Stellar Senior Living

I have been at North Star for about a month now, and I am very pleased so far. The staff is so friendly and cooperative, maintenance and housekeeping are both very pleasant, and are right there to take care of you needs. The meals are great with a very good variety of options. They also have a number of games, exercise glasses, a gym, and outings for the residents. It’s a very lively and social community, and I’m really enjoying living here.

When my mom and I were looking for a place for her to live, we read some of the reviews of this community and were a little worried that they would overpromise and under deliver, but they have more than what we expected. We walked in and my mom said “I love this place” within the first minute of being there. Since she’s been there (only about a month or so), I’ve noticed that they have a movie playing almost every day and from what I can tell, that’s just a minor activity. They have professors that will come in from the University of Utah to give lectures on different things like current events. And once a week, they all play a game called Banana-gram, which is like Scrabble. They even had an Oktoberfest, which was like being at a wedding – they had music, dancing, and games, it was great. Every resident can sign up for a personal driver to take them to their doctor’s appointments and once a week the driver will take everyone out to sight see. It’s all very engaging and my mom loves it. The only things that they charge extra for are to take the residents to other places for entertainment, like a show or the theater, and cable, which is $9 a month. Like most places, there’s a specific area that they like to stick to so they typically keep their trips within Salt Lake City Monday through Friday and on Sundays they’ll take everyone to church. Of all of the places that we visited, we knew this one wouldn’t have the best food but my mom was concerned about gaining weight so that wasn’t much of a factor when deciding to move her in. The dining room is in the center of the building and all of the residents’ rooms open up to the center, so you can actually see who’s sitting in the dining room. However, we were more focused on the environment, the intellectual curiosity, and the programs that she would like to take place in. From the first moment she walked in, she liked how it was decorated but also liked that the waiting area was a little library with books that she liked to read. It really showed her the type of stimulation, intellectually, that she would be getting. The whole facility is very clean and all of the housekeeping is included into the one price for rent. They wash the sheets and the towels each week, or you can do it yourself. Something I learned on my own that they don’t advertise about is that if you’re the one helping your loved one move in, the facility will provide lunch for you for free for the week and I guess they do that to encourage people to help their family members get settled into their new environment. I have noticed that they tried to get my mom to use a walker, though she doesn’t need one, and a lot of the residents seem to be using one, but I think it’s more of a preventative measure than anything else. Lastly, there are different types of rooms you can get with different views. The first place they showed us was this gorgeous room with a view of the mountains and my mom wound up paying just a little more for that room. It’s on the top floor and in really good condition; her closet is so big, it’s not considered “walk-in” anymore, but rather “walk-through”. It’s about 9-10 feet long and has storage on both sides of it. Overall, I would recommend this place for others. I hope more people like my mother continue to go there because the place is great, but the people also make the place. She loves it here.

I was looking for a place for my dad and once I toured the Oaks, I thought “wow, this is gonna be hard to beat.” I was absolutely right. This place is incredible. They respond to emails, phone calls, visits in person, they just responsive. If I need to adjust something, they work with me. They’re attentive and if I express concern about a particular issue, they address it in a way that I think is satisfactory. The leadership is visible and available and they don’t hide. They just run a really good facility and the staff is great, hands down. The facility provides transportation to and from appointments and we, the family members, are encouraged to make those appointments on Tuesdays or Thursdays so they can keep everything coordinated. As far as I know, there isn’t any charge for transportation, only for an escort if your loved one needs it. I haven’t tried the food yet, personally, but every time I’ve been in the facility, it’s smelled incredible. I’ve had other family members go and eat with my dad there and they even report that the food is incredible and that it looks good. The cleanliness of the whole place is nothing but pleasant. It’s very, very clean. I don’t know how frequently housekeeping comes in, but I’ve come in at unpredictable times and anytime I’ve ever been in there, whether it’s very early in the morning, late at night, or in the middle of the day, it’s clean. From his room, to the hallways and the main meet and greet area, it’s always spotless. They keep a daily calendar of activities to do for the morning, afternoon, and evening, and there’s always something going on. The other residents are very friendly with my dad and I love that he’s been able to make friends quite easily. Considering the level of care that my dad needs, I think the price is incredibly reasonable and I’m very pleased. I would absolutely recommend bringing your loved one here.

My experience working at Overlake Terrace has been excellent. The staff is very friendly and are always helpful

Senior Star has been nothing short of a blessing for my mother. The employees who work there genuinely interact with the residents and families, and they genuinely care. They are very authentic and consistent in their care. The nurses are very thorough making sure she gets the proper medication and treatment. The food is amazing. It’s very nutritious and homemade every day. They have lots of activities for residents such as live entertainment, pools days three days a week, and off-campus trips. There’s also a donation committee to help residents pay for off campus trips no that anyone can go who wants to. The community itself is very well lit, very clean, they have a security guard to patrol at night, and someone is at the front desk 24 hours a day. This community is wonderful. It would be absolutely worth taking a look at.

Very impressed with this place. This would have been my first choice but my in-laws felt like it might be too large of a community for their liking. Staff was very professional from the time we walked in the door. You can tell the residents (and employees!) here are happy and engaged. Very impressed with [Removed], the Family Advisor. Even when she knew we wouldn't be moving in to their community, she reached out to let me know she'd still be happy to help, answer any questions, etc. Very well managed community and I love they have old-time music playing in the lobby. Clean, bright and very professional.

Seems to be perfect for him. Three meals a day at any time between 7 and 7. Close. clean and bright. Residents seem happy and the staff engages with them.

The Courtyard at Jamestown really feels like a home away from home and not just some hotel. The building is old (but very well maintained) and sits back in a quiet area away from the roads and is surrounded by trees with a beautiful view – I couldn’t have chosen a better place for myself and my retirement. The staff here is very attentive as well. They keep up with their responsibilities like medications and cleaning, and are very conscientious about how they’re represented which is so nice. The food is really great; their portions are just the right size and very nutritious. The facility has tons of activities that keep us entertained throughout the day and we have a lot of excursions off the premises so there’s always something going on. I looked for a while for the right place to go but this community really feels like home. I would definitely recommend them.

There are many wonderful things about Atria. One of the most important is a very caring staff! Second the facility is kept very clean. There are many appropriate activities. The staff is wonderful. They make you feel safe and welcome!!

I think you are all wonderful. Every body is so kind and nice. It is like going, vacation and have a great time. The people hear are also so nice. I have really enjoyed my time here.

When I first came here, I did not thought to come here. But the staff has made it very pleasant, a lot of things to do, and I made life long friends!

I’m very pleased with the staff and the activities. They offer a variety of activities that suits way. The food is outstanding. The building creates a lite and bright and cheerie atmosphere to live in.

I like the care that I am receiving at this nice comment. I find that the staff are caring and always attentive. I like that they keep my room clean and the housekeeping is helpful. The meals are good and I like the variety. I would recommend other to see this great community for the good care and nice value

Overlake Terrace has grown as a community in the two years that I have been here. It is a place where you will find some of the best care staff, wonderful activities, and friendly people. There is alway a fun activity happening, and the staff is always taking suggestions for outing and new group activities and games. Our Memory Care team is the best at taking care of our MC residents, making sure they stay clean and are having fun! The management team has invested in the staff and hired the best people for this job. You can't go wrong with a place like this!

We toured this community for care for mom and dad. We like the friendly staff who were nice and able to show up the environment. We found the community to be cleaned and we liked the variety on the menu of meals. They offer activities for the residents who want to participate. We would suggest that families take a tour for the care of a loved one.

We are happy with the care that my mother is getting from this community. The staff has been very caring. The menu is very good and she likes the good variety. I like knowing that she is going on trips away from the community. I would recommend this community for other families for the good care and good value for care for a loved one.

We toured this newer community for care. The menu was appealing. My father did not want this part of town and wanted to tour other communities for his care. They do offer activities for the residents. We would suggest that families tour the community to see if this is what they are needing for a family member

My mother is doing great since her move to this community. She really likes it, and I'am comfortable with her move to this community. This a wonderful community with kind people. Everybody is very nice, and friendly. The staff is very helpful whenever needed, and they are quick to respond when needed for help. We love everything about this community. She has gotten involved in the community with the activities they offer. They really take good care of her, and her needs. This is a community I would recommend to anybody, it is fabulous facility.

I like the care from this community. The staff is nice and caring. The menu needs some improvements. They add too much salt. They offer a lot of healthy meals. We like that they keep offering her activities for participation. We would recommend the care at this community for other families

I have met a truly exceptional team of professionals while my mother has been at the MonteVista. I appreciate the support and well orchestrated team who seem to work flawlessly together. Again thank you, [Removed]