring challenges, here included. I know they're currently hiring a new manager. But the people are very friendly, and the staff we do have are great. It's a wonderful place to be.

They're friendly and open. It's a clean facility that serves good food. I would recommend them to others. They're a little short-staffed, but it's been good overall. They try their hardest and do the best that they can. They're a little bit more expensive, but we chose that on purpose.

We would of given the community 5 stars all the way, but they are going though some change in management so the meal quality has declined some. However we give them high remarks when it comes to the grounds, it is very aesthetically pleasing to look at. Also they are very flexible with residents coming and going, we can take our loved one out of the day or overnight which is really nice.

It's been a good experience in the several months I've been here. It's not unusual for residents to have been here 10 years or so, and I think that's indicative that the services are appreciated. The people who have been here for several years seem to have a very positive viewpoint overall. The staff is great, but like every other place, they're short-staffed. They've had problems getting workers for the dining room and other services. Those that are working are excellent and hardworking. They just need more help. Long-term residents say there have been changes in the food. They used to serve steak and shrimp, and now it's more chicken and fish. But I understand it's a balancing act between offering services while still maintaining a budget. Residents who came from different communities say the food is much better than where they were before. The dining service staff are excellent. They work very efficiently and are very friendly. The dining manager is excellent. They seem to offer lots of activities - arts, crafts, games, bingo, bible studies, and they've started up excursions to places like Kroger and Target again. The trips that I've been on were well-managed and helpful. I think the program director does a wonderful job. The woman at the front desk is just gold. She's joyful, efficient, and professional. For the quality we receive, I think the cost is competitive. So far I'm satisfied with what I'm paying and what I'm getting.

The feedback we have heard from our loved one is that the meals and dining service is pretty decent. The community has tried their best to re-open as quickly as possible and bring back those activities.

Everything that we have seen of the community has been very clean, and as far as the friendliness of the staff members and their care they provide that has been good as well. The activities are still pretty limited, our father enjoys the food but our mother is not the biggest fan. We would recommend Courtyard At Jamestown to others

The staff members are a five plus, they are just excellent. Our loved one being 100 years old sometimes says the food is served cold and lacks in vegetables, but we also take that feedback with a grain of salt. The activities are still limited so they aren't able to do their margarita nights, or wine down Friday's but they do have bingo and exercise classes. They really are trying their best given the circumstances. We think the value for cost is exceptionally good.

My experience is with Creekside during covid. This facility has not had one positive case of covid, they were and have been very proactive and are doing great at keeping the residents safe. Mom will need memory care soon, the staff is accommodating and keeping her in assisted living as long as possible. The attitude of the staff is great, they are very patient and kind and are always cheerful and have a smile on their faces. I have eaten in her room with her sometimes and the food is fantastic. The dining area is big and beautiful and they have plenty of staff to be servers. They get 2 choices for all meals and if they don't want what is being served they can order other things that are always on the menu. We are very impressed.

Pre COVID the activities would be a five out of five, post COVID it would be a four out of five. They are doing some activities while still being very careful, which is the most important. They have re-opened the painting, and the theater with social distance seating. they also opened up the information seminars. We get a letter everyday telling us what is going on. The layout of the facility is very nice, easy to navigate, they have big open spaces, and bottom line is the residents just seem to be very happy!

Lincoln Court has done an outstanding job at keeping Covid away from our family members during this pandemic. They have done an exceptional job at finding ways to allow us to see our loved ones. They keep the facility in excellent condition and the staff truly cares for our loved ones. This is a huge comfort. The food is excellent! They have many different activities to keep the residents engaged and busy. I appreciate all they have done for my mother. I have had the opportunity to meet many of the residents and they are wonderful. My mother really likes it and is happy and healthy. Thank you Lincoln Court!