SRI Management, LLC

What stood out in our experience was the friendliness of the staff. We were all family by the time my mother moved from assisted living to memory care and then passed away. It gave me so much comfort to know they were there when I couldn't be there. On the day mom passed it was like having family there with us to mourn Mom's loss.

my grandma was in need of lots of care. we found carriage hill and she has had the best experience. The care staff, activities and the management are amazing. i sometimes see the management still there at 7pm at night, and they always greet me with a smile. i recommend carriage hill and consider it a blessing for my family.

We couldn’t be happier with our experience at The Heron Club at Prestancia! From the very beginning, [name removed] went above and beyond — he made what could have been an overwhelming process so smooth and easy, guiding us through every detail with genuine care and thoughtfulness. We truly couldn’t have done it without him. Since my father moved in, life here has been wonderful. The staff is attentive and warm, the atmosphere is welcoming, and the community itself feels vibrant and alive. There’s a real sense of connection — from engaging activities to restaurant-style dining to beautifully maintained spaces, everything is designed to make residents feel at home and cared for. If you’re looking for a place where your loved one will be treated like family and have the opportunity to thrive, we highly recommend The Heron Club. It has truly brought us peace of mind and joy knowing my father is in such a great place!

I would give them a 5, staff all know residents names and provide special extra services for those who need them, like a lifelike baby doll or a box of large Legos for someone who needs to build things.

My mom was a lot to handle! I thought everyone was extremely professional, caring and patient. I thought the way they handled mom’s belligerent attitude was wonderful. I can not think of anything I could have done better! I highly recommend them.

They were super accommodating during the moving in process. Everyone is very friendly, staff is very helpful as well. Building is clean and bright . Dining is good, Variety of selections on menu, and staff is very patient. Some adjusting as numbers of residents has increased quite a bit in the last few months. Overall a good choice !!

In willow grove, where I used to be, the food service was terrible, also the food unappealing resulted in residents not eating and getting sick. Had a studio apt that had me staring at 4 walls. For [removed] dollars more, I got 1 bedroom with full kitchen and laundry in apt. Reception desk is available 24/7. This place is filling up fast, just from word of mouth alone!! 9 people from willow grove found a home here.

Searching for a place was a good experience. Your staff was very helpful both regarding Ky assisted living and Indiana places. I was able to choose a reasonable place based on the info.

Honestly, this place is PHENOMENAL. 5+in EVERY category. It exceeds all of my expectations!!! [name removed] at the front desk is a delight! The staff is extremely knowledgeable about having patients with dementia. They are forever kind and understanding. The nursing staff as a whole is very patient and kind. They throw the most fabulous events once a month that include families. For instance, they had a Mother's Day tea and had everything decorated to the nines. The fact that physical therapy is housed within the facility is very convenient and allows it to truly be personable. My mom looks forward to having her therapy each day. The grounds are beautiful. The building is immaculate and well-designed. It is the only memory care facility of its kind in the area.

I am not sure about the activities. I am out of state and I haven't been able to find out from anybody activities. It really nice and clean. The food is good. The staff are all very friendly and helpful and yes I would recommend this community to others

My Step Mom and Dad are both at the Beacon at Gulf Breeze. The facility smelled clean and the staff seemed happy. Most of the MC facilities that I toured smelled like urine and the staff seemed tired. After getting to know the staff at the Beacon, they truly care about the residents.

Friendly, competent, and efficient. 100% without reservation we would recommend this community to other families based on the experience so far.

Overall a clean facility. Staff was caring. Food and the selection of it was excellent, very accommodating To patients with regards to time and quality as well.

Absolutely the best!! My mom and my father-in-law are there and absolutely love it. The residents are super friendly and have ambassadors to help new residents. Get to know their way around and all the different fun activities that they have planned. The food is also amazing. They both tell me about that every time I visit. The management is also excellent and are able to answer any questions at any time. The management also has fast turnaround time when you have a question within the same day and likely within an hour of discussing whatever needs to be discussed.

Beautiful facility that is well maintained; Timely responses to questions/requests. Yes, we would recommend this community to other families based on the experience so far.

The people there are very nice they did the best they possibly could with the amount of staff they had. The hospice people that came in Crescent they were very very nice very helpful very apathetic. The pharmacy that you got didn't do as well they double charged me they sent me a bill in the mail I got it I sent him a check and then they figured out that I had a credit card with you so they charged me on the credit card also. I took the bills in and showed them to [name removed] one of your sales staff and she said that she would make sure they took care of that never did to my knowledge. Not to mention they also charged me last month for a $[removed] what that was for I'll never know is it overall for Memory Center it was very very nice the accommodations were nice the food was nice it's a very depressing place to begin with and it made it a little bit more acceptable

We are so grateful that [name removed] and [name removed] worked so hard with us to get my mother settled in and feeling comfortable. They are both kind and patient - extremely important during a transition of an elderly parent. We know she is safe there!

It's a nice, clean facility. They are attentive to my mom and getting her care and out and about so she is not sitting in her room.

The reassurance that the first week will be slightly confusing but the staff has been through this with the other residents and the newbie catches on quickly. The foods they like are made specifically for them to help ease the transition. The only other thing needed info on is what items are supplied and what items must be purchased by the resident i.e. toilet paper, paper towels, shampoo and body wash, etc

Neat, clean, friendly staff. Modern décor elegant look. I would recommend to others but tends to be more expensive